Gerber Collision & Glass - Farmington, Arkansas

Free W.

This company is very easy to get a hold of and they are very flexible and easy to work with on getting a schedule for your car. The gentleman that did my inspection and reporting was very knowledgeable very polite and answered all of my questions.
There’s plenty of parking, very nice area to wait. The whole experience was positive.

Shannon K.

After a deer hit my vehicle, we took it to Gerber Collision & Glass for repair, and they returned my vehicle in excellent condition with everything now working perfectly. Cody managed our repair and was very professional and friendly throughout the entire process. He provided us with weekly updates as my vehicle progressed through the repair process. We really appreciated that extra level of care to keep us informed. And I was shocked at how clean my vehicle was upon return. It was so clean that my garage smelled nice for several days after having it parked in there. The interior and exterior were thoroughly cleaned, almost as though it was detailed, and I was extremely thrilled about that. The level of care and professionalism in which everything was handled was some of the best we have ever received. Thank you so much! I would absolutely recommend Gerber to anyone who needs major repairs on a vehicle.

Amanda H.

Cody was awesome at keeping me up to date on the progress of my car's repair. They had it done very quickly and gave it back to me detailed!!! Thanks so much, Gerber!

Linda B.

I recently had the pleasure of working with Gerber Collision and Glass. I couldn't be more satisfied with the experience! From start to finish, everything was seamless, thanks to Cody, who assisted me throughout the entire process.

Cody was incredibly knowledgeable and attentive to my cars needs. The store was clean, and the staff was very friendly. He provided updates along the way. The installation team was also professional and efficient, completing the job quickly and with high-quality craftsmanship.

The end result exceeded my expectations! The glass looks absolutely stunning and as if we rolled right off the factory line. If you’re looking for a company that values customer satisfaction and delivers top-notch products, I highly recommend this team. Be sure to ask for Cody—he’ll take excellent care of you!

Kisha B.

I can't say enough good things about them! They were fast and very thorough with my car! Cody kept me updated all throughout the process.

Cindy P.

They got my car finished way before the estimated date. Cody was awesome!! Communicated every step of the way. Highly recommend!!!

Faith H.

Cody at Gerber Collision offered superb customer service for me and my car. I would highly recommend this place. Thank you again, Cody

Luke H.

I was rear-ended in May 2018 and did not get my car back until after almost two months, and even then it was not fixed like it should have been. During that time, I was told my car was completely fixed and ready to go on three separate occasions. On each occasion I found several issues wrong with my car and was told that the issues would be fixed. The first time I was told my car was ready to go, some of the paint that they had repainted was already coming off, the plastic on the inside of my tailgate came loose like it was about to fall completely off, and there were scratches on my back windshield wiper. There was even a spot on the roof of my car (that was not damaged in the accident) were it looked like someone had scratched it and then dropped some paint on top of it. I also informed them that one side of my taillights (including one license plate light) was brighter than the other side. I was told that they would fix these issues. The second time I was told that it was ready, I came and found loose pieces of plastic in the back of my car that had not been put back in place properly, a missing piece of plastic that goes in the back of my car, the inside of my car was very dusty and dirty, and the antenna on the roof of my car had scratches and sticky residue on it. Again, I received no apology for these issues, I was just reassured that they would be addressed. The third time I came to pick up my car after being told that all the issues were corrected, I found a small spot that did not get painted at all and there were several pieces of "trash" underneath the paint that caused little bubbles in the paint. I was told that they could easily fix these problems and they told me to come back in the morning. When I came back, they had painted the spot that did not have any paint, but the bubbles from the trash in the paint were all still there. I went inside and asked why they couldn't get them out and they said, "We strive for perfection, but sometimes you just can't get there." By this time I had been out of my car for almost two months and I was tired of dealing with the constant resurgence of issues. I decided to just take my car and drive it because most of the issues had been resolved. However, I still have bubbles in my paint and one side of the taillights on my car are dimmer than the other side, which is not at all aesthetically pleasing. I was not surprised to find one license plate light dangling from its wires when I walked to my car in the parking lot just yesterday. Completely unacceptable. Overall this has been by far the worst experience that I have had at any repair shop. It blows my mind that they tried to give me my car back three different times when all three times there were multiple things wrong with my car.