Terry's Towing - Calera, Alabama

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Terry’s Towing: A Reliable Emergency Roadside Service

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For individuals and businesses operating in and around Calera, Alabama, Terry’s Towing presents a dependable and efficient solution for a wide range of roadside emergencies. Situated at 2543 Co Rd 16, Calera, AL 35040, United States, this establishment has cultivated a strong reputation for prompt service and a commitment to customer satisfaction. Their dedicated phone line, 2056681121, ensures accessibility for those requiring assistance, frequently. The company’s website, terrystowing.org, offers further details about their services and operational hours, reinforcing their commitment to transparency and client communication.

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Specialties and Services

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Terry’s Towing specializes primarily in towing service. However, their scope extends beyond simple towing to encompass a comprehensive suite of roadside assistance solutions. These services typically include battery jumps, lockouts, fuel delivery, and tire changes. The company’s responsiveness to emergencies is evident in their reported rapid response times, a key factor highlighted by satisfied customers. They strive to minimize inconvenience for clients facing unexpected vehicle issues. Their operations are designed to handle a variety of vehicle types, catering to both passenger vehicles and commercial trucks.

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Location and Accessibility

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The strategic location at 2543 Co Rd 16 in Calera, Alabama, ensures convenient access for residents and businesses throughout the region. Furthermore, Terry’s Towing demonstrates a commitment to inclusivity by providing wheelchair-accessible car park and wheelchair-accessible entrance, enhancing their ability to serve all members of the community. This dedication to accessibility underscores their values and contributes to a welcoming environment for everyone.

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Customer Feedback and Reputation

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Terry’s Towing has garnered a considerable number of positive reviews on Google My Business, with a total of 64 customer testimonials. The average opinion stands at 4.6 out of 5 stars, a testament to their consistently high level of service. As one customer, Sandy and Frank, aptly stated, ‘We had a blow out and not from this area, made a few calls to find local help in Calera and Terry’s was recommended. Terry called to make sure we were in a safe place and he would be there soon Within minutes, the tire on our van was changed and he checked out the other tires to make sure we could drive safely. He had a big smile and was pleased to help us. We appreciate your help when needed and hope others will call upon you. Thanks’.

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Key Features and Benefits

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• Rapid Response Times: Customers consistently praise the company's ability to arrive quickly at emergency locations.

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• Professional Staff: The team at Terry’s Towing is described as friendly, courteous, and knowledgeable.

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• Comprehensive Services: Beyond towing, they offer a range of roadside assistance options.

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• Accessibility: The accessible facilities ensure that all clients can receive assistance without barriers.

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• Reliable Reputation: The positive customer reviews reflect a consistent history of dependable service.

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In essence, Terry’s Towing represents a trustworthy partner for anyone requiring immediate roadside assistance in the Calera area. Their commitment to speed, professionalism, and accessibility makes them a preferred choice for many residents and businesses. The company's dedication to customer satisfaction is a cornerstone of its success, as evidenced by the overwhelmingly positive feedback it receives.

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👍 Reviews of Terry's Towing

Frank R.

5/5

We had a blow out and not from this area, made a few calls to find local help in Calera and Terry's was recommended. Terry called to make sure we were in a safe place and he would be there soon! Within minutes, the tire on our van was changed and he checked out the other tires to make sure we could drive safely. He had a big smile and was pleased to help us. We appreciate your help when needed and hope others will call upon you. Thanks Sandy and Frank.

Heiddy R.

5/5

Terry was extremely helpful, he was friendly and professional.
He was available late in the afternoon, showed up right after I requested service. 10/10
He’s just a chill guy 🤙🏼

Landen F.

5/5

My wife had a blow out on 65 this morning. I called and within 10 minutes they were pulling up and within 5 minutes after that she was leaving. They were super easy to work with and super nice people!

Kimberly J.

5/5

This company took wonderful care of me when I had car trouble on my way home to Mobile yesterday. So incredibly friendly and helpful. I was even escorted to an auto parts store to purchase a new battery and he didn’t leave until he knew I was taken care of! Awesome service!!

Brian J. J.

5/5

My family of five blew a rear tire near Calera, AL. We are from Cincinnati and were on our way to Florida and our spare was flat. I reached Terry's via google search and these guys were at our vehicle within 10 minutes. Not only did they tow us but they also found a local tire place that had the replacement we needed. And, they were incredibly friendly and made the whole experience pretty good, considering! Excellent service

Connie E.

5/5

Very professional. I called and within 1 hours of less he was on his way to get my Truck. Terry is very easy to talk .pricing I think was very good for the distance he had to go. I feel I was treated with respect, and he kept his word on what he said he would do for me. I will use his service again ,if I need to be towed, and I will recommend him highly to any one that needs towing. His service is a 10+ in my book. Thanks Terry

Freddi

5/5

Terry is an amazing person. My family was coming home from vacation when our car broke down 4 hrs from home. Terry not only towed our car but gave us a ride to the dealership 30 miles away. He even made sure they got our car in before they closed. If you need a good, honest, and professional tow company you have found the right guy. Not many people like Terry left in this world, if you need a tow make sure to give him a call!!!

Jennifer J.

5/5

Heading back to Indiana from Florida, a light came on in my car. I didn’t recognize this light, it was new. Pulled off the interstate and mapped to O’Riley Auto. Long story short, my alternator was shot! A gentleman at the store, not an employee, named Moody offered to help. It was pouring rain, I had children with me, windows wouldn’t roll up due to no power, it was a mess! Keep in mind, this was New Year’s Day, and nothing was open to work on our vehicle. Moody suggested Terry’s at the top of the hill around the corner. We jumped my car to get it running and gave it all we had to arrive. As I rolled into the driveway, it died again. Terry came out, looked and offered to fix it to help us out. Again, it was a holiday, we weren’t on his agenda, but he was willing! Moody, the gentleman we met at the store, offered to go get a car that fit my family of four, pick up the part, and meet us back at Terry’s because this was about a 3-hour job. He took us to a hotel down the way, Terry said he would call when the car was done. Fast forward, in around 2 hours Terry delivered my car to our stranded family at the hotel and were good to go! He said he was worried about my kids, knew it was a mess, and he wanted to get us back on the road as some bad weather was rolling in.
I have always heard about southern hospitality, but this was better than anything I could have ever imagined. From Moody who just happened to be at the store, to Terry, his brother that helped and everyone in between, your service and contributions to our disaster will never be forgotten. Myself, my husband, and children will never forget your kindness. Thank you so very much.