Susanville Ace Hardware - Susanville, California

Susanville Ace Hardware is a premier hardware and home improvement store located at 2950 Main St, Susanville, CA 96130. Established as part of the Ace Hardware chain, this store is dedicated to providing top-quality products and services for all your home improvement needs. With a wide range of offerings, including hardware, paint, and tools, Susanville Ace Hardware is a one-stop-shop for anyone looking to enhance their living space.

The store's specialties extend beyond the conventional hardware store, as it also offers onsite services, same-day delivery, and an easy-to-use website for online shopping. Customers can enjoy curbside pickup, in-store pickup, and in-store shopping options, ensuring convenience and ease at every step of their purchasing journey. Additionally, the store is wheelchair accessible, both from the entrance and the parking lot, making it an inclusive shopping destination for everyone.

One key aspect that sets Susanville Ace Hardware apart is their commitment to exceptional customer service. They offer an assembly service and guarantee their services, ensuring that every customer is satisfied with their purchase. Quick visits and multiple payment options, including checks, credit cards, debit cards, and NFC mobile payments, further demonstrate their dedication to accommodating their clientele.

With a 4.3/5 average rating from over 260 Google My Business reviews, Susanville Ace Hardware has built a strong reputation for excellence and reliability in the community. For those seeking a reliable and comprehensive hardware store in Susanville, Susanville Ace Hardware is an unquestionable choice.

👍 Reviews of Susanville Ace Hardware

K H.

1/5

It seems that lately the employees are all new and are not as experienced or knowledgeable as they used to be. They don't seem to care about the customer like the previous employees did either. It's just not the same Ace I used to know.

Michelle A.

3/5

The gentleman that helped me when I walked in was wonderful, efficient and kind. He found what I needed and got them in an envelope with the code for me. I bought 4 bolts. I had 1 person in line in front of me and it took 10 minutes to check out because the cashier was slow as molasses. I'll go somewhere else next time if I need something quick. It reflects badly if your cashier's are all so old they can't work a register. This has happened many times in last few visits to this store, otherwise I wouldn't say anything.

richard E.

5/5

The caliber of the Ace Hardware and staff in Susanville is important and very much appreciated! Noel has matched paint and cut a chip key for a 25-year-old Jeep that no one could or did. I asked for a manager to tell of my appreciation found that Lauren leads by example, knowledgeable, pleasant. I have used every department, found what I needed and always with a smile... can't ask for any more than that!

Clint K.

5/5

I almost always find what I want at Ace Hardware. It is a very dependable business, and that is important to me.

Andrea R.

3/5

Between the new checkout line style, the new store layout, and the fact that half the time I end up at tractor supply because they no longer carry whatever it is I'm looking for at this Ace I'm not sure why I still shop here other than the staff. The staff here are very helpful and the only reason I go here.

Steven H.

5/5

Love ace, has everything i need and the employees are really helpful.

Squishy S.

1/5

Every time I need a part, this store gets recommended to me but, bad business with high end prices won't get ya repeat customers.
I've discovered some really nice, new to me stores thanks to the treatment I received by both staff and owner of this store.
I've saved so much money, time and headaches shopping everywhere but here- even with shipping, Thank you!

Vicky R.

5/5

Top Notch! Damon Woodward worked with us for HOURS to pinpoint the exact color match we were looking for ( from a cellphone photo which he printed for us) for our house. We couldn’t have asked for better service or a more knowledgeable, patient, and experienced individual to help us in this endeavor. We doubted afterwards that we would have got the focused attention and time in a larger city. We just wanted to thank Damon (and ACE, for employing such an excellent person).