CVS Pharmacy y más - El Centro, California

CVS Pharmacy and More: A Comprehensive Overview

Welcome to CVS Pharmacy, a cornerstone of community healthcare and convenience located at 1745 S Imperial Ave, El Centro, CA 92243. This prominent establishment serves as a vital hub for residents seeking a wide array of pharmaceutical services, health products, and everyday essentials. Situated in the heart of El Centro, this CVS location is easily accessible, offering modern conveniences tailored to meet the diverse needs of its customers. Let's delve into the features, services, and community impact of this particular CVS Pharmacy branch.

Location and Accessibility

The CVS Pharmacy can be found at the address 1745 S Imperial Ave, El Centro, CA 92243, United States. Its strategic location makes it a convenient stop for locals. For direct contact, customers can reach the pharmacy by phone at 7603535130. Alternatively, detailed information and store hours can be accessed via the official website, cvs.com. The physical presence of the store is welcoming, featuring a wheelchair-accessible entrance and a dedicated, wheelchair-accessible car park, ensuring that accessibility is a priority for all patrons, regardless of physical limitations.

Core Services and Specialties

At its core, this CVS Pharmacy specializes in Pharmacy services, providing a comprehensive range of prescription medication dispensing, medication therapy management, and immunizations. The expertise of the pharmacists and pharmacy technicians is crucial in ensuring patient safety and effective healthcare outcomes. Beyond prescriptions, the store typically offers over-the-counter medications for various health conditions, health and wellness products, vitamins, supplements, first-aid supplies, and seasonal items. The availability of Naloxone, a medication used to reverse opioid overdoses, reflects the pharmacy's role in addressing community health concerns related to substance abuse, further solidifying its position as an essential healthcare resource.

Enhanced Customer Experience and Convenience

CVS Pharmacy places a strong emphasis on customer convenience and comfort. The location offers multiple service options, catering to different customer preferences and urgent needs. These include:

• Delivery Services: Customers can opt for prescription delivery directly to their home, saving time and effort, especially for those with mobility issues or busy schedules.
• Drive-Through Services: This feature allows customers to receive prescriptions and certain over-the-counter products without leaving their vehicles, enhancing safety and efficiency during visits.
• In-Store Shopping: For customers who prefer a traditional shopping experience, the full retail section provides a comfortable environment to browse and purchase health and wellness products.

The pharmacy also demonstrates a commitment to inclusivity and diverse customer needs:

• Language Assistance: Services are available in multiple languages, ensuring that non-English speaking customers receive the support they need.
• LGBTQ+ Friendly and Transgender Safe Space: The pharmacy explicitly welcomes and respects the LGBTQ+ community, creating an inclusive environment for all customers.
• Quick Visit: A streamlined checkout process allows for faster transactions, minimizing wait times.
• Modern Payment Options: Supporting various payment methods including credit cards, debit cards, and NFC mobile payments, enhancing the shopping convenience for all customers.

Community Engagement and Customer Feedback

Operating within a close-knit community, this CVS Pharmacy actively contributes to the well-being of its neighbors. Customer feedback, gathered through platforms like Google My Business, highlights the positive experiences patrons have shared. With 60 reviews on Google My Business, the average rating stands at 3.7 out of 5. These reviews often praise the friendly and professional staff, who are noted for their compassion and patience. Customers frequently commend the efficiency of the pharmacy team, particularly the managers, who are recognized for their dedication and willingness to go the extra mile. For instance, one review mentions how the manager "went out of his way to fill [their] prescription, saving [their] hours out of [their] day and 50 miles of driving." This kind of feedback underscores the pharmacy's commitment to personalized service and customer satisfaction, reinforcing its reputation as a reliable and caring community pharmacy.

Practical Information for Customers

For individuals seeking information about this CVS Pharmacy, the following practical details are essential:

Hours of Operation: While specific hours can vary, it is recommended to check the official website or contact the pharmacy directly (7603535130) to confirm operating times, especially if planning to use services like the drive-through or delivery, which may have specific hours. They offer quick checkout options for a hassle-free experience.

Payment Methods: Customers should be prepared to use accepted payment methods, including credit cards, debit cards, and NFC mobile payments, as mentioned in the services section.

What to Expect: Depending on the time of visit, customers may encounter varying wait times. Utilizing the drive-through or scheduling deliveries can help minimize waiting periods. The staff is known for being helpful and accommodating, addressing customer inquiries and concerns effectively.

The Role of the CVS Pharmacy in El Centro

This CVS Pharmacy stands as a testament to the evolving role of pharmacies in modern communities. It is more than just a place to fill prescriptions; it serves as a vital healthcare resource and a community service point. From providing essential medicines and health products to offering convenient services like delivery and drive-through, this location adapts to the changing needs of its customers. The emphasis on accessibility, inclusivity, and community support positions it as an integral part of the El Centro landscape, contributing positively to the health and well-being of its residents.

👍 Reviews of CVS Pharmacy y más

JIM C.

5/5

An excellent pharmacy with highly skilled employees who are compassionate and patient. Offer them a free lunch! The pharmacy manager went out of his way to fill my prescription, saving my hours out of my day and 50 miles of driving. Thank you!

Dianna S.

5/5

I visited this CVS on a Tuesday evening around 7 PM. The store was clean, and I was greeted by two different staff members, which made for a welcoming experience. The pharmacy area was well-stocked and organized. There was only one person ahead of me, so I waited about a minute before being helped. I used the CVS app to pick up my prescription, and the entire process was quick and seamless—my visit took no more than five minutes. Overall, a great experience with friendly service and efficiency!

Margaret J.

5/5

CVS Y MAS pharmacy employees in El Centro CA always have the time to answer any questions regarding my prescription and copay. When my brother’s insurance didn’t cover his heart prescription, CVS pharmacy helped him by providing prescription discounts. The discounts sure helped a lot to lower the cost of his prescription. My brother is not only a customer but one who matters to CVS Pharmacy. Thank you CVS. Your service is excellent and you will always be our number one pharmacy.

At my last visit, as I was waiting (for my sister to pay for her things) a CVS member came up to me and gave me a bag to put my three prescription bags inside. This is one of the gestures that make a difference to us the customers. CVS y MAS please thank your employees for us and let them know that they make a difference to us.

Jesus C.

5/5

I went through the drive-thru and picked up my medication. The wait in line was very reasonable. Approximately 2 minutes.

It was easy and smooth. I recommend their drive-thru service.

Mariana M.

1/5

This has been my pharmacy to go for years but lately the customer service at the pharmacy is so bad. The staff is always so rude, seems like they hate working there. Barbara attended me today, she helped me with absolutely nothing and on top of that she was rude when I was talking to her nicely.

Yuriko M.

5/5

El Centro CVS y Mas .. Great customer service, everyone is very helpful and store is always clean. Pharmacy staff are fast, friendly and very informative. Drive thru or counter always greets me with a smile.

Jose V.

5/5

For faster pick up on medication, use the QR code that the pharmacy sends you in the text you get when your meds are ready for pickup.

Miriam C.

1/5

Drive thru is useless. They still make you come inside for every little thing like updating your insurance information because the app doesn’t let you do it. So after waiting in the drive thru for 15 minutes I have to wait another 20 minutes inside. Waste of time.