Oxendale Auto Center of Prescott Valley - Prescott Valley, Arizona

Ryan Glenn

I came in the other day to buy a car I decided on the dodge challenger that they had in the lot they were really Knowledgeable and nice about it taking so long I will be going here again when I'm ready to buy a new car one day thank you Zak for helping me out with my first time buying a car

Melissa Lamparter

We bought a car from them a little under 3 years ago. We have had nothing but problems with it. I was actually looking at another car but the sales guy was determined to sell me my car because it has low miles.. now I see why they wanted to get rid of it. We had them put a new engine in it recently and I have had to bring it back twice since I got it back not even a month. But of course they have every excuse in the book that they're not responsible for any of the new issues. Now they did agree to put the new hoses on at no cost but when they didn't clap the radiator hose on and it blew leaving us broken down on I17 having to pay a $200 because it overheated since there was no water in it since the hose blew. The mechanic very nice guy but the management however is absolutely horrible I told him I'd be writing a review he told me he would reply back saying that I was trying to get stuff out of them.. great customer service huh? So do not buy from them they sell lemons which you can see and other reviews and their management staff refuse to take responsibility for anything that goes wrong. Even the general manager pretty much told me they'll fix the car but never come back... dude we bought this car from you. You installed the new engine while leaving out screws not clamping hoses causing it to overheat possibly ruining the new engine and of course you won't take responsibility for that. Shame on oxendale maybe need to take it higher than the so-called general manager who won't take responsibility for anything . When the tow truck driver was putting it on the truck and was underneath getting it hooked up he was the one that pointed out that no hoses were even secured or and that there were screws missing everywhere. He gave us his phone number just in case this go to legal action. I believe since my 85 year old father was helping me pay for this that they were taking advantage over an old man causing more damage so more money could be dished out to them.

Update we took our mountaineer in there about the same time to get the pulley fixed and funny thing is right after we got it out of the shop the mountaineer also overheated is it a coincidence I don't think so I really think they're trying to take my dad for a ride for his money.. shame on you for taking advantage of the elderly

Woodward Storey

Be careful when dealing with these guys they will sneak in all kind of extra fees, like a $2,500 warranty that's only good for 24,000 miles and this is after I told them I would be using the vehicle for over the road driving, 10,000 miles a month I would recommend going to a different dealer there's a reason they're so small and it's clearly not because they have good business practices, also they lied to the finance company about features in the truck to make it look like it was worth more just so they could get the sale I still have the text messages where they asked me to lie when the finance company called me this is all after I was done and already took ownership of the truck

Sierra Buckpitt

Kevin was awesome he was extremely helpful, everyone there was completely honest with my husband and I about everything. Worked with us get what we needed. I recommend anyone that needs a good deal on a good vehicle to go to them!!!

Andrew Coelho

These guys are just hands down incredible. I tried for months to trade in my truck to lower my payment and find the right deal. They were the only ones in the state that were willing to do what it took to help me. They even stayed after hours to do everything they could to help me. Chris the salesman, and Nick the finance manager are two of the best and I cant say enough good things about them. Hard to find the service they provided to me these days. They definitely have my business from here on out.

Brennan Johnstone

The reason I bought my truck from Oxendale in PV was because of Kevin Consolo. He went above and beyond during the process while I test drove multiple trucks. He even went so far as putting gas in the tank and making sure I could take the truck for weekend while my family and I decided. I wouldn’t hesitate to send anyone to Oxendale in PV. Just ask for Kevin.

David D

I just bought a car last night and I have to say Chris and Gordon were awesome. Chris was not only personable but he answered all of our questions. Oxendale exceeded all of my expectations and was the easiest and most pleasant car buying experience a person could possibly have. Thank you for being so awesome!

Clarissa Nelson

I bought my car in January of 2023. I've had nothing but problems with it. Check engine light has come on three times now. Every time I would take it to them they would tell me it's something that is not covered underneath the warranty that I wasn't asked if I wanted to purchase it or not. This last time when the check engine light came on I have been told that there's something wrong with the transmission. I will never recommend this place to anybody. They are very shiesty and I feel they take advantage of their customers.