LPK Used Vehicle Outlet and Buying Center - Winter Haven, Florida

Address: 190 Ave K SW, Winter Haven, FL 33880.
Phone: 35952135.
Website: dodgeofwinterhaven.net
Specialties: Used car dealer, Car dealer, Car finance and loan company, Truck dealer, Used truck dealer.
Other points of interest: Delivery, In-store shopping, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Car rental, Car wash, Oil change, Repair services, Checks, Debit cards, Credit cards.
Opinions: This company has 936 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of LPK Used Vehicle Outlet and Buying Center

☎️35952135

⏰ Open Hours of LPK Used Vehicle Outlet and Buying Center

Monday: 9 AM–7 PM
Tuesday: 9 AM–7 PM
Wednesday: 9 AM–7 PM
Thursday: 9 AM–7 PM
Friday: 9 AM–6 PM
Saturday: 9 AM–6 PM
Sunday: Closed

Okay, here’s a detailed overview of LPK Used Vehicle Outlet and Buying Center, crafted as a helpful and informative recommendation:

LPK Used Vehicle Outlet and Buying Center: A Comprehensive Guide

For individuals and families seeking a reliable and comprehensive vehicle solution, LPK Used Vehicle Outlet and Buying Center stands out as a noteworthy destination. Located at Address: 190 Ave K SW, Winter Haven, FL 33880, and easily reachable at Phone: 35952135, LPK offers a diverse inventory and a commitment to customer satisfaction. Their website, Website: dodgeofwinterhaven.net, provides a convenient portal to explore their offerings and schedule appointments.

Specializations and Services

LPK’s core business revolves around the sale of used vehicles, encompassing a broad spectrum including cars, trucks, and specialized used truck dealerships. Beyond simply selling vehicles, they operate as a full-service car dealer and a dedicated car finance and loan company, streamlining the entire purchasing process. Their expertise extends to offering paint and body repair services, as evidenced by positive customer feedback, demonstrating a commitment to ensuring vehicles are in optimal condition.

Key Features and Amenities

LPK strives to provide a seamless and accessible experience for all customers. Here's a breakdown of noteworthy features:

Delivery: They offer convenient delivery options, simplifying the acquisition of a vehicle.
In-Store Shopping: Customers can browse their extensive inventory directly at the location.
Onsite Services: A variety of onsite services, such as a car wash, oil change, and repair services, are available for added convenience.
Accessibility: LPK is dedicated to inclusivity, boasting a wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom.
Payment Options: They accept a wide range of payment methods including checks, debit cards, and credit cards.
Additional Services: Furthermore, they offer a car rental service, further catering to their customers’ needs.

Customer Perception & Reputation

LPK boasts an impressive Average opinion: 4.7/5 based on 936 reviews on Google My Business. The consistently high ratings suggest a strong emphasis on customer service and vehicle quality. The feedback frequently highlights the professionalism and efficiency of staff members, particularly Melvin and Kyle, who are praised for their smooth and seamless transactions. It’s clear that repeat business is valued, with several customers noting their satisfaction with vehicles purchased from Kyle over multiple acquisitions.

Recommended Action

LPK Used Vehicle Outlet and Buying Center presents itself as a reliable and customer-focused automotive resource. For anyone seeking a used car, truck, or exploring car finance and loan options, we strongly recommend visiting their website at dodgeofwinterhaven.net to explore their current inventory, learn more about their services, and schedule a consultation. Don’t hesitate to contact them directly at 35952135 to discuss your automotive needs – we believe you’ll find a positive and productive experience.

👍 Reviews of LPK Used Vehicle Outlet and Buying Center

LPK Used Vehicle Outlet and Buying Center - Winter Haven, Florida

Ironrequiem

5/5

Paint and body repair to my Fiat 500 after a tree limb fell on it at work looks great.
It was a challenge since there are graphics around entire car that made spot repair more difficult but they did an excellent job !!!

Jenn A.

