San Diego Drums & Totes - Lemon Grove, California

Octavius B.

On February 16, 2024, while parked in the customer parking area at San Diego Drums & Totes, their company vehicle crashed into my vehicle. As a business owner myself, I chose to handle the matter professionally and spoke directly with the owner. We agreed that I would not file an insurance claim, and I submitted repair estimates to their office during my next visit.

Despite multiple follow-ups—including another visit when I returned to make a purchase—I have received no response. It’s clear that I am being ignored, which is extremely unprofessional. Accidents happen, but a reputable business should take responsibility for its actions. I expected better from this company, but unfortunately, they seem unwilling to resolve this issue. I would caution others to think twice before doing business here. I will be taking legal action if we can’t come to a settlement by ourselves.

Juan L. G.

Plenty of rain barrels to pick from... Maybe a little pricey... Great customer service... He answered all of my questions... I am happy 😃

Derek M.

Zero return policy even if you just want to swap out for another similar item from them just a couple days later. “For consumer safety”. Sure sure. Shopped here a few times in the past, but if this is the policy then I’ll go elsewhere. $100 for a 55 gallon barrel I could have bought on Craigslist for $20. I didn’t win here, but I sure did learn not to go back.

Allan G. C.

Star, Marcus and Daniel are all super friendly! This place has all you need for storage and rain capture. I bought several metal and plastic barrels a few years ago, and today got two ICB Totes.
Each are 270 gallons, which I will use to capture more rain water.
Overal good prices, amazing service and friendly staff.
Cheers!

Sean C.

Refused to honor prices on their website.

Response: A couple months ago my wife and I stopped by the store a couple times looking to purchase 4 rain barrels. Salesman told us you were out of stock but would order more. He told us they would be ready for us in a couple weeks. I called a couple weeks later and was told the barrels were in but the price has gone up. My response was, you ordered them FOR ME, how can the price go up while I'm waiting for them to be delivered. A manager was consulted and I was again told you would not honor the original price. Price went from $99 per barrel to $135 per barrel. I went on the website that day after the phone call and the price still said $99.

Not a great way to treat a customer who was waiting to purchase 4 rain barrels.

Trevor S.

Great place with excellent selection of barrels and larger vessels for rain collection. Wether it's plastic steel or wood they got you covered. Want a range from 1 gallon to 200+ no problem. Want to connect barrels for a fraction of the price of Amazon or the big box stores they got you! And if you have questions they are the person to answer them

mike W.

NO EXCHANGES!! This is my fault for not reading the fine print but of course I bought a Barrel not knowing if it would fit in a location come to find out it doesn't. And of course the return policy says no returns or exchanges! I was told it was because there was no guarantee that I had not used the barrel. I explained I had bought it the day before and simply had not had time to use it. The owner did not want to inspect the barrel to see if it was clean he simply did not care. He even said and I quote "I don't care if you bought it an hour ago I can't exchange it". unfortunately I won't be doing business with this company anymore.

Chris J.

They had a variety of steel drums, plastic drums and wine barrels. I was helped right away and got a reconditioned product that I'm happy with. Fair pricing with new and used inventory. Great place to go for drums, totes, and barrels for DIY projects. I'm sure I'll be back for more.