Rite Aid - Lakeside, California

Araceli O.

I like the Rite Aid in Lakeside because it is always clean and well organized. Even though the shelves were very bare because of the bankruptcy situation, I'm glad things are getting better and the store and pharmacy survived.

I would like to thank Matt, Kimi,Xido, Nimi, Annie, Quintin for doing a great job in the pharmacy. The pharmacist are always so helpful, knowledgeable and very patient in answering all of my questions and concerns about any medication. Matt also went the extra mile to help me resolve a problem when i wasn't feeling very well and frustrated with my insurance. I am still very thankful for that!
Keep up doing a great job and teamwork! 👏

Border B. L.

I had a horrible experience at this pharmacy. The pharmacist actually called me and rudely asked why I’m on such a high dose of medication and that she needed to speak to my doctor.

Then when I would go fill my prescription, they would make me wait until 2pm. They do not know how to treat people with mental health issues and it’s unfortunate.

I changed pharmacies and have not had a single issue since. Consider finding another pharmacy and save yourself the headache.

Alfredo G.

Alyffa is underpaid an untrained. I told her I was leaving her a review an she laughed. Last time I shop here, God bless.

Carol L.

Excellent experience Rite Aid on Winter Gardens in Lakeside CA. Anna was our cashier and she was so nice.

Ryah E.

Horrible horrible horrible place. Was picking up post operation medications for my boyfriend, the guy who gave them to me was scattered so much that it seemed like he gave me all the bottles I needed, but when I got home there was only 2 out of the 4 meds needed. Skip forward 3 days, trying to get the meds they didn’t give me, and their pharmacists are arguing on the phone with a nurse from Sharp memorial that they can’t give us 81mg aspirin we never received due to their negligence…… “we didn’t receive the order” yet it says it went through on the Sharp app? Make this make sense?

Just remembered after this…. ALSO put an order for methocarbamol on the 25 of April that ALSO said a refill was needed, yet when we called they said they had nothing. This place is prolonging pain because they can’t get their crap straight and it’s unacceptable!!!!!!!!

H3ATH3R P.

Received excellent service from Betty the other day. I had a return that I thought I wasn’t going to be able to complete but while I was in line for my scoop of ice cream she went above and beyond and was able to finish my return. Service like hers I rarely see anymore and I needed to make sure that if anyone goes to Rite Aid Lakeside Betty will definitely be a great help!!

Gary P.

I went yesterday for cold medication. The lady at the register, sandy blond hair and glasses was very helpful and and made my experience a pleasant one. Thank you. You have great customer service skills.

Elisa J. (. A.

Was unimpressed with the vaccination experience, mostly because I thought it would be more child-friendly for me with kids (vs the much more difficult sit in car experiences).

I was early for my appointment time and they didn't have me sign in until about five minutes after appointment time (despite no line). They weren't clear what to do next. Then I had to wait another 10-15. Why? They just prioritized everyone in line or phone calls instead of the person already waiting. That was annoying. Also, my questions weren't all answered as they were definitely in a hurry...then they put me in a room and still had to wait five minutes. The pharmacist then quickly ran in, vaccinationed me and left in less than a minute. Then I had to wait another fifteen in the store (this was expected). I was thinking it would take twenty minutes but it was 45-60 minutes we've been here. Which is fine. But not as easy with kids. Glad I brought my oldest to keep an eye on the youngest who was getting in into everything. Actually as far as appointments go I don't feel like I should be upset, as it has been great for a COVID19 vaccine. I just wasn't prepared with kids. And I felt annoyed at the workers who seemed to be more aware of the others than those waiting for the vaccinations (the guy behind me was having a similar experience).

Everything else about the store was fine.