Plato's Closet Waterford Lakes - Orlando, Florida

Yeika C.

I used to like this location, but unfortunately it hasn't been as good lately. Their new employees have no customer service skill, as most of them are teens and they look stressed out 90% of the time. Even with two registers open, there's only one person on them as the rest of them are behind talking. I would save time by going to the one at East Colonial with a bit better style. Also, the smell is too much for me in there. I wish it was better 🙁

Robyn C.

Yikes. Decent selection and clean but there is only one person checking out and a line of 15 waiting currently. Several employees around the store but none assisting checkout. Save yourself a few hours and head to another location.

Dawson O.

Went in to buy some dress pants for an interview and happened to find some nice slacks from Ralph Lauren in good condition. The girls behind the counter were so nice and helpful. Really happy with my purchase!

Nycole W.

I don’t typically try to sell here. When I have sold here in the past, I have been undercut the most on tennis shoes(Nike). If you are willing to spend time meticulously going through the inventory, you will find some good deals. The store is willing to honor its exchange policy when indicated. I don’t like the fact that shoes are final sale.

Rebecca N.

Same typical problems just like the other Plato's closet locations. Non attentive and rude employees. These young women are buying clothes that are out of style, dirty, damaged with holes and have bad doors. They are not dressed with any style and wear unprofessional attire. Cutoff and tight shorts with tanks that expose their stomachs and other parts are just not what a professional business should allow their employees to wear on the job. This appears to be why they accept bad clothes versus clothing in style and good condition. They pay basically nothing, that is if they even accept anything. Extremely long waits and you don't receive the text message letting you know that they are ready to check you out. Many times it's after you leave the store.

Danny

Plato’s made my lady happy, and that makes me happy 🙂 Staff was also friendly and easy to talk to.

Kind note for the employees, for one or two of the heels that were purchased; the price tag on the sole ended up tearing off a little piece of the material while removing. Maybe the heel would be better. Thanks for your time Plato’s team!

Riley

There was a mistake in pricing on something and they cleared it up right away and stacked up as many discounts as possible! The store always has great things and is pretty well organized. I love all the sales they do, but selling to them can be hard sometimes.

YOLANDA ?. S.

Beautiful customer service! The ladies are kind, helpful, great personality .Prices are great. Love the sales they offer.
My favorite store❤️