Tradelands Realty - Mesa, Arizona

Jeremiah

I had the chance to rent from this company, and they've been excellent. One of their realtors, Jake, was invaluable during my time renting with Tradelands. He was incredibly helpful and reasonable during my time as a tenant. When I was a tenant and submitted a work order, someone would contact me SAME DAY for work order completion. Their customer service is great, and I highly recommend renting with them. They are the best realty company I've ever worked with.

Melissa S.

I have been renting from Tradelands for several years. The apartment I am currently renting I have been in for 4 years. I will be securing my lease another year. With that being said; these negative responses in particular one of them being recent referencing illegally changing fees could not be further from the truth. And another document and further context was missing....

Most of these negative reviews I guarantee are personal issues caused by tenants themselves. Tradelands gives everyone a chance and their team is amazing. However, some tenants do not understand laws, terms or addendums guaranteeing all tenants a quiet environment. They complain about everything and make a fuss. As well as thinking they can do whatever they want. Including not paying rent and placing the blame on Tradelands, but you leave these things out of your reviews...

Many tenants seem to think they are entitled to behave in any way they wish and demand attention right now. I worked in real estate for 4 years. Tradelands hasn't done anything illegal, they follow state laws and regulations and just sometimes life happens and a vendor can't get to you right away. My experience though is Tradelands has always followed through. They rectify repairs and monetary issues. They aren't out to get you.

A bit of advise stop demanding, throwing fits and thinking Tradelands needs to worship you. Act like an adult and maybe you won't be evicted. I've seen many tenants come and go over the years. Maybe they were evicted or their lease was up. But if you are causing issues YOU infact are the issue. Tradelands is not bullying you. The admins, realtors and company as a whole are truly amazing.

Kyrie B.

I lived at 13644 N Hamilton in Fountain Hills for several years. When we first moved in we were warned by neighbors that the whole building was mold damaged but we don’t notice we were being exposed for some time. I had a sore throat for a very long time and watery eyes that I thought were allergies. After years of residing there, we had a leaking ceiling/roof that was not addressed promptly and resulted in the ceiling and roof collapsing into our bedroom. We were left in this emergency situation for far too long. Our roof/ceiling was left open for over a month. With the ceiling open we could see all the black mold growing on the ceiling/roof, right above our bed. Many of our things were damaged from leaking water/mold. More of our items were damaged when they recklessly sprayed something called Kilz all over and gave us no instructions to air it out or not enter the room right away. We suffered from mold exposure and my son and I had chemical pneumonia from the mold treatment/Kilz being used. They abruptly kicked us out of instead of properly fixing the issues that their poor property management caused. My son still had breathing issues and this heartless company couldn't have cared less. They were sent my sons medical paperwork and refused to reimburse us, we didn’t get an apology and they never once asked how he was doing. They actually came after us for money after all of this, for things like carpeting that was over 10 years of and literally disintegrating! They are just bad people and I don’t recommend doing any sort of business with them.

DadzGameTime

BUYER BEWARE! DO NOT DO BUSINESS WITH TRADELANDS! I have Lived in one of their duplex 2 bed 1 bath less than 1k sqft rentals in fountain Hills, AZ for 10+ years. I started here at 850 a month and Everything was fairly acceptable until end of 2021 when they decided to take me from 959 a month to now over 1600 a month in three years for the same place and they have NOT RENOVATED and have only been on site ONCE. They REFUSE to do maintenance on the tile that is broken because its not convenient for them to come up to fountain hills. My garage door has been collapsing essentially since day 1 causing it to not be able to be used automatically, i have to hold it and they tell me it is customer abuse but yet I have pictures showing the damage since day one. Then TODAY Jan 2 2025 after the new year I receive a letter that states they are going to be "reappropriating" the TAX fee to now an ADMIN fee due to the new law about they cannot charge tax to rental customers. THIS.... IS.... ILLEGAL!!!! The account managers DO NOT care about the tenants at all, they just care about their greedy bottom line, anything they can do to make a buck. THIS IS RIDICULOUS! STAY AWAY FROM TRADELANDS, DO NOT DO BUSINESS WITH THEM THEY LIE, CHEAT, AND STEAL! These rental agencies have to be held responsible for the bogus increases and negligent management of the properties. REPLY TO REPLY: NO that is NOT what this document said, I also am PAST my renewal date so that is not what you said. WHY DO YOU GUYS LIE SO BAD! Please see attached photo of the document clearly stating that you have just changed the amount from taxes to a fee. YOU KEPT THE MONEY! SLEEZY! It is the morals of this action that is so severe. this company does not do the right thing when it comes to their customers.

