Liberty Kenworth of South Jersey - Swedesboro, New Jersey

Sora H.

Completely unprofessional and reckless. I took my truck here for a clutch repair, when I came to pick it up I had two stress cracks on each side of my hood that were not there when I brought it in. I also noticed my hood strut was broken.

Kenworth claims I bought it in this way and that I should take it elsewhere to get it fixed. I argued that my truck was not like this before. Then they attempted to fix it and two weeks later the cracks have returned.

Whoever takes their truck here for work should think TWICE.. they will GASLIGHT you and make it seem like something that they did was already there when you brought it in.
If you do take it take pictures of your truck before and after. Very careless work

Heather

Run far! Turbo went bad and they send me an estimate of $44,000! There were tons of parts listed that need “to be replaced due to contamination.” Further, not only did they charge 5 hours of labor for assessment costing $1000, Service Manager Jessica sent estimate to warranty with unnecessary and erroneous assessment that the fail was due to lack of maintenance. Because of this verbiage warranty was completely denied. Went to another mechanic and entire repair was under $10,000. They should be shut down for exorbitant and very inflated pricing. Bad business. Save yourself the headache and take your business elsewhere.

BANANA R.

Truck had transmission problems. Repair price was outrageous so my company decided not to repair it there but they have some beautiful semi tractors on their lot

Niels B.

Amazzzzzzzing people, I cant say enough about this kenworth in south jersey.
Everyone helped me here, I was stressed out and they were so understanding and just unbelievable.
I 1 million percent recommend this kenworth.
Got me back on the road in a short time.
I am thankfull i chose this place to tow my truck to.
Thank you, all of you at Kenworth of South Jersey.

Lance I.

We bought a 22 kw from them and just the drive from liberty kenworth to Willingboro it started to leak oil which is no big deal. But what is a big deal is the wait time just for your truck to be seen is crazy you would figure they would want to keep their word and get it in and out as fast as possible, considering it was only coming from the drain plug for a first time, buyers experience. The buying process wasn’t bad but everything else seems to be slacking.

jules L.

We send all our trucks here, they are great. Work is done timely and thorough. Excellent service!

Amali H.

It was the worst experience for this dealership. They are rude and they charge too much. You want to get robbed with the money over there because you charge too much.

NORMAN B.

Bought my W900 year 2020 ever since then I felt like I’ve had a good relationship with the service department especially Jessica service manager always took good care of my truck
Gave it to me straight. Got my truck back to me as soon as possible so I can get back to Business also, a bunch of great guys in the parts department never had a problem getting the right part thanks guys appreciate it