Lowell Cleaners - Tenafly, New Jersey

Address: 33 Riveredge Rd, Tenafly, NJ 07670.
Phone: 2018949748.

Specialties: Dry cleaner, Clothing alteration service, Laundry, Laundry service, Tailor.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, LGBTQ+ friendly, Transgender safespace, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Lowell Cleaners

Lowell Cleaners 33 Riveredge Rd, Tenafly, NJ 07670

☎️2018949748

⏰ Open Hours of Lowell Cleaners

Monday: 7 AM–6 PM
Tuesday: 7 AM–6 PM
Wednesday: 7 AM–6 PM
Thursday: 7 AM–6 PM
Friday: 7 AM–6 PM
Saturday: 8 AM–4 PM
Sunday: Closed

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Introduction to Lowell Cleaners

Lowell Cleaners stands out as a premier service provider in the Tenafly, New Jersey area, offering a comprehensive range of laundry and dry cleaning solutions. This establishment has built a strong reputation for its exceptional customer service and technical expertise in handling various fabrics and garments. Located at 33 Riveredge Road, Lowell Cleaners provides not only standard cleaning services but also specialized alterations and tailoring, making it a one-stop destination for all clothing care needs. The business has earned high marks from its clientele, evidenced by its impressive 4.7 out of 5 rating on Google My Business, with 12 positive reviews highlighting its superior quality and personalized attention.

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Core Services Offered

Lowell Cleaners excels in multiple facets of garment care. At the heart of their service is professional dry cleaning, utilizing methods that effectively refresh and rejuvenate delicate fabrics that cannot withstand traditional water washing. Beyond this essential service, the establishment offers comprehensive laundry service, catering to everyday clothing needs with efficiency and care. A significant point of differentiation is their proficiency in clothing alteration service, enabling customers to modify garments to achieve the perfect fit or desired style. The Tailor expertise within the team further enhances this capability, ensuring precise adjustments and professional results. The positive reviews frequently emphasize their mastery in handling stubborn stains and their deep understanding of different fabric types, showcasing a level of skill that sets them apart from competitors.

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Premium Alteration and Tailoring

The alteration and tailoring services at Lowell Cleaners are widely regarded as exceptional. Customers seeking modifications, whether it's hemming jeans, adjusting sleeve lengths, or more complex structural changes, can rely on the skilled craftsmanship available. The facility itself offers onsite services, meaning customers can arrange for garments to be picked up and returned, streamlining the alteration process. The review from Eric Anag specifically lauds their ability to handle multiple tailored suits within a tight 48-hour timeframe, demonstrating not only skill but also operational efficiency. This capability is highly recommended for individuals looking to customize their wardrobes or maintain expensive bespoke clothing.

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Location and Accessibility

Located at 33 Riveredge Road in Tenafly, New Jersey (07670), Lowell Cleaners is strategically positioned to serve residents and businesses in the surrounding areas. The phone number, 201-894-9748, provides a direct line for inquiries, appointments, or to discuss specific needs. For those preferring digital interaction or information, the business maintains an online presence, though a specific website URL was not provided in the query. Reaching Lowell Cleaners is facilitated by their provision of a free parking lot and on-site parking, ensuring convenience for customers dropping off or picking up items without the stress of external parking facilities. Furthermore, the premises is designed with accessibility in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, making the services available to everyone regardless of mobility.

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Inclusivity and Customer Experience

Lowell Cleaners demonstrates a commitment to creating an inclusive environment for all customers. The business proudly identifies as LGBTQ+ friendly and maintains a specific Transgender safespace, ensuring that all patrons feel respected and comfortable. This focus on inclusivity contributes to the positive customer feedback received. The professionalism and customer-centric approach mentioned in the reviews suggest that staff members are trained not only in garment care but also in providing excellent interpersonal service. This combination fosters a loyal customer base.

