Santa Rosa Plaza - Santa Rosa, California

A R.

Santa Rosa Plaza is a nice little shopping mall in downtown Santa Rosa. The place is a little past its prime and is in need of a refresh. Still, it's nice to have in the area, though. The Sephora within was a life saver.

Zoe R.

It has changed a lot in the last few years. I don't go there unless I have to. All the stores I liked are gone. 😏

Yue T.

My wife and baby needed to use the nursing room at Santa Rosa Plaza. Unfortunately, it was located down a long and sketchy corridor. When we finally found the room, it was locked, and we had to call security to unlock it. To reach security, you have to dial 8. When I made the call, they asked which nursing room I needed unlocked. However, the signage doesn't clearly indicate which room it is, making the process confusing.

Why does the nursing room remain locked? It should be easier for mothers and their babies to access. Keeping it locked reduces its usefulness and creates an unnecessary barrier for mall guests.

While having a nursing room is a fantastic idea, its implementation could be significantly improved. The entire experience would be much better if we considered it from the perspective of a crying baby and a mother desperate for a private place to nurse.

Misty N.

I always LOVE going here! The simple things... escalator rides, the smell of Cinnabon. My 12yo and I were looking for shoes in size 8. SO many places to choose from! Everyone was pretty friendly and helpful too!

Angie G.

Gold Bejing is one of the best inside of the Santa Rosa Plaza Mall. It is a very beautiful Asian store. I love their products and it’s all authentic to their culture. I really enjoyed the young girl there as a cashier. She was very helpful and sweet. I didn’t catch her name, but she was young and has dark long hair. I think she’s a great asset for the business and adds to it so make sure you keep her!

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Hop Hop is a locally family owned and operated business in the Santa Rosa Plaza Mall. It has jumpy houses and obstacle courses for all kids ages 11 and younger! There was a nice young girl working the front desk. I didn’t catch her name, but she was blonde and handed me their business card as she saw I was curious about the place and taking pictures which I thought was good customer service.

Norman H.

This is an average mall missing any sense of community. However, it's a great place to do laps and walk stairs.

I go here for Lens Crafters and sad nostalgia. And walking when it rains.

Janeth C.

First time coming here and my kids loved it! Super friendly and helpful stuff ( Kenneth Wise). He is also bilingual for my Spanish speaking people. I would definitely be back soon!

Dayani T.

Please be aware, only buy jewelry in the official stores, there are a lot off kiosks in the mall selling fake jewelry as diamonds, the Indian people for the kiosks will say they are selling diamonds and gold but everything is gold plated and fake crystal. Please people be safe, so you are not scammed like me. I don’t know how the mall administration allows those scammers to sell jewelry in the mall. Also, they are AGGRESSIVE people, when I tried to ask for a refund the guy tried to attack me, they have a sign they don’t take any returns or refunds because they know their jewelry is fake.