Jacksew - Clearwater, Florida

raye G.

JackSew is the best place to purchase and have your commercial machine serviced.
Chuck has gone above and beyond to help me get my machine in perfect working condition. Unfortunately I did not purchase the machine from JackSew. My mistake. But the service provided by Chuck and Moe has been beyond exceptional. There are not enough words to express my gratitude to both of these fine gentleman. My machine is in perfect working order and I will be relying on Chuck and Moe to help me keep it so.

Marty G.

My CONSEW 206RB-5 commercial sewing machine was not working. I took it to Jacksew in Clearwater, FL. Four days later, I got it back and it works like a brand new machine! It has never worked this well, not even when it was brand new. They found internal shaft had gotten bent, they straightened it. The bill was very reasonable. I highly recommend Jacksew if you are looking for a commercial grade sewing machine, or need one repaired. They are the best!

Chaz D.

My wife and I were trying to find unusual and somewhat obscure replacement parts for her hemmer, and I went to the Jacksew office here in Clearwater. The reception I received when I got to the office was warm and unbelievably accommodating. Chuck Barunda was wonderfully friendly and said he would do his best to find the needed parts. I left my name and number and before I had driven no more than 10 minutes away, he called to tell me he had located the parts and before I knew it , the parts had been ordered, and they were shipped later that very day.
Chuck Barunda has my highest regard as a representative of Jacksaw and their above and beyond service to their customers.
Thank you so much Chuck! You made a friend!

Karen P.

Yesterday, went to pickup my industrial sewing machine. Originally opted and paid for shipping and full assembly. However, since it was almost 2 weeks since the online order had been placed for a machine that was showing in stock at the time of order, I wondered why it was taking so long to show the status as shipped. So called to see if had been shipped yet, it had not, so asked if I could pickup the machine fully assembled (which I paid $200 for them to assemble, even if they were going to ship, at least that’s what I believed the extra $200 option for full assembly meant when choosing that option when ordering online. Apparently, they will ignore that you paid extra for assembly and ship it where you still have to assemble/mount the machine). Time is money for me since I have a sewing business, so I opted to drive the 8+ hours round trip to pick it up.

I would have normally ordered from Sunny Sewing Machines out of Dallas, I have had nothing but top notch customer service from them, but due to the tariff situation, not able to order at that time the machine that I needed. A side note, if you order from Sunny Sewing Machines, they will ship the machine fully assembled and ready to sew as soon as you unpack it and remove from the shopping pallet at no extra charge! Plus, you will get plenty of additional machine oil, several bobbins, a lamp, screwdrivers, manual and needles to get you started. Chuck at Jacksew gave me about a pint of oil, one bobbin, a couple of screwdrivers, a lamp and said that the lamp (I paid for the lamp with my order) and oil normally do not come with the machine purchase and if I wanted needles, could purchase them, luckily, I have needles that fit that machine since they fit my other industrials as well.

This company had good reviews and is in my state of Florida, so I took a chance.

Well, I am not happy that I only received $80 in shipping refund which is what I paid for gas, not the $150 for lift gate shipping service that I initially paid for shipping. Correct me if I am wrong, but isn’t it illegal to keep shipping fees paid if the machine that you ordered did not get shipped? Not to mention time, driving and the 400 miles put on my truck and trailer (I accepted of course that I would not get reimbursed for time and miles, but I just felt a need to mention those things). I left the shop having a feeling that I was going to be lucky to get any shipping refund. This is not the best business practice in my opinion.

I will deal with Jacksew for needed service only which is the least that they should do if they are as reputable as they seem to be online. I have a feeling that they will nickel and dime me at every chance they will get based on my experience thus far with them.

This is what I ordered and what I was charged:

JUKI DU-1181N Single Needle
Walking Foot Industrial Sewing Machine with Table and Servo Motor
DU1181N
Brand: Juki
Complete Unit or Machine Head Only:
Complete Unit, Customize the Machine:
Yes, please show me more options!, Stand Type: T-Stand with Casters (+$50), Ser-vo-Motor Type: Brushless 1000W 1 ¼HP (+$75), Add Synchronizer for Needle Position Control: Yes, please. (+$35), Add Speed Reducer: Yes, please. (+$135), Add LED Light: Yes, please. (+$25), Want us to Assemble the Machine for you? Yes, please assemble it for me. (+$200), Delivery Address Type: Residential with Lift-gate Delivery (+$150)
$2,434.00
Qty: 1
$2,434.00

Rachel I.

I purchased my first industrial cylinder arm sewing machine from Jacksew. I have been sewing on a domestic sewing machine for years but wanted to start doing handbags out of thicker materials.

Chuck was amazing at helping me pick the right machine and when I was struggling to figure everything out, he sent 2 guys to come and look at the machine and help me figure out the right settings for what I’m sewing. They also figured out what foot I actually needed and they were able to help me find the right binding attachment for my projects.
I can’t say enough great things about the company and their help for my sewing needs!

Leslie S.

Jacksew saved the day! I needed Juki quilt machine parts. No other supplier nationwide could come through with the parts, and not even the promise for right parts but for Jacksew. Chuck at Jacksew came through with the right parts in short order at a fair price. I'm glad I found Jacksew. If you own a Juki, you need to know Chuck at Jacksew.

Veronica A.

Thank you Moe for your time and tutoring. I felt like I was your only obligation when we were working. You've given me the resources to learn more and not be so intimidated by my Consew. Blessings

Quinetta F.

Chuck from Jacksew was awesome in my journey of my new sewing machine. He was very prompt in responding about tracking, assembly, and technical issues. He provided multiple videos with step by step assistance with his technician. Even during the holidays he responded within a couple of days via email. I greatly appreciate their assistance. Thanks.