Super 8 by Wyndham Bernalillo - Bernalillo, New Mexico

Scott D.

Customer service is great , Emerson was extremely good. Rooms were what was expected but there really wasn’t hot water, bathroom fan didn’t work and the furniture is marginal. That said for what it is and what you are paying it’s fine. Just don’t expect too much. But it is a lot nicer than the nearby motel with a number 6 in it.

Devon D.

Compared to similar motels we've stayed at, we were surprised by how clean our room was. The room was also quiet and comfortable. The room had a small refrigerator, a microwave, and a flat-screen TV, and a small table and chairs. It seemed like the room had been recently renovated. Some of the carpet inside the exterior doors was dirty, but that's to be expected due to the number of people entering the building every day. As mentioned above, our room was very clean. We were impressed! We enjoyed our stay at this Super 8 motel and wouldn't hesitate to stay at this particular motel again.

Ashley C.

I’ve have stayed at a lot of super 8s.
This is by far the best.
I called the before I booked and asked if I could do laundry.
They kept it open for me.
Room was very clean.
Nice hot shower.
And they had a phone in there so I could get a wake up call.
Stay here you won’t regret it

Patricia C.

Great location to stay at if you’re going to travel to Santa Fe or Albuquerque it’s right in between both locations. Rooms are exceptional. Travis, the young gentleman that works in the front. He is very polite and nice. He easy to communicate with. Annie the manager. Also, another great person takes her job serious.

Bruce F.

Solo travel (woman) and I feel safe in this Super 8. Stayed here at least 20 times in previous 10 years. Very good value. Front desk is always helpful with quick check in and out. Hotel is clean. Room is clean. Bathroom is clean. Towels are white. TV is good and small frig. Internet is fast. Good value. Close to gas stations. fast food. and I25.

Matthew K.

Came in from a distance based on Google maps listing the location as $57 only to find them charging $88 for a room and unable to clearly itemize or explain the difference. Remember when the state AG and BBB used to address false advertising, bait and switch, and made up sales promotions, so that businesses cared about their reputation and customer experience.

Don't believe google on these prices. Expect to be switched at the register.

Daphne C.

This was my second stay because my first stay was a week in July this year and it was pleasant, I had no real complaints. Well I just stayed four days again and just got new neighbors and it's been non stop fighting and yelling and slamming of doors for two hours since the minute they checked in while I was outside smoking. I went to the front desk at 8:30 pm and tried to talk to Celeste about it, but she wouldn't even let me finish one sentence. She interrupted to say that she knows how many people and animals are in there when I didn't even mention it OR ask. Then she interrupted me when I said it's been going on for hours (2 to be exact, I gave them time to settle down after check in) to tell me she only checked them in an hour ago.... but it's been dark over an hour and they checked in before it even started getting dark. Then she interrupted me when I tried telling her there is dog poop in the hallway, and never GOT to tell her because she interrupted every time I opened my mouth to say anything. I asked for a manager, she literally left the office went down the hallway while I was talking and she was yelling at me "the number is right there, choose option 2." It went straight to voicemail. I went to ask about it and when I left I forgot my keys on the counter. So when I went back she was laughing about me with either another customer or coworker and then started acting fake sweet passive aggressive towards me and busted up laughing when I turned the corner, but could still see her through the open door. I tried the number she gave me again once I got back to my room and she answered the phone! I laughed and asked for the manager and Celeste actually tried to tell me that she was the manager. When I told her that I knew it was her trying to act like a manager she actually hung up on me. I had plans to stay here once a week for the next couple of months while traveling for work, but because of her behaviour I will not, and I don't recommend you do either. She acted nice when her manager was in front of her earlier today, different story when I checked in and I have a handicap placard and she told me she was putting me upstairs anyway when I reserved a handicap room since, I literally had to tell her no I can't climb the stairs TWICE and then tonight. I will say that in the last 30 minutes since leaving the office, making calls, and now writing this the neighbors have left and it's quiet now. Breakfast is oatmeal packets, only blueberry muffins, red delicious apples and coffee, tea, apple and orange juices. But not good enough to put up with this rude little girl.

Stacey V.

Front desk clerk was so rude. Threatened to cancel my reservations because I needed a credit card authorization form which I didn't know when I made the reservation and I've booked with this hotel before. And it never came up.