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Payment and Convenience

In terms of payment flexibility, Lowell Cleaners accepts a variety of methods to accommodate customer preferences. Accepted forms of payment include credit cards, debit cards, and NFC mobile payments, allowing for seamless transactions. This adaptability simplifies the payment process for modern consumers. The provision of free parking lot and on-site parking further enhances the convenience factor, making drop-offs and pick-ups straightforward experiences. The entire customer journey, from inquiry to completion, is designed to be as hassle-free as possible.

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Customer Feedback and Reputation

The overwhelmingly positive feedback received by Lowell Cleaners underscores its strong market position and customer satisfaction. With 12 reviews on Google My Business averaging a high score of 4.7 out of 5, the business has clearly resonated with its clientele. Reviews highlight several key strengths, including the exceptional quality of cleaning, the effectiveness in removing tough stains, and the deep knowledge of fabrics possessed by the staff. The mention of their expertise in tailoring and alteration services is a recurring theme, with one customer specifically commending their ability to handle complex tasks under time constraints.

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Recommendations

For individuals seeking top-tier dry cleaning and laundry services in the Tenafly area, Lowell Cleaners is highly recommended. Their comprehensive service offerings, particularly their expertise in clothing alterations and tailoring, set them apart as a versatile provider. The welcoming and accommodating atmosphere, as noted in reviews, suggests that customers will receive personalized attention. Accessibility features ensure the services are available to a diverse clientele. When contacting via phone (201-894-9748), potential customers are advised to inquire about specific alteration services or scheduling to ensure their needs are met efficiently.

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Conclusion

Lowell Cleaners represents a blend of traditional dry cleaning excellence and modern service convenience. Their focus on high-quality cleaning, stain removal, and expert alterations caters to a wide range of customer needs. Combined with their commitment to accessibility, inclusivity, and multiple payment options, the business offers a comprehensive solution for all garment care requirements. The consistently high customer ratings further validate their reputation as a reliable and professional service provider in the community.",
"summary": "A highly-rated dry cleaner and alteration service in Tenafly, NJ, known for quality, inclusivity, and convenience.",
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👍 Reviews of Lowell Cleaners

Kat K.

5/5

Lowell Cleaners truly does such an exceptional job. I grew up in this business, and these people really know how to handle clothes and customers. They are so good to the customers, they’re experts in dealing with all sorts of fabrics and removing stains, and can tailor clothes! It’s the only cleaners I’ll go to!

Cheryl A.

5/5

Joy was an absolute pleasure to work with and more than accommodating to have 3 suits tailored with in 48th hours. I look forward to continuing with Lowell Cleaners service for all my tailoring needs - Eric Anag

Yuriy M.

5/5

This is the best cleaners I have ever been to. Great service, great people!

Bryan O.

1/5

This place is beyond terrible. Years ago they were a quality establishment but now they are run by people that try to deceive their customers. It's a true shame. They've destroyed over $5000 worth of my garments and instead of coming out right and being honest about what they did, they left the expensive damaged piece out of the bag only to have me notice when later when I arrived at home. They've done this to me twice already where they mysteriously lost an item only to be found damaged. Now I have to take them to court to recoup what they've done.

Two of their employees that actually work the counter Debbie and Joyce obviously aren't the ones cleaning the garments but when I asked them to speak to the owner or person in charge first they said the owners didn't come in. Okay I get it, so i say who deals with these issues, they respond with no one here can do that and that someone will call me. Never happened. Still waiting. Then they go on to tell me that i couldn't talk speak to anyone in charge because they don't speak English.

If you actually care about your garments do not under any circumstance go to this place. It's a very frustrating experience and I will be taking them to court to show them a lesson.

Rich K.

5/5

They are the best and my favorite dry cleaners in New Jersey. Very knowledgeable, caring and fast. I highly recommend them!!

Shane B.

5/5

Good service, friendly staff. My go-to cleaners.

Reyna M.

5/5

Me encanta el servicio de este Lowell cleaners, Los dueños son encantadores y serviciales y por supuesto los empleados son magnifico los recomiendo a ojos cerrados.

Tae K.

5/5