Merchly - Tinton Falls, New Jersey

Merchly: Your Premier Custom T-Shirt Destination

For individuals and organizations seeking high-quality, custom-designed apparel, Merchly presents a compelling solution. Located at 3600 NJ-66 #150, Tinton Falls, NJ 07753, and easily accessible with a Wheelchair accessible parking lot, this small business offers a streamlined and efficient process for creating personalized merchandise. With a dedicated Phone: 9089079792 and a comprehensive Website: merchly.com, Merchly’s commitment to customer satisfaction is readily apparent.

Specialties: Custom t-shirt store, Merchly distinguishes itself through its focused expertise in designing and producing a wide array of custom apparel. They cater to diverse needs, from individual orders to large-scale corporate requirements. The platform is particularly well-suited for groups requiring branded merchandise, such as sports teams, clubs, schools, and event organizers. Their service extends beyond just t-shirts, encompassing hoodies, sweatshirts, tank tops, and other related items, allowing for versatile branding opportunities.

Key Features and Services

Merchly’s strength lies in its user-friendly online design tool. Customers can easily upload their logos, create layouts, and select various design elements. The platform provides templates and design assets to facilitate the creative process, ensuring that even those without extensive design experience can produce professional-looking merchandise. A significant aspect of their service is the rapid turnaround time, allowing clients to receive their orders promptly. The team demonstrates an impressive ability to handle large orders efficiently, as evidenced by a client’s experience with a college dance department needing a substantial quantity of merchandise.

Customer Experience and Support

The company’s responsiveness and dedication to resolving customer issues are consistently highlighted in reviews. Specifically, interactions with team members like Sam, who demonstrated prompt and effective email support, are frequently praised. This level of personalized attention contributes significantly to the positive customer experience. It’s clear that Merchly prioritizes building strong relationships with its clients, offering assistance throughout the entire process – from initial design to final delivery.

Operational Details and Amenities

Merchly accepts a variety of payment methods, including Credit cards, providing flexibility for customers. Their physical location in Tinton Falls, NJ, allows for potential in-person consultations and order pickups, though online ordering remains the primary method of service. The accessible parking ensures convenience for all visitors. The estimated turnaround time for orders typically ranges from a few days to two weeks, depending on the complexity of the design and the order volume.

Positive Feedback & Reputation

The company maintains a strong online presence, boasting 19 reviews on Google My Business. The Average opinion: 4.7/5 rating reflects the overwhelmingly positive feedback received. Customers consistently mention the quality of the printed merchandise, the ease of use of the design tool, and the exceptional customer support. The personalized attention offered by team members like Sam is frequently cited as a key factor in the positive experience.

Looking Ahead & Future Developments

Merchly’s commitment to innovation and customer satisfaction suggests a promising future. Continued investment in its online platform and design tools will undoubtedly enhance the user experience and expand its capabilities. The company’s focus on responsive customer service and efficient order fulfillment positions it as a reliable partner for businesses and organizations seeking high-quality, custom-designed apparel. They seem dedicated to adapting to client needs and incorporating new trends in the apparel industry.

In essence, Merchly represents a valuable resource for anyone needing custom t-shirts or other apparel. Their blend of user-friendly technology, reliable service, and competitive pricing makes them a standout in the industry. The small business approach fosters a sense of personal attention and responsiveness, differentiating them from larger, more impersonal competitors.

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👍 Reviews of Merchly

Kay P.

5/5

I used Merchly to supply the merchandise for a college dance department. I ran into some website problems while designing the merch, and the team worked with me to solve it super efficiently. Specifically Sam, he responded to my email's fast and solved any issue I had immediately. I made a really large order and everything turned out amazing. I highly recommend working with this business. Everyone loved the merch!

Fabian F.

5/5

Professional, fast, and reliable. Everyone I’ve ever dealt with there from Christine, Zach, and John have always gotten back to me almost immediately with any concerns/issues raised. Orders are fulfilled and shipped quickly and the print jobs are pristine every time. Will without a doubt be using Merchly again.

Born C.

2/5

I ordered shirts with instructions to have my logo placed on the chest part of my product. They put the logo on the stomach and will not help me resolve the issue. They do not send mock drafts or follow instructions left in the notes. And if they get your order wrong they blame you. This company does not take blame or resolve their mistakes would not recommend them. Unless you don’t care about your service. Quality is good that’s why I gave a 2 star instead of 1 star. They don’t follow or specify instructions they just get them in and out. Highly disappointed they want me to absorb the cost. And told me better luck next time.

Cody H.

5/5

I am 100% satisfied with the Merchly team and our shirts. We have now ordered two different batches of shirts and each time they have answered any of our questions and gotten our products to us quicker than expected. The quality of the shirts are very nice as well. SOLID CREW.

Joey M.

5/5

I LOVED this process, from start to finish! I was able to upload my art, make adjustments with it, choose a variety of colors, and I just made a few sales with the fresh merch. Awesome and HIGHLY recommended!

Sarah S.

5/5

Company was to work with, and they were willing to alter my design as needed for print. Shirts came out great and the price was great.

Kathyrn M.

5/5

Staff were patient, kind and helpful throughout the ordering and design process.

Carlos G.

5/5

Always super easy to work with, and they always go above and beyond for their clientele!