Castle Store - Hanford, California

Overview of Castle Store

Castle Store, located at Address: 596 S 11th Ave, Hanford, CA 93230, stands out as a convenient stop for locals and travelers alike. With a phone number 95846650, customers can easily reach out for inquiries or assistance. Although the website isn't directly provided, one can likely find more information by visiting the store or checking online business directories.

Key Features and Services

This small business, categorized as a Convenience Store and Gas Station, offers a variety of services designed to cater to the immediate needs of its patrons. Some of its standout features include:

- Delivery Services: For those who prefer the comfort of their homes, Castle Store offers same-day delivery and even accepts SNAP/EBT, making it accessible to a wider audience.
- Accessibility: The store ensures inclusivity with a wheelchair accessible entrance and parking lot, ensuring everyone can shop comfortably.
- Payment Options: Accepting credit cards, debit cards, and even NFC mobile payments, they cater to the preference of their diverse customer base.
- Quick shopping experience: Ideal for a quick visit, ensuring that customers can park, shop, and leave swiftly.

Customer Experience and Recommendations

Customer opinions paint a picture of a store with room for improvement in staff interactions but recognized for its hard-working staff and loyalty among customers.

- Mixed Reviews: The average opinion on Google My Business is a solid 4 out of 5, indicating generally positive experiences. However, some customers have noted a lack of friendliness from the staff, suggesting there's a need for better customer service training.
- Loyalty and Convenience: Many view it as their go-to daily store, highlighting its convenience and the trust customers have in its services. This loyalty speaks volumes about the store's ability to meet its customers' needs efficiently.

What to Expect and How to Use Castle Store

For anyone looking to visit Castle Store, here’s what you should know:

- Plan Your Visit: Given the store's convenience as a gas station and its delivery services, plan your visit around your immediate needs. Whether you're running errands or needing fuel, Castle Store is well-positioned to assist.
- Be Prepared for Payments: Bring your preferred payment method, as they accommodate various forms of payment to ensure a smooth transaction.
- Accessibility Matters: The wheelchair accessible features are a significant plus for those with mobility issues, ensuring the store is welcoming to all.

👍 Reviews of Castle Store

A S.

3/5

Great little thrift store. It just sucks that the staff is so unfriendly. The two people I've come in contact with there during my visits have spoken to me like I'm inconveniencing them by being in their store. After seeing other reviews i see that I'm not the only one. Now I just try to keep communication with them to a minimum.

Mekailah N.

5/5

Very nice, hard workers. Loyal customer.. definitely my daily store to go to..don't plan on changing

Nonya

1/5

If I could give a negative star I would. The prices have gotten so high here that it is almost impossible to find a treasure....which is why a lot of people go to thrift stores or at least why I do. Honestly they price things higher than the antique stores do. Then if you do find something at a good price, the older lady at the counter says that she can't sell it for that price because its a "collectible" and the wrong person priced it in the back-Whatever that means. I've been coming here for years and have spent a lot of money over that time. However, I won't be coming back to shop or give donations until they change their practices and get back to being a thrift store.

Anna G.

2/5

I like this store they got some good stuff. Good deal. But the young lady that works in the front can be really rude. She always has some kinda attitude with people. Witch makes me just not want to shop. Hire better employees or aless train them better

Justin D.

5/5

I have been a customer for about 10 to 15 years, since I used to be a customer at the old Kimball corner store that was owned by old man Richard, until their store was trashed by a taco truck, shut the place down, and turned into a home. Been cashing checks, getting cigarettes, and even some snacks ever since, so if you wanna give hash and his gang some cash, then there's Castle Grill opened up next door if you wanna grab some good food and service. Also no kids allowed when they're not supposed to be buying alcohol/tobacco products under 21, just giving y'all 411, and I'm talking about giving advice.

Michelle's M. U. M.

2/5

They Have a lot of cool things but the pricing is kind of confusing.some of the the items are marked very high but some are on sale its just hard to know which ones are on sale and which ones are not., . the "Healthfood" section is a couple of shelves of Loma Linda Products. Also if you go there you are better off going when the weather is not hot. there was on AC, no ventilation so it was super uncomfortable and as of July 2021 they still require masks regardless of if youve been vaccinated so that will be a hard no for me.

Dalila B.

3/5

Second hand shops are my thing so its hard what im going to say but it has to be said....what i find totally rediculous are brand new prices on free donated items. I thought it was to help out the community and those in need. With some of those pricetags its almost best to buy new. Its not vintage when its old rusted or broken. It would be nice to see second hand shops go back to selling items at decent prices. Especially if it was given to them for free. By the way most second hand shops are non profit organizations so theres no reason for high priced items. Can i hear an AMÉN....

Jess

1/5

Horrible customer service. Those of us who are medically unable to wear a mask are exempt from the state mandate. They refused to let me shop even though I offered to show them a note from my doctor that says I cannot wear a mask (a step I did not have to take). They were very rude and claimed there was no one above the one lady there who was "in charge". This is only one of two establishments in town that refuses service to disabled people that are unable to wear a mask. The lady "in-charge" told me she only reports to the Health Department and God.