Desiree S.

I had a great experience we leased our apt for a year, we just moved out last month we received are full security deposit back, we did have maintenance issues and they were handled promptly, overall a good experience nothing bad to say.

Mike F.

I listen to what people say, and also observe what they do. I believe actions speak louder than words. This is the lens through which I view my Tradelands property management review below.

My girlfriend and I moved into a Tradelands managed rental home a year ago. When moving in, I noticed a couple windows in the front looked like they had been shot with a BB gun, we also saw what appeared to be a crack or leak in the rear bathroom ceiling, other small things were noted, and we were assured would be resolved promptly.

Tradelands asks that we use a text number to communicate with their staff about maintenance requests, sometimes they respond in a few hours, sometimes they respond in a few days, sometimes it takes a week for a reply, sometimes a reply never comes. Fixing two problems we noted on move-in and two more that happened in the last year has been a challenge.

1. The two front windows with damaged panes took a dozen plus text messages with Lorie to get repaired 5 months after we moved in. We set aside time from our jobs, and missed dinners with out of town friends, to wait for multiple vendors who never came when scheduled.

2. The crack in the ceiling of the rear bathroom turned out to be where it rained inside the house when it rained outside the house. After multiple storms and leaks, 40+ text messages sent back and forth with Lorie, sharing videos and photos of the problem, it took 5 months for the leak to be repaired. There is still water damage to the bathroom ceiling that has never been fixed.

3. The homeowners solution for the roof leak above was to re roof the entire house. The new roof fixed the leak. Unfortunately one of the roofers stepped through the living room ceiling during the re roof. Fixing the new “large boot breakthrough from above hole” in the living room ceiling took an additional 3 months, and 20 plus text messages to Lorie to accomplish.

4. We currently have a broken AC unit. The home we are renting has 2 ac units. In the middle of July, the mini split quit working. The rear of the house was over 100 degrees until a temporary AC unit was loaned to us. The temporary unit is loud, runs non stop and was inadequately sized to cool the back bedroom. It has now been 7 weeks since the mini split broke, and the repair is still not complete. It was 108 degrees today. We received a text message today thanking us for “our patience”. 7 weeks of Arizona summer with broken, noisy, and inadequate “air conditioning” has strained my patience.

I expect the people in charge of maintenance and repairs to know who to call to fix problems. I expect returned messages when I send messages regarding problems. I expect vendors to show up when they say they will. I expect my time to be valued as a tenant, and as a maintenance request maker. Unfortunately working with Tradelands Property management, to resolve obvious and documented problems, has been difficult for us. Hence, my poor review.

A.L. W.

Let me see if this review gets left up.
We rented an apt part of a duplex in North Phoenix 13th St and Vista. Lovely apt but ours was the only unit that was remodeled. It was stunning and the rent was reasonable. After our 2 nd year there we had an incident with the next door neighbor. The guy and his friend climbed up on the roof and tried to steal our cable service. All they succeeded in doing was messing up our connection. Cox charged us 100$ to repair the damage and get us hooked up again. We complained to management and they did nothing. When it came time to renew our lease they refused stating we were problem tenants? But the guy who stole from us got to stay. Talk about leaving a really bad taste in our mouth. Who does that? Punishes the victims? Yea Brick, Jake, real professional of you. This was back in 2013 but to this day it still bothers me when I think about it.

Maryana M.

It’s been 1 year since we moved into our apartment in Mesa signing with Trevor. So far everything is good. We signed our lease for another year. I see negative reviews but like someone said theirs always 2 sides to the story.