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Ferguson Home - Winter Haven, Florida

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 3490 Recker Hwy, Winter Haven, FL 33880.
Phone: 38371940.
Website: fergusonhome.com
Specialties: Bathroom supply store, Appliance store, Kitchen supply store, Lighting store.
Other points of interest: In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Service guarantee, Appointment required, Quick visit, Credit cards, Credit cards.
Opinions: This company has 84 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Ferguson Home

Ferguson Home 3490 Recker Hwy, Winter Haven, FL 33880

☎️38371940

⏰ Open Hours of Ferguson Home

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Okay, here’s a comprehensive overview of Ferguson Home, designed to be helpful and informative, presented in a formal and approachable style:

Ferguson Home, located at 3490 Recker Hwy, Winter Haven, FL 33880, is a premier home improvement and appliance supplier dedicated to providing a comprehensive selection and exceptional service. With a phone number of 38371940 and a user-friendly website – fergusonhome.com – this establishment caters to a wide range of renovation and construction needs.

Specializations and Product Range

Ferguson Home distinguishes itself through its diverse offerings. They operate as a specialized Bathroom supply store, providing everything from fixtures and fittings to luxurious tubs and showers. Furthermore, they are a leading Appliance store, carrying a vast inventory of refrigerators, ovens, washers, dryers, and more. Homeowners undertaking a kitchen remodel will find a comprehensive Kitchen supply store, offering countertops, cabinets, sinks, and all the necessary accessories. Finally, they are a dedicated Lighting store, boasting a selection of stylish and functional lighting solutions for every room in the house.

Key Features and Services

What truly sets Ferguson Home apart is their commitment to customer satisfaction. They offer a variety of convenient services including In-store shopping, allowing customers to browse and select items at their leisure. Onsite services are available to assist with design and planning, ensuring a seamless renovation process. For those seeking ultimate convenience, Delivery and Same-day delivery options are available. Accessibility is also a priority, with a Wheelchair accessible entrance and Wheelchair accessible parking lot. A Service guarantee provides peace of mind, and appointments are required to ensure personalized attention. They accept a variety of Credit cards, making transactions easy and straightforward.

Customer Feedback and Reputation

Ferguson Home enjoys a strong reputation within the Winter Haven community, as evidenced by the 84 reviews on Google My Business. The average customer rating is a commendable 4.5/5, reflecting a consistently positive experience. The comments suggest a team that is highly responsive and willing to go the extra mile – as one customer noted, they even stayed late to facilitate a quick pickup. The sheer volume and positive nature of the reviews point to a business that prioritizes customer needs and provides quality products.

Quick visits are possible, allowing for efficient consultations. It's clear that Ferguson Home cultivates a helpful and approachable atmosphere.

👍 Reviews of Ferguson Home

Ferguson Home - Winter Haven, Florida
Shawn N.
5/5

Helped us out with a water heater warranty. Very easy and great communication. They stayed late after closing so we were able to come pick it up as soon as possible!

Ferguson Home - Winter Haven, Florida
Nancy A.
5/5

Wow! This place has so many beautiful fixtures, appliances, etc. for kitchens and bathrooms. It's very inspiring. My creative juices were boiling over!

Ferguson Home - Winter Haven, Florida
A J.
5/5

Great selections. Various trim options available. It's good to look & feel. Also Destiny has been super helpful. She goes above and beyond to make sure you get the right stuff the 1st time. I love this place. Also doing very well with social distancing, gloves, mask and hand sanitizer. Showroom open by appointment.

Ferguson Home - Winter Haven, Florida
Reyna R.
1/5

I bought 14k worth of bath fixtures here once,, apart of feeling left out at first, ( no one talked or approached me due to me not looking fancy enough I guess) well ended up buying 14k cash on appliances and still had a horrible CS, supplies had to be ordered and some of them took 6 months to get here,,, this time I walked in there and the same horrible CS ...

Ferguson Home - Winter Haven, Florida
Valerie D.
2/5

I called to seek help for a part for my air conditioning. I asked an employee in the parking lot if he'd come take a look at the broken ac part that I had in the back of the car. It's heavy and I'm disabled and couldn't carry it into the store. He said he'd be right back to help, but he never returned. It was a very hot day and after he didn't return for 15 minutes, I called into the store. I was put on hold for 8 minutes while someone tried to track the guy down. To make matters worse, I got hung up on. So I called back and explained my situation. I was "assured" they would help me right away.... But after 12 minutes on hold that time, I hung up and called back. The woman assured me she'd help me bc she felt badly that I had waited so long with no help. Meanwhile, my special-needs children in the middle seat were screaming bc they were so hot and aggravated. So, I called once again and asked for a manager. A man came out right away and told me they couldn't help me bc they didn't sell that piece that we needed. So, ultimately I spent almost an hour in the parking lot only to find out they couldn't help me. I'm disappointed, overall. I'm not upset they didn't have the part. That's not their fault. But the lack of communication and attention to my needs really turned me off to this business. It's sad too, bc each person I spoke with was nice and courteous. But somewhere along the lines, there was a breakdown of communication or a willingness to help us.

Ferguson Home - Winter Haven, Florida
Mike M.
1/5

A couple of weeks ago my wife and I came to this store for their plumbing expertise and specific parts for a minor plumbing task to replace 2 bathroom shower escutcheons that were rusted. We brought the fittings we needed with us to show them. The employee, Abimael, informed us he had never seen the part we were looking for and didn't know where we could get it. He sold us a different longer part that required the pipe to be cut. Even after we cut the pipe, the part stuck out too far to be covered with the new escutcheon. It turns out the part we were looking for is called a Shower WallNut, which we later found on their website (Part #S61602C, Item #1204127). However, since we cut the pipe, we can no longer use the Shower WallNut, nor can we use the part he sold us. We had to call a plumber. With the correct parts, we could have replaced the fittings for less than $20. The plumbers price for the repairs needed (walls have to be cut open) for both showers is $1,400. How disappointing and costly for us.

Ferguson Home - Winter Haven, Florida
Jamie B.
5/5

Rachel really helped me through it make a decision on what bathtub was right for me. She took me through several options and we pinpointed what was my must haves in order to make an informed decision. I recommend this place for anybody who needs good customer service in a good price.

Ferguson Home - Winter Haven, Florida
Mignon B.
5/5

My shopping experience was superb from scheduling to payment. Destiny listened to our vision and brought all if the pieces together flawlessly. The selection available made me feel like a kid in a candy factory! All future home fixture purchases will only come through Ferguson!

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