Mattress Firm Springfield Route 22 West - Springfield, New Jersey

Mattress Firm Springfield Route 22 West: A Comprehensive Guide

Mattress Firm Springfield Route 22 West, located at 50 US-22, Springfield, NJ 07081, United States, stands as a premier destination for all things related to sleep and home comfort. With a dedicated phone number at 9735645604 and a user-friendly website at mattressfirm.com, this establishment offers a wide array of products and services designed to enhance the sleep experience and elevate the overall home environment. It functions as a comprehensive mattress store, a dedicated bed shop, and even a retailer of children's furniture, catering to diverse consumer needs.

Location and Accessibility

The strategic location of Mattress Firm Springfield Route 22 West at 50 US-22 provides excellent accessibility for customers in Springfield and the surrounding areas. Situated along a major thoroughfare, the store is easily identifiable and conveniently located. The facility boasts a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that individuals with mobility challenges can access the store with ease. Furthermore, the store offers an assembly service, simplifying the process of setting up new mattresses and furniture.

Specialties and Services

Mattress Firm Springfield Route 22 West specializes in providing a vast selection of mattresses from leading brands. They offer various types of mattresses, including memory foam, innerspring, hybrid, and latex, each designed to meet specific sleep preferences and needs. The store also carries a comprehensive range of bed shop accessories, such as pillows, bedding, and mattress protectors. In addition to mattresses and bedding, they stock a curated selection of children’s furniture, providing parents with convenient access to stylish and functional pieces for their children's rooms. The store’s showroom environment allows customers to experience the comfort and quality of the products firsthand. They also accept NFC mobile payments and major credit cards for added convenience.

Convenience and Support

Customers can enjoy the flexibility of in-store pick-up for online orders, streamlining the purchasing process. The store offers in-store shopping, allowing customers to browse and select products at their own pace. Dedicated on-site services further enhance the customer experience, including assistance with choosing the right mattress and accessories. Notably, they provide delivery services, ensuring that customers can have their purchases conveniently transported to their homes. The positive feedback highlighted in Google My Business reviews suggests a strong commitment to customer satisfaction.

Customer Feedback and Reputation

Mattress Firm Springfield Route 22 West has garnered a strong reputation within the community, as evidenced by the 265 reviews on Google My Business. The average opinion is a commendable 4.7 out of 5 stars. Numerous reviews emphasize the exceptional service provided by staff members, particularly Chris, who is frequently praised for his knowledge, honesty, and dedication to helping customers find the perfect mattress. One customer, for example, noted that Chris “hooked us up with deluxe adjustable base with all the features and was very honest about suggesting an affordable mattress to go with it.” This highlights a key strength of the store: a commitment to personalized service and informed recommendations. The overwhelmingly positive feedback suggests that customers consistently appreciate the expertise and helpfulness of the staff. The store’s success appears to stem from a genuine desire to meet customer needs and create a positive shopping experience.

Key Features Summary

Here’s a concise overview of the key features offered by Mattress Firm Springfield Route 22 West:

• Extensive Mattress Selection: A wide variety of mattresses from top brands.
• Bedding and Accessories: Comprehensive range of pillows, bedding, and protectors.
• Children’s Furniture: Stylish and functional furniture for children's rooms.
• Convenient Services: In-store pick-up, delivery, and assembly service.
• Accessibility: Wheelchair-accessible facilities.
• Payment Options: NFC mobile payments and major credit cards accepted.

In conclusion, Mattress Firm Springfield Route 22 West represents a valuable resource for individuals and families seeking high-quality mattresses, bedding, and furniture. Its strategic location, coupled with its commitment to customer service and accessibility, positions it as a leading retailer in the Springfield area. The consistently positive customer feedback reinforces its reputation for providing a superior shopping experience.

👍 Reviews of Mattress Firm Springfield Route 22 West

Tristan J.

5/5

Chris is the absolute best ! I took my Mother here for a new bed. She just got out of the hospital and needed something adjustable and firm to help getting out the bed. He hooked us up with deluxe adjustable base with all the features and was very honest about suggesting an affordable mattress to go with it. Highly recommend, my Mom was so happy knowing she can sleep with some comfort. Thank you Chris !

alan L.

5/5

Great experience getting our new mattress from mattress firm. This really does entirely depend on the salesperson you get since it's extremely hit or miss and that can very much impact the entire experience.
We were lucky to work with Tom who was very knowledgeable and professional. Would 100% recommend but only with an experienced salesperson

Andrew C.

5/5

We decided it was time for a new mattress. We stopped in at Mattress firm and were greeted by a pleasant sales representative Jordan. We were unsure of what our needs were since I am disabled from serious back issues. Jordan walked us through what our needs would be. The process was so much easier than we had expected. After about an hour we made an informed decision and purchased a beauty rest mattress and adjustable base. Jordan even worked with us on the price. If you’re looking for a great purchase experience, make your way over to mattress firm in Springfield. Thank you, Andrew and Laurie

Maurene B.

5/5

Thomas was very helpful, honest, and cool which is the reason we purchased our mattress. I think if the store would update its look, more traffic would come into the store.

Jennifer L.

5/5

My husband and I came in today looking for a king mattress, we were completely impressed with their professionalism and customer service. Thomas was very knowledgeable and he made sure to educate us so we can make the best possible decision on choosing the best mattress to fit our needs. We left completely satisfied, 10/10 would recommend.

Greice C.

1/5

STAY AWAY!!!!!
After purchasing a mattress for my sons trundle bed that i specifically asked for it to be 6 inches, the one sent to my house was 7.25 in height. I called and asked if it can be replaced with the right size they told me it was a $250 restocking fee after the error was theirs for a mattress that i paid $150, no acknowledgment for messing up on their part. Worst customer Service ever and I will never recommend this place to anyone.

Patricia W.

5/5

Service and delivery was fantastic! Sales agent was very knowledgeable and professional. Delivery was also professional and on time! Would definitely recommend!!

jeff K.

5/5

Jordan was extremely knowledgeable on various product differences from one brand to another and then within each brand line

I was only going to scope out the options and compare to feel of my bed at home but he took time to let me test many different options and I found one that was so comfortable there was no need to compare. That was it.
Price was good value for the model and quality so I ended up buying a more expensive bed than I had planned because it was so comfortable it was well with the upgrade. Jordan was nice enough to let me take that journey to decide what felt best for ME
If delivery and set up is as good a service I will be back when ready for the next room.