Navy Federal Credit Union - Cherry Hill Township, New Jersey

Navy Federal Credit Union: A Comprehensive Overview

For individuals and businesses seeking a reliable and comprehensive financial institution, Navy Federal Credit Union presents a compelling option. Located at 2100 NJ-38, Cherry Hill Township, NJ 08002, with a readily accessible phone number of 8888426328, and a detailed online presence at navyfederal.org, Navy Federal offers a wide array of financial services tailored to meet the diverse needs of its members. The credit union specializes in credit union services, alongside a robust suite of banking, business, and investment offerings.

Specialties of Navy Federal extend far beyond traditional banking. They operate as a full-service financial institution, providing access to ATM networks, business banking service solutions, comprehensive investment service options, and expert support as a loan agency and mortgage broker. Their mortgage lender arm facilitates homeownership for both active-duty military and veterans. Furthermore, Navy Federal functions as a savings bank, encouraging members to build a strong financial foundation.

Location and Accessibility: The Cherry Hill branch at 2100 NJ-38 is strategically located to serve the local community. It’s easily accessible, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ease of access for all members. The convenience of a cash advance service is also available at this location.

Customer Opinions and Ratings: Currently, Navy Federal boasts 202 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is a commendable 3.9 out of 5 stars, indicating a generally positive customer experience. While some reviews highlight areas for potential improvement, the overwhelmingly positive feedback underscores the credit union’s dedication to member satisfaction.

Key Features and Benefits:

• Competitive Rates: Navy Federal consistently offers competitive interest rates on savings accounts, loans, and mortgages, helping members maximize their savings and minimize borrowing costs.
• Wide Range of Products: From checking and savings accounts to credit cards, auto loans, and personal loans, Navy Federal provides a comprehensive suite of financial products to suit individual needs.
• Online and Mobile Banking: Members can conveniently manage their accounts, transfer funds, and pay bills through the user-friendly Navy Federal mobile app and online banking platform.
• Dedicated Member Service: Navy Federal is known for its commitment to personalized service and member support. Their team of dedicated professionals is readily available to assist members with their financial inquiries.
• Military Focus: As a credit union exclusively serving military members and their families, Navy Federal understands the unique financial needs of its members and offers specialized services tailored to their circumstances.

Further Information: The Navy Federal website, navyfederal.org, provides detailed information about all of the credit union’s services, including account eligibility requirements, loan rates, and branch locations. Members can also access online tools and resources to help them manage their finances effectively.

In conclusion, Navy Federal Credit Union represents a strong and reliable financial partner for military members, veterans, and their families. Its commitment to customer service, combined with its comprehensive range of services and convenient location, makes it a noteworthy choice for individuals and businesses seeking a trustworthy and supportive financial institution. The accessibility features further solidify its position as a modern and inclusive financial provider.

Frequently Asked Questions

Q: Who is eligible to join Navy Federal Credit Union

A: Navy Federal primarily serves military members, veterans, and their families. However, eligibility requirements vary depending on the specific product or service. Generally, you must have a qualifying connection to the U.S. military community.

Q: What types of loans does Navy Federal offer

A: Navy Federal offers a wide range of loans, including auto loans, personal loans, mortgage loans, and student loans. Rates and terms vary depending on the loan type and borrower’s creditworthiness.

Q: Does Navy Federal offer investment services

A: Yes, Navy Federal provides comprehensive investment services to help members grow their wealth. These services include brokerage accounts, retirement planning, and financial advisory services.

Q: Is Navy Federal’s Cherry Hill branch easily accessible

A: Absolutely. The branch at 2100 NJ-38 features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring accessibility for all members.

👍 Reviews of Navy Federal Credit Union

Tee S.

1/5

Never been so scrutinized by a teller checking out my Retired Military ID! He literally took a mini ID light to every crevice of the ID. Never mind I’ve been a member for over 30 years! I sarcastically asked him if he wanted to see my Drivers License and he said yes since it was a withdrawal of over $3,500. It was $5,000. Then he tells me that’s a lot of money. To him maybe but not for everyone. He also took a long time because he was probably filling out the Suspicious Report which is done if there is suspicious activity. I guess I was not in a bad mood because I would have asked for a Supervisor. I’ve never been treated like that at any financial institution!

Teon C.

1/5

No branch in South Jersey (Atlantic City Area). Therefore, I have to drive an hour away, all to have to wait 30-45 min in line which is absolutely INSANE. Also, please save the BOT reply. If it’s not a sincere response from someone who actually cares about our needs and concerns, then I really don’t want to hear it.

Marcus H.

5/5

Excellent customer assistance provided by Myriah. I showed up as the branch was closing but was able to get inside. Myriah promptly assisted me, including getting a lower rate for my auto loan. Extremely grateful and appreciative of her efforts and hope to receive the same service in the future!

Shonda B.

2/5

To have an account with Navy Federal is great but to actually have to go to the branch is absolutely ridiculous to have to drive an hour and a half for a branch we need a branch closer to Newark NJ it just not fair to be so far away

George J.

1/5

The ATM can't except deposits,smh this very unprofessional & inconvenient.

Raz

5/5

I would like to express my appreciation for the exceptional assistance provided by Navy Federal representative Syreeta. Approximately a month ago, I had a conversation over the phone with another representative regarding an issue that I believed had been resolved. However, it came to my attention that the issue persisted. Syreeta promptly addressed the matter and identified it as a clerical error, which she subsequently rectified. I was thoroughly impressed by her expertise and efficiency in resolving the problem. By the way, be prepared to wait for assistance as this branch is very busy.

Darcell C.

3/5

I was treated like trash to every person i talked on the phone to because i put a check in the bank that my childs fathers bank thought was fraud so it didnt go threw on their end nobody would tell me what happened treated me like a thief my account has always been in good standing soon as i pay my truck off u can keep ur account

Rubin R.

4/5

Line for teller service are predictably long and slow in the morning's evenings. If this is a known fact, why not plan for these time periods with additional staffing?