La Sorpresa Supermarket - Union City, New Jersey

La Sorpresa Supermarket: A Comprehensive Overview

For individuals seeking a reliable and welcoming grocery shopping experience, La Sorpresa Supermarket presents itself as a commendable choice. Located at 1319 Summit Ave, Union City, NJ 07087, United States, this supermarket offers a variety of essential goods and services, underpinned by a commitment to customer satisfaction. With a phone number readily available at 2018644150, prospective customers can easily connect with the store for inquiries or orders. The supermarket’s website, while currently unavailable, doesn’t detract from its operational success and positive reputation.

Specialties and Offerings

La Sorpresa Supermarket primarily operates as a Grocery store and Supermarket, catering to a broad range of household needs. It distinguishes itself through a focus on providing fresh produce, suggesting a dedication to quality and sourcing. The store’s layout and operational procedures seem designed for a Quick visit, minimizing customer wait times and maximizing efficiency. Furthermore, the supermarket embraces modern payment methods, including Credit cards, Debit cards, and NFC mobile payments, ensuring convenience for all shoppers. The inclusion of SNAP/EBT acceptance highlights their commitment to serving the community and promoting accessibility to essential resources.

Key Features and Amenities

• Delivery Services: La Sorpresa Supermarket offers Delivery options, potentially including Same-day delivery, providing a valuable service for customers with busy schedules or limited mobility.
• Accessibility: The store demonstrates a commitment to inclusivity with a Wheelchair-accessible entrance, facilitating access for patrons with mobility challenges.
• Customer Service: Initial customer feedback suggests a strong emphasis on Great customer service. Numerous reviews indicate a friendly and helpful staff, consistently described as kind, sweet, respectful, helpful, and understanding. The practice of greeting customers with a simple “Good morning” underscores a genuine desire to create a positive and welcoming atmosphere.
• Produce Quality: The Great produce offered is a recurring theme in customer testimonials, implying a dedication to freshness and quality ingredients.

Customer Feedback and Reputation

La Sorpresa Supermarket currently boasts 120 reviews on Google My Business, reflecting considerable customer engagement and activity. The Average opinion: 3.9/5 indicates a generally positive perception of the store’s offerings and service. While some minor areas for improvement may exist, the overwhelming sentiment expressed in the reviews points to a strong foundation of customer satisfaction. The repeated emphasis on the staff’s demeanor – described as “very kind” and “extremely helpful” – paints a picture of a business that genuinely values its patrons. The suggestion of a hypothetical 20-star rating by one reviewer highlights the exceptional level of appreciation felt by some customers. The store’s cleanliness is also consistently praised, contributing to a pleasant and inviting shopping environment.

Location and Contact Information

The supermarket’s Address: 1319 Summit Ave, Union City, NJ 07087, United States provides a precise location for easy navigation. The readily available Phone: 2018644150 allows for direct communication regarding inquiries, orders, and delivery arrangements. The lack of a dedicated website doesn’t hinder accessibility; instead, information is readily accessible through phone calls and online review platforms.

In conclusion, La Sorpresa Supermarket appears to be a well-regarded establishment within the Union City community. Its combination of convenient location, competitive offerings, and a strong emphasis on customer service creates a compelling proposition for shoppers seeking a reliable and pleasant grocery shopping experience. The commitment to accessibility and modern payment methods further enhances its appeal, solidifying its position as a valued local resource.

👍 Reviews of La Sorpresa Supermarket

Maritza R.

5/5

The food is good and also they say good morning to you.

Maria T.

5/5

Great costumer service very clean they are all very kind sweet respectful, helpful and understanding. I would give them 20 stars I really recommend this super Market
From mi Niña

Emanuele B.

1/5

This place is very very dirty, it seems that none cleans because the floor is black full of stains. When you enter it smells bad very bad like rotten meat. And not only it's dirty but also expansive. They sell very expensive for products that you can only use to throw in the trash. I can't understand how people can buy there and say it's a good place. In my opinion that place should close for dirt.

Sally S.

1/5

The service is extremely rude and disrespectful. The girl who works there treats customers like dirt. Plus the store smells bad....like sour meat. The prices are double what you would pay at ShopRite. The people who work there look dirty. I will never shop here again.....to sum it all up.....Dirty place, dirty people.

nevaehh

1/5

This place is really disgusting. The cashier is rude as hell to people, and charges twice for the same item. I bought milk from their store and I opened it once i got home, it was rotten.

Miss C.

5/5

Idk about all these 1 star reviews. I’m always greeted with kindness and efficient service. If you want supermarket standards, go to a supermarket. This corner store definitely comes in clutch in a jiff.

Lemuel

2/5

A lot of the items are overpriced, and it's really annoying to hear the guy at the register (I'm assuming he's a manager or owner) talk obnoxiously loud about politics all the time. Nobody gives a damn about your love for Trump or the Republican party. Seriously, keep it to yourself!

Thanisha A.

1/5

This place wont get a dime out of me. The meat department guy wants you to buy what he wants, as if he’s paying for it. Im not sure if covid got to some peoples brains but customer service has been thrown out the window in many places especially this one.