Car Store Towing - Winter Garden, Florida

Address: 12811 W Colonial Dr, Winter Garden, FL 34787, United States.
Phone: 4076562624.
Website: carstoretowing.com
Specialties: Transportation service, Auto wrecker, Towing service.
Other points of interest: On-site parking.
Opinions: This company has 203 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Car Store Towing

☎️4076562624

⏰ Open Hours of Car Store Towing

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Okay, here’s a detailed description of Car Store Towing, designed to be helpful and informative, formatted in

👍 Reviews of Car Store Towing

Car Store Towing - Winter Garden, Florida

John B.

1/5

$800 LESS THAN 24 HOURS, I AM BEING ROBBED BY THIS COMPANY. PAPERWORK & VIDEO BELOW.
This company is charging me $800 for less than 24-hours of storage after an accident the night belowand I have paperwork to back it up. This is legitimate robbery and I didn't have a choice where I could take it. The state troopers use this to pick up my car after an accident on the highway and there's a place behind it that they work with that was willing to buy the car for $500 but CAR STORE wants to charge me $800 and every day that I am not able to pay, the total goes up. I was ready to take care of the little it should have been, but definitely can't nor won't. How is this legal?

Carlos

1/5

This towing company is a scam my daughter had an accident Sunday the 2 nd of March 2025 and on Monday the 3 rd I went to pick it up and was charged $600 for one day, they are the true definition of abuse to the community and are going to be reported to the BBB and further Legal Actions ,for price gauging and taking advantage of people in crisis.

Tony S.

1/5

FHP sent Car Store to my house to remove a car that had hit a tree on my property, across from my front yard. In order to do that their truck had to go over the curb, on sidewalk and into my yard to position itself to lower the ramp for the vehicle. I'll skip the details and go to part in which as he tried to exit the yard he got stuck and when he accelerated to try to pull out, he dug himself in, making huge holes in the grass. He did stop after I told him that my house has a septic system and he was potentially damaging the drain field. He had to call another tow truck to pull him out. So, another couple of hours!! After contacting the driver's insurance, I was informed that the responsibility for damages caused by the tow truck would have to be addressed by Car Store 's own insurance company, so they gave me their phone number. I gave Car Store a call and the office told me she knew nothing about the accident or incident with their truck and she asked me to send photos to their email. I had plenty of those and immediately forwarded to her. The next day, I called and was transferred to Garrett, the owner. He initially seemed genuinely concerned! Still, as the conversation developed, he stated that "the other insurance should be responsible since we wouldn't even be there if the driver didn't hit your house"! We agreed he would call the other driver's insurance, so we would discuss this further. He never gave the name of his own insurance company so I could call them myself! I've called the Car Store for the last couple of days and asked for both Garrett and the office manager, neither seems to be there! Left messages and no return calls! I had to see these reviews to understand what's going on.

mason M.

5/5

Great company, talked to them after messing up my car and they immediately sent someone to help. I thought it was gonna be a dhitshiw getting it up n out but Eduardo was great. He knew what he was doing and prevented any further damage. Overall great towing service and I'm glad they're who I called.

Kimberly

1/5

My truck was towed by this horrible company and impounded for 2 days when I called to get price, and they wanted over $500.00 to get it out of impound, and daily rate only $21. Then when I go to get registration out of glovebox I notice my passenger side front window is covered in plastic and my window is crooked and only bout 2 inches were visible. They did absolutely nothing but yell at me, tell they not responsible for the damage, then took their time getting everything done to get my truck. Rude, unhelpful, arrogant and nothing their fault kinda