Nielsen Ford - Sussex, New Jersey

Scott C.

I had a great experience buying a used vehicle from Nielsen Ford. I knew exactly what I wanted before placing my first call, so was grateful that the team didn’t try to sell me on anything different. Eddie, who handled my sale, was helpful and friendly from start to finish, as was the rest of the team I interacted with. Everyone worked to get the sale done as quickly and as easily as possible, and Eddie followed up a few days later to make sure everything was working out with my new vehicle and that I was satisfied with my purchase. Overall I couldn’t be happier with my experience. Thank you Randy, Eddie, and Vito for all your help.

Kaylene I.

I just purchased my first car from here and the entire process was so smooth and easy. I felt very supported and comfortable throughout the car buying experience. Specifically Pat, Louis, and Vito were really helpful. I would highly recommend Nielsen Ford to anyone looking to get into a new car today.

Scott B. (.

I've just purchased my 3rd vehicle from the Nielsen family of dealerships. Most recently, Nielsen Ford of Sussex.

Please note, this is not a paid/compensated review in any way. When I receive quality service, I believe in sharing the experience.

Dan and Randy were SO easy to work with. They found EXACTLY the vehicle I wanted, and gave me an honest and fair deal. Where other dealerships will try to take advantage of people that don't really understand negotiating the final cost of a vehicle, Dan showed me ALL of the numbers up front. No surprises!!

If you're looking for a pain-free buying experience, you can't go wrong w/ Nielsen Ford (also Nielsen Nissan in Stanhope).

Steve

Fred and the Nielsen Ford Sussex team were great. It was a fun and a very professional experience. I enjoyed myself through out the whole process. I am definitely coming back for another one. And if you want to get a good deal just bring chicken or beef empanadas. Louis the manager in the blue shirt will go from grumpy to happy. I definitely recommend this dealer. Thank You Again !!!

Dona W.

Purchased for the first time at Nielson. Also, our first Ford purchase. Eddie was our sales guy and was a total pleasure to work with. I don't say that often about people in auto sales. He was personable and knowledgeable. We believe we received a fair price for our trade-in and fair price for our new truck. The process was smooth and painless. I would recommend Nielson Ford for your next Ford purchase.

Anita Y.

My purchase of the Bronco sport was very easy. My salesman, Pat Ryan was very professional, personal, but, NOT pushy or obnoxious. I have had experience w/other dealers & some sales people were just horrible. Not with Pat. He spent time explaining everything about the purchase to me. There was no pressure from him. A good experience all around.

Robert B.

Had an awesome experience recently buying a used vehicle from Nieslen Ford. They were honest and held their word from start to finish. From the price to the noise the car was making a week later, was fixed by them at no cost. Highly recommend this dealership! Fred (salesman) and Louis (finance manager) were both amazing to work with. Great job!!

Damaris L.

Buying a Ford Bronco was a truly enjoyable experience, thanks in large part to the exceptional service provided by the Eddie and Louis in sales and Vito in finance. From the moment I walked into the dealership, Eddie was incredibly welcoming and attentive. He took the time to understand my needs and preferences, patiently answered all of my questions, and provided detailed information about the various Bronco models available. His expertise and enthusiasm about helping me find my perfect Bronco was evident, making me feel confident in my decision. The multiple test drives were particularly enjoyable, as Eddie highlighted the key features and performance aspects of each Bronco, ensuring I had a thorough understanding of its capabilities.

Louis was equally impressive, making the purchase process smooth and stress-free. He clearly explained all financing options, helping me find the best deal that suited my budget, also assisted with securing a competitive interest rate.

Vito in finance’s professionalism and transparency was commendable, as he walked me through every detail of the contract without any rush or pressure and took care of all the necessary paperwork efficiently. Overall, the positive, customer-focused approach of both the sales and finance teams made buying a Ford Bronco a delightful and hassle-free experience. I highly recommend this team at Nielsen Ford to anyone looking for a new vehicle.