Tech Stop - Totowa, NJ

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Tech Stop: Your Trusted Tech Solutions Provider

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For individuals and businesses seeking reliable and comprehensive technology services, Tech Stop stands as a premier choice in Totowa, New Jersey. Located conveniently at 225 US-46 West, #2C, Totowa, NJ 07512, Tech Stop offers a wide range of services designed to meet diverse technological needs. The company’s commitment to customer satisfaction is evident in its readily accessible contact information: Phone: 9737851900. Clients can also explore their offerings and learn more on their website: Website: techstopnj.com. Tech Stop specializes in both computer repair service and computer store operations, providing a one-stop solution for all things tech-related.

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Services Offered

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Tech Stop’s service portfolio is extensive, catering to both personal and professional requirements. Their core competency lies in expertly diagnosing and rectifying computer hardware and software issues. This encompasses a spectrum of repairs, from simple troubleshooting and virus removal to complete system overhauls and component replacements. Beyond repair, Tech Stop functions as a reputable computer store, offering a curated selection of new computers, laptops, and accessories. They prioritize providing clients with devices that are not only technologically advanced but also affordable and reliable. The store boasts a variety of brands and configurations, ensuring that customers can find the perfect fit for their budget and needs. Furthermore, Tech Stop recognizes the importance of seamless integration and offers assistance with operating system installations, software updates, and data migration.

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Convenient Location and Accessibility

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The location at 225 US-46 West, #2C, Totowa, NJ 07512 ensures easy access for clients in the surrounding area. To enhance convenience further, the facility features a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all patrons. The staff are dedicated to providing a welcoming and supportive environment. Payment methods are diverse, accepting debit cards and credit cards, alongside modern options such as NFC mobile payments. This flexibility allows for a hassle-free transaction experience.

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Customer Feedback and Reputation

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Tech Stop has garnered a strong reputation within the community, as evidenced by its impressive Google My Business reviews. Currently, the company boasts 89 reviews on Google My Business, with an average rating of 4.8/5. These reviews consistently highlight the company’s dedication to customer service, technical expertise, and competitive pricing. Many customers express gratitude for the skillful work of technicians like Sam, who have successfully restored their devices to optimal performance. One customer specifically noted the transformative effect of Sam’s work, describing their laptop as “like brand new again.” Beyond individual repairs, clients have lauded the quality of the iMac they purchased, emphasizing its affordability and performance. The overall sentiment points to a commitment to delivering exceptional value and building long-term client relationships.

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Key Features and Benefits

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• Expert Computer Repair: Diagnosing and resolving a wide range of hardware and software issues.

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• Comprehensive Computer Store: Offering a diverse selection of new computers, laptops, and accessories.

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• Accessible Location: Conveniently situated at 225 US-46 West, Totowa, NJ.

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• Wheelchair Accessibility: Ensuring inclusivity and ease of access for all visitors.

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• Multiple Payment Options: Accepting debit cards, credit cards, and NFC mobile payments.

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Tech Stop’s dedication to providing reliable service, coupled with its convenient location and customer-centric approach, makes it a valuable resource for anyone in need of technology support. The average opinion of 4.8/5 reflects the overwhelmingly positive experiences shared by its clientele. It’s clear that Tech Stop prioritizes not just fixing problems, but also building trust and fostering lasting relationships within the community.

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"summary": "Tech Stop is a Totowa, NJ-based computer repair and sales service provider known for its excellent customer service, skilled technicians, and convenient location, consistently receiving high ratings and positive reviews.",
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👍 Reviews of Tech Stop

Mom M.

5/5

Thank you Sam at Tech Stop, you've done a great job on my lap top after it wasn't working good any more, it's like brand new again .and I love the 27 inch Imac that I bought from Tech Stop. Affordable and works like brand new. Great customer service from your staff. I will defenetely buy again from you.

Kieran B.

1/5

Have to comment on this place as my brief interaction (Jan 2024) was too hilarious. I had problems with fans causing laptop to overheat and called in to see if they might be able to help diagnose any further problems - at best, clean the fans out, at worst, replace the fans entirely.

"If a computer's overheating, there's not much we can do, you have to get a new computer. We have really powerful computers starting at $200-$300."

For a place labeled as a "computer repair service," on Google, that's embarrassing on multiple levels.

Meanwhile, went to another place nearby, they cracked my laptop open, diagnosed the problem, and redid the thermal paste and cleaned it out within 2 days. Other places at worst at least offered to take a look.

EDIT (Apr 2024): The owner responded, and it’s even more embarrassing. They misidentify the problem and call it a chip issue, when I explicitly state- “fan issue”. And it’s cheaper to replace my laptop (which they didn’t know is a $3000+ gaming laptop within the past few years) than give it a temporary fix (aka what turned out to be normal maintenance)? Please avoid this place, this is laughably bad.

Kaitlyn F.

5/5

Sam was great to work with! Repaired my MacBook Pro screen, was really affordable and easy to navigate.

Raquel T.

5/5

My present laptop has recently shown a significant decrease in operational efficiency. With the high expense of purchasing new Apple products, I researched a pre-owned laptop . I saw a Facebook ad posted by Sam, who displayed a commendable level of assistance and patience in addressing all my inquiries. Sam had an older model MacBook Pro that fit my needs at a great price! The inclusion of a 90-day guarantee further bolstered my confidence in the purchase. But he did say it should last me at least 6-7 more years!!!

I am an educator and Sam included several useful applications that will enhance my teaching capabilities. In addition, concerns regarding the laptop's age were addressed by my son and Sam ensured the installation of the latest software iteration to preempt any potential operational issues.

I must emphasize the familial aspect of the business, as it is family-owned and operated. Such an establishment garners my wholehearted endorsement due to its exemplary customer-centered approach.

Thank you Sam and Ms. Renee!! I am starting my new year feeling more prepared with my laptop!

Yasmen B.

5/5

I have been having a lot of issues with my laptop and needed it fixed ASAP. I was able to drop off my laptop the same day and it was ready for pickup the next day! I dealt with Sam who took the time to explain what the issues were and was able to effectively resolve them. I’m going to be taking my apple desktop to them as well to replace the screen. I highly recommend this place if you want quick and reliable service. Their pricing is also very competitive.

Raul

5/5

Sam worked on my MacBook Air and did an excelent work. Highly recommend for all your MacBook needs

artist R.

5/5

If I could give 6 stars I would. The owner Sam obviously knows all things Mac and is as good as it gets customer service wise as well. I had been looking for a long time a solution to access a ginormous Iphoto library (66k photos) that I had on a portable backup disk. After my imac died photos was not adequate to present my iphoto albums. Sam worked his magic and I left his store with a MacBook pro at a good price and the ability to access my huge old iphoto library. He literally spent over 3 hours finding a solution. While I waited several other customers came for help or to acquire a Mac, technical assistance (which he willingly gave) and data backup. Sam's solution will be my wife's birthday present and I can't wait until she realizes "lost" photos are on her new MacBook pro. I would recommend his store for anything: backup, Mac hardware or even a friendly conversation.

Shaniece B.

5/5

Sam and Jasmine were absolutely amazing! They took their time with me, educated me on all of the devices and had AMAZING energy! All of the devices were great quality as well! I will definitely be back to do business again. Y’all better go shop with them!!!