Gila Outdoor - Thatcher, Arizona

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About Gila Outdoor

Location: Situated at 3660 W Main St, Thatcher, AZ 85552, United States, Gila Outdoor stands out as a comprehensive outdoor sporting goods hub. With a phone number readily available at 928-348-0710, customers can easily reach out for inquiries or assistance. The store's web presence is strong, offering an online shopping experience via gilavalleyoutdoor.com, which complements its physical location perfectly.
Specialties: Gila Outdoor specializes in a wide range of outdoor equipment, catering to both hobbyists and serious enthusiasts. Their offerings include a robust selection of Archery gear, camping supplies, hunting equipment, and various other sporting goods. This diverse inventory ensures that visitors can find everything needed for their outdoor adventures under one roof.
Other Points of Interest: The store prides itself on being a small business, emphasizing personalized service and community involvement. Convenience is key, with options like in-store pick-up, delivery, and even same-day delivery for urgent needs. For those with mobility concerns, Wheelchair-accessible car park and entrance ensure everyone can enjoy their shopping experience.
Payment Options: Gila Outdoor accepts major forms of payment including Credit cards and Debit cards, making transactions smooth and secure.
Customer Feedback: With 81 reviews on Google My Business, Gila Outdoor has garnered a solid reputation. The average opinion is a commendable 4.2/5, indicating high customer satisfaction. This positive feedback suggests that the store excels in providing quality products and excellent customer service.
Summary: Gila Outdoor offers a one-stop shop for outdoor enthusiasts in Thatcher, Arizona, with a broad range of products, convenient services, and a welcoming environment. The business's commitment to customer satisfaction, as reflected in its high ratings, makes it a standout choice for all outdoor gear needs.
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👍 Reviews of Gila Outdoor

Rosendo F.

1/5

It's a good place to buy a side-by-side, but they don't have a good selection of broadheads or accessories for the bowhunter, you should go to sportsman in Tucson, plus there's no customer service, waiting to pay, no one around ,go to Tucson. Don't spend money here

Ricardo O.

2/5

I find it funny when people talk about (shopping local). They say it helps the local economy which I can agree with, but at what price? I’m okay with paying a little extra but when you do that you should be able to expect a better quality of service as well. We purchased a bow bundle for my nephew as his Christmas present. The sales rep was very eager to sell and said to bring it in after Christmas and he would help us set it all up. So we did but when we went back he wasn’t very eager to help us out after he already sold us the product. I understand your busy but a little bit of courtesy goes a long way. He made us feel like we were a burden when asking him for help. I hope he sees this and thinks about how he should treat customers in the future. Needless to say we won’t be shopping there any more.

john N.

1/5

Ammo is way overpriced, seems like they just wanted to make a sale when I confronted them about it

Jason J.

1/5

I had my wife call and ask about a unit specific map. The guy said they should have them but wouldn't go check and told her she'd have to drive down herself to see if it was there. My wife makes the drive and sure enough they don't have them. It would have taken him less than 30 seconds to check and would have saved my wife an hour of her time. Terrible customer service. This last spring I tried ordering something from them since they are a Mathews dealer, I filled out a paper left my contact info and sure enough never got a call saying my item had arrived. I want to be able to shop local but with the service I've had I won't be back anytime soon.

James G.

2/5

It just seems that every time I go in there, and mind you when I am in there there are little to no customers, the service gets worse and worse, the older gentleman behind the main counter usually sits at the computer oblivious to the fact someone is there unless you walk directly past the counter he sits at. He is not very enthusiastic about helping too much especially with archery products. And never has anything truly helpful to say. However I have been in there prior to this and have never had to wait or go find someone to help me more than 3-5 minutes. There is a few individuals however prior to this last visit, that were extremely helpful and knowledgeable, one, a Polaris sales man, Fred, is always helpful and a younger gentleman that is likewise very knowledgeable and helpful with any questions I have and as well as the younger ladies I've had great experiences with. Im still a patron, however because over all, it has always been great experiences. For rifles and ammunition and optics I continue to go there.

Tanner J.

5/5

I am a novice when it comes to archery, I went in this store not knowing what to expect, I was greeted by a friendly employee, told them i was interested in starting to get into Archery and they showed me all the ins and outs of everything i needed to know they didn't try and sell me stuff i didn't need and even had an indoor range to try out some Bows! I would recommend this business to anyone, novice or expert. Thanks guys!

Zac B.

4/5

Great customer service, friendly atmosphere. A little bit of everything (not a lot of everything though). Pretty good archery selection

Carlos M.

5/5

Tye did a great job helping me out with getting a bow! He helped set it all up and tune it in. I will definitely be returning for future purchases