5/5

If you need a car this is the place to go!! Melvin and Kyle made the whole process smooth and seamless. This is 4th car I have bought from Kyle and have had no issue with any of them.

Rostik

5/5

Sold car here. Solid offer. Thank you Melvin for this fast process.

Jarlin C.

1/5

Bought a 2019 Alfa Romeo Stelvio from them vehicle was sounding funny and it was burning oil like crazy. They told me they would do some maintenance to it before they gave it to me. They said they had changed the engine oil on the vehicle and it was a completely lie. I came to a shop to change it myself because the vehicle was sounding funny the oil was COMPLETELY BLACK they lied and it was never changed. Absolutely disappointing!!

Bernard W.

5/5

Had a Fender Bender they fix my car did a great job. Alex was very professional and helpful keeped me in the loop about my car when I checked in on it.

EP L.

5/5

It was a pleasure dealing with Kyle Williams when I reluctantly sold my Kia Soul in order to move back to Canada. Highly recommended.

Greg G.

1/5

Let me start by saying that the sales team is phenomenal. They do everything they can to get you in a car at the price you can afford. No pressure, no tricks. The rest of this review is about the service department.

NEVER take your car to this place for service. Hands down, these are the filthiest con artists on the planet. I have had my car serviced here 4 times now. Each time, they try to upsell you things that you don't really need. That's not a shock and it's not hard to say no. It's a nuisance but I understand that's part of their job.

In May, I took my car for an electrical problem. A week later, they called and said they changed the battery and it would be $185. I thought that was fine and clarified that it would be that amount. I did request that they do further diagnostics because the issues were with the back up camera, error lights on the control panel, and intermittent drive mode issues. I thought it was more than a battery. They said they would keep the car and run diagnostics and get back to me. I called a week later. Left a voicemail. Called again. Left a voicemail. This went on for over a month. I went in person at one point, they were slammed, so they took my name and guess what? They never called me.

They had given me a loaner vehicle. I figured that when they wanted the loaner back, they would find me and give me my car back. The loaner was a cheap version of my own car anyway, so I didn't mind it too much. On June 17th, they called and said I owed them $535. I said that I thought the battery was the only issue. She claimed there was labor and shop fees and taxes. For a battery that every auto parts store installs for free? She said she'd call me back after she talked to the manager. Guess what? They never called.

So today I went in person AGAIN to figure it all out. They said I owed them $1365 for a rental car for 40 days! I was shocked. I don't have that kind of money. After much negotiating and being called names by the service manager, I paid $268 for a battery, with "parts and labor" and yes... you read that correctly... they charged me parts, labor, and a shop fee for installing a battery. Lo and behold, they never fixed any of the electrical issues at all. What were they doing with my car for 40 days? Probably running a rental scam on me.

Also, my car is filled with bug carcasses, has a scuff on the leather, has a broken visor clip, and there's a scratch on the rear quarter panel (which I hope is superficial and will buff out). I'm out $268 (AutoZone could've done it for free with a $155 battery). Plus, they damaged my vehicle and they are trying to get me for another $1225 because they "waived" a few days of the "rental" they gave me.

I've attached pictures of the error, scratch, leather scuff, and dead bugs, including larvae. I'm in complete shock. Sadly enough, I've purchased 2 cars from them. Fool me twice... I guess I had to learn the hard way.

One more thing, my car is under warranty. So, any of the electrical repairs they did, would've been covered under the warranty. Odd that they would pass up free money like that.

Trip H.

5/5

Needed a car to tow with our RV. We knew we wanted a Fiat with Manual Transmission and this dealership had the best selection in West/Central Florida. We contacted Dave Kurdys a sales consultant at the dealership and set up an appointment. He showed us the 3 cars we were interested in, eventually choosing the low mileage 2019 Pop. The dealership is immaculate, the staff very cordial and helpful. They even delivered it to our home in Sarasota. Great to have such a positive experience buying a car! Thanks Dave!!