La Tienda - Carlsbad, New Mexico

Amy C.

Well this is usually a lovely store; tonight was very disappointing.

I carry a large bag around; it has amongst other things needed medical supplies and paraphernalia.

On this cold night I was bundled up they demanded I surrender the bag and leave it up front, and no they did not take it behind the desk.

I have up to now done a lot of business here without incidents or issues; in fact I have likely dropped over $200 there by now.

I let them know that as they were worried I would steal from them simply being bundled up having a large zipped tote, so I was concerned they would steal from me.

Let it be known if I am REQUIRED to surrender my personal property as a condition of shopping at your store the following will now apply:

1. IF anything is missing I will file a police report against that store.

2. Dependent on the value of the missing items that store can expect a small claims court case; hope your legal representation is current.

Of course I also don't want to shop here anymore either!!

12/09/24 09:06 PM

I went in again to try to shop, same large bag carrying necessities medicines medical supplies. There was no incident in the store.

I had left the store I was outside the store in the parking lot out huffs Sarah the closing manager she is screaming at me wants me to open my bag.

I said no.

Sarah then banned me from the property said she warned me about having the bag (lies see the above account is what happened) and she BANNED ME threatened to call the cops as I would not allow her to illegally search and seize my property.

Sarah at no time (she got in my face MY NAME IS SARAH she sneered) actually accused me of committing a crime or said she witnessed misconduct.

The issue is she hates my bag and now claims she banned the bag, and as I won't give up my rights I can no longer shop there.

I am notifying a local news station about this latest development. She did not call the police although she threatened to. The police would not have had anything to do if she had.

ILLEGAL SEARCH AND SEIZURE OF LARGE BAGS IS NOW POLICY BY LA TIENDA MANAGER SARAH. BE AWARE!!!!!

Stevie M.

The only good thing about this grocery store anymore is the deli. The cashiers barely speak to you or make eye contact and they’re rude if you ask for help at the self check out, the produce is usually over ripe and half wilted, and today, I had to hunt for sausage on the shelf that wasn’t past the expiration date. I think I’ll be taking my business to Albertsons from now on.

Rochelle B.

Today the people working the deli were rude and I mean downright ignoring me side eye watching me while I was standing there trying to order telling me I could not get a small menudo when there were clearly small containers the one lady who finally was getting my order was glaring at me and talking crap in Spanish
Between all 6 of them it was aweful they made ne feel extremely uncomfortable I won't be going back to that deli until they get some friendlier customer service

Nancy B.

Nice local grocery store. We picked up some chips, cheese, and salsa. The salsa is really good, but be prepared if you get the hot it truly is set your mouth on fire hot. The staff are friendly and helpful

Fastfordstang

Clean and Great place to shop what Walmart didn't have La Tienda had it will start shopping at La Tienda A+A+

Leslie K.

Very lovely employees, always so helpful with a smile to greet everyone. Never had one bad experience here. Also, hands down the best cakes in town!

Rebekah F.

I will pay more at Albertsons...Just to have Good Friendly Customer Service

Chritina D.

I enjoy stopping here , This prices are very reasonable