Golf Galaxy - Davenport, Iowa

Introduction

Nestled in the heart of Davenport, Iowa, at the Davenport Commons, Golf Galaxy is a premier destination for golf enthusiasts and casual shoppers alike. This expansive store offers a comprehensive range of golf-related products and services, making it a one-stop shop for all your golfing needs. With a commitment to exceptional customer service and a passion for the game, Golf Galaxy strives to provide an unparalleled shopping experience.

Main Services

• Retail Store: Golf Galaxy offers an extensive selection of golf equipment, clothing, and accessories from the industry's leading brands. Their well-stocked inventory caters to both men and women, ensuring that every golfer can find the perfect gear to elevate their game.
• Golf Club Fitting: The store's state-of-the-art fitting technology helps golfers find the perfect clubs tailored to their swing, lie angle, and personal preferences. Their expert staff works closely with customers to optimize their equipment for improved performance on the course.
• Golf Lessons: Golf Galaxy is home to certified PGA professionals who provide personalized golf lessons for players of all skill levels. From beginners looking to learn the fundamentals to seasoned players seeking to refine their techniques, these lessons are designed to help golfers reach their full potential.
• Golf Club Repair: The store's repair services ensure that your golf clubs remain in optimal condition throughout their lifespan. Their skilled technicians can perform various repairs, including re-gripping, re-shafting, and loft and lie adjustments, to keep your clubs in peak playing condition.
• Wedge and Ball Marker Stamping: For just $15, Golf Galaxy offers a unique service that allows you to customize your wedges and ball markers with personalized stamps or paint fills. This service is available for both new and current wedges and ball markers, adding a personal touch to your golf equipment.
• Custom Club Building: Golf Galaxy's custom club building service enables golfers to create truly unique clubs that cater to their specific swing characteristics and personal style. By working closely with customers, their expert staff can design and build clubs that are tailored to each individual's needs.

Location and Access

Golf Galaxy is conveniently located at Davenport Commons, with the address of 5511 Elmore Avenue, Davenport, IA 52807, United States. The store's prime location in the heart of the city makes it easily accessible for residents and visitors alike. Several major roads, including I-80 and I-380, are nearby, ensuring quick and convenient access to the store.

Public Transportation: Golf Galaxy is serviced by several public transportation options, including the Quad Cities mass transit system. The nearest bus stop is just a short walk from the store, making it easy for customers to reach the store without a car.

Parking: The store offers ample parking for customers, with a wheelchair-accessible car park available for those with mobility impairments. The parking lot is well-lit and well-maintained, ensuring a safe and convenient shopping experience for all customers.

Featured Characteristics

• In-Store Pickup: Golf Galaxy offers kerbside pickup and in-store pick-up options for added convenience. Customers can shop online and pick up their purchases at the store, ensuring a seamless and hassle-free shopping experience.
• On-Site Services: The store's on-site services include a golf simulator, which allows customers to test out new clubs and practice their swings in a controlled environment. Additionally, the store hosts various golf-related events and clinics throughout the year, providing customers with opportunities to learn and engage with the sport.
• Wheelchair Accessibility: Golf Galaxy is committed to providing a welcoming and accessible shopping environment for all customers. The store features a wheelchair-accessible entrance and wheelchair-accessible restrooms to accommodate customers with mobility impairments.
• Quick Visit: For customers with limited time, Golf Galaxy offers a quick visit option. Their knowledgeable staff can assist customers in finding the products they need quickly and efficiently, ensuring a speedy shopping experience.
• Payment Options: The store accepts a wide range of payment options, including cheques, credit cards, debit cards, and NFC mobile payments. This ensures that customers can choose the payment method that best suits their needs and preferences.

Practical Information

• Hours of Operation: The store's hours of operation vary by day, so it is recommended that customers check the website or contact the store directly for the most up-to-date information. Typically, the store is open from 10:00 AM to 8:00 PM from Monday to Saturday and from 11:00 AM to 6:00 PM on Sundays.
• Phone Number: Customers can reach the store by phone at 563-355-7042.
• Website: For more information about the store's products, services, and promotions, customers can visit the website at stores.golfgalaxy.com.
• Gift Cards: Golf Galaxy offers gift cards that can be purchased online or in-store. These gift cards can be used to purchase products and services at any Golf Galaxy location throughout the United States.
• Deals and Promotions: The store frequently offers deals and promotions on various products and services. Customers can stay up-to-date on these promotions by visiting the website or signing up for the store's email newsletter.

Positive Aspects from Reviews

Golf Galaxy has received an average rating of 4.1/5 from 30 reviews on Google My Business, indicating a high level of customer satisfaction. Some of the positive aspects mentioned in the reviews include:

• Knowledgeable Staff: Many customers praise the store's staff for their expertise and willingness to help. They appreciate the staff's ability to provide tailored recommendations and assist them in finding the perfect products for their needs.
• Wide Selection of Products: Customers commend the store's extensive inventory, noting that they are able to find a wide variety of golf equipment, clothing, and accessories from various brands.
• Excellent Customer Service: Several customers highlight the store's exceptional customer service, mentioning that the staff is friendly, attentive, and always willing to go the extra mile to ensure their satisfaction.
• Convenient Location: Customers appreciate the store's convenient location at Davenport Commons, noting that it is easily accessible and offers ample parking.

These positive aspects demonstrate Golf Galaxy's commitment to providing an outstanding shopping experience for all customers. By focusing on exceptional customer service, a wide selection of products, and a knowledgeable staff, the store has established itself as a premier destination for golf enthusiasts in the Davenport area.

👍 Reviews of Golf Galaxy

Amy M.

1/5

Was really looking forward to the grand opening today. Had hoped to get my clubs regripped and to pick up a pair of shoes, balls and a few other items. Unfortunately, the employee working at the service desk was more interested in having a personal conversation than waiting on me. This was even after one of the people he was chatting with acknowledge that I was there and wanting to drop off my clubs. I left and went to US Golf in Moline where I was able to get the items I needed and my clubs regripped while I was there. You can do better Golf Galaxy!

Jake V.

5/5

Staff is helpful, knowledgeable, and not pushy. They're not going to approach you and push you to buy something when you're just browsing.

Last weekend I went in shopping for a new driver and was fitted for the one that was most appropriate for my game. During the process I hit close to every model they had in store. Never once was I pushed to hurry up or hit fewer shots. Once I was satisfied (tired) with the number of shots hit, I made my driver selection. Even picked up a new wedge and hybrid that day too.

Becky, Josh, and Jacob were great to work with!

Robin H.

5/5

I just wanted to let you know how wonderful Bill at the Davenport Golf Galaxy Store is! This past weekend my son’s high school golf team used the simulators to practice for their sectional golf match on Monday. My son accidentally left his golf pullover at the store. He realized this after he had played his sectional match and we were driving back home In Illinois. I called the Davenport store and spoke with Bill. Bill said he had found the pullover. I asked him if I gave him my credit card info if he could ship it to me. He said that was not necessary and shipped it to me anyway via UPS. We received the pullover today. That was the kindest gesture and great customer service! Kudos to Bill!

Ceg L.

1/5

DONT BUY FROM GOLF GALAXY. CUSTOMER SERVICE IS POOR AND THE STORE IS OVERPRICED CONSIDERING HOW YOU GET TREATED AFTER SPENDING MONEY THERE.

Terrible customer service! Spent $1,000+ on golf clubs and was told the clubs would be in within 3 to 4 weeks. At 5 weeks i had to call golf galaxy to ask about the clubs because my tracking number didnt work. They told me the clubs were on back order and were going to be another 6-8 weeks from coming in unless golf galaxy had them shipped as is and installed the grips i wanted in house which would make the process faster. Another 2 weeks have gone by since they told me they could make it go faster and they never called me to tell me that they havent received the clubs yet because they havent been shipped. I had to call them twice to get updated and finally at the end of a 20 minute conversation the second time they said they would contact the manufacturer to see about the items. THIS SHOULD HAVE BEEN THE FIRST THING THEY DID WITHOUT ME HAVING TO CALL! THATS WHAT CUSTOMER SERVICE IS, PROVIDING SERVICE TO CUSTOMERS!

Absolutely terrible customer service and overpriced in the fact that theyll take your money then not care about updating you and leave you in the dark. I would not recommend ordering clubs from them or buying anything golf wise from them and just order the items yourself. Dont help them if they arent going to help you. Being that they are a chain store im sure they wont give me any money back or any compensation for them being bad at their CUSTOMER SERVICE JOB.

DONT BUY FROM GOLF GALAXY AND SAVE YOURSELF THE HASSLE OF BEING TREATED POORLY AND OVER SPENDING.

Joey M.

5/5

My face cracked in my 3 wood in June it’s currently end of November. Ryan has been a rock star. He has stayed on the manufacturer to get the head back. He was able to find out it was lost by the manufacturer. I’m very grateful that he has stayed on top of them.

Bryce L.

1/5

I ordered golf clubs February 27th. They told me they would give me a call next week and tell me when they would come in. The salesman never gave me a call. I had to call them to get an update and everytime it was always something different on why they still have not came in. I am still without the clubs now

REGGIE W.

1/5

This was my third try to get help to buy shoes. Their customer support is the worst. Good luck to anyone who dares to come through their doors.

D

5/5

Nate and Ryan
Well here are two Professionals in the Galaxy of Golf Whom went well above and beyond my expectations! A wealth of knowledge in the golf world from T-Box to the cup!! Definitely a hole in one type of service!!!
Thank you!!!