Cold Stone Creamery - Dothan, Alabama

Address: 4871 Montgomery Hwy Ste 11, Dothan, AL 36303, United States.
Phone: 3346710041.
Website: coldstonecreamery.com.
Specialties: Ice cream shop, Cake shop, Dessert restaurant, Frozen yogurt shop.
Other points of interest: Kerbside pickup, No-contact delivery, Delivery, In-store pick-up, In-store shopping, On-site services, Takeaway, Dine-in, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Coffee, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free of charge street parking, Free parking lot.
Opinions: This company has 247 reviews on Google My Business.
Average opinion: 4.3/5.

Location of Cold Stone Creamery

3346710041

Cold Stone Creamery is a popular ice cream shop that specializes in providing high-quality and personalized ice cream experiences. Located at Address: 4871 Montgomery Hwy Ste 11, Dothan, AL 36303, United States, this establishment is a must-visit for ice cream lovers in the area.

One of the unique features of Cold Stone Creamery is their signature Creation Unlimited approach. This means that customers can choose from a variety of mix-ins, such as fruits, candies, and nuts, to create their very own custom ice cream flavor. With over a million possible combinations, there is truly something for everyone at Cold Stone Creamery.

In addition to their ice cream, Cold Stone Creamery also offers a range of other delicious treats. Their menu includes options such as cakes, frozen yogurt, and desserts, making it the perfect destination for any sweet tooth. Whether you're looking for a quick pick-me-up or a decadent dessert to share with friends, Cold Stone Creamery has you covered.

The Dothan location of Cold Stone Creamery offers a range of convenient services for customers. These include kerbside pickup, no-contact delivery, delivery, in-store pick-up, in-store shopping, on-site services, takeaway, dine-in, and same-day delivery. They also have wheelchair-accessible car parks and entrances, making it easy for everyone to enjoy their treats.

When it comes to payment, Cold Stone Creamery accepts credit cards, debit cards, and NFC mobile payments. They also offer free parking in the lot, making it easy and convenient to stop by and grab a treat.

According to Google My Business, Cold Stone Creamery has received 247 reviews with an average rating of 4.3/5. This is a testament to the high-quality service and delicious treats that customers have come to expect from Cold Stone Creamery.

Overall, Cold Stone Creamery is a must-visit destination for anyone looking for a personalized and delicious ice cream experience. With a wide range of menu options, convenient services, and a commitment to accessibility, this ice cream shop is sure to please. To learn more about Cold Stone Creamery and to view their full menu, be sure to check out their website at coldstonecreamery.com. Don't hesitate to contact them through their website for any inquiries or to place an order.

Reviews of Cold Stone Creamery

Pete Crews

5/5

The absolute best ice cream & toppings. The flavor and texture is always consistent and you don't have to worry about the ice cream being too warm or icy. It's always just right

Traveling Family

5/5

Very nice service, they were fast, kind, and helpful. Nice options if ice cream and toppings. We will be back.

Yahweh's Daughter

4/5

Oooohh my goodness! Cold stone has some good cake batter ice cream ? ?

Toni Capone

5/5

I like this place and enjoy coming here. I’ve always had a good experience!
Recently I realized I did the math wrong on my tip and set my total higher than my total+tip amount, but they still honored what I wrote down as the tip! It was just a small little thing but I’ve been charged incorrect tips after the fact at other places and it was nice that it didn’t happen here. (:

Carolyn Christmas

5/5

My husband and I had spent the day shopping in Dothan and stopped by for a treat before we headed home. There were several people sitting down enjoying their treats and several people in line. There was only one employee working, a young girl named Morgan. People just kept coming in. The line was back to the door. LET ME TELL YOU….Morgan was fantastic!!! As she worked continuously on customers orders she also greeted everyone who came in the door with a smile! Morgan made everyone feel welcome. She made everyone’s order effortlessly and got us on our way in a timely manner.

The ice cream we had was delicious but the most impressive thing was Morgan!! To keep her cool and a smile on her face while serving all those people by herself, very impressive.

Tammie Briggs

1/5

The attitude of the worker and Manager Morgan was rude and nasty. I travel across this country and usually look for a Cold Stone and I have visited several. However, I have NEVER been to a location with such AWEFUL DISRESPECTFUL service. First, they refused to alow us to sample the ice cream. My son asked for a sample of an new icream he wanted to try and the worker refused to give it to him. So he got the flavor he had gotten before. They charged extra for topics that I did not ask for and she did not tell me that she was charging extra. When I ask for my money back she refused to give me a refund. The manager was VERY racist. When I insisted on a refund she threatened to call the police on me. The staff was extremely unprofessional. I ask for the information to file a complaint and the manager told me that I could complain to her and refused to give me the corporate and told me I cold look it up on line while she was the one whose behavior was rude and unprofessional. I responded to her and told her that Cold Stone is a franchise and I know that franchise protect their brand by allowing complaints to be addressed at the franchise level. She was very condescending, RACIST AND UNPROFESSIONAL. I felt like we were back in the 1950's Jim Crow era where they took black people money while giving them second rate service. On top of that the manager threaten to use the law to beat us into submission for demanding equal service for a product that they charged us double for while the white counterparts in the store were treated with a different level of respect...I regret that didn't look at the reviews on this location because it appears from previous reviews that they have a reputation for being rude and unprofessional. Cold Stone needs to address this location.

Lama Lama

4/5

You can make your own flavored ice cream choosing from many flavored ice cream and a variety of toppings. I like to pick the ice cream and the toppings by myself, because the ones on the menu are too sweet for me.

Angeline Arana

1/5

Ask for a strawberry milk shake and I got milk milk shake. Not good and I tried to call them But it was 9 o'clock and It was close. I call next day. And they simply say that they cannot solve the problem that I should call the day before or go over there. They lost a customer. Sorry for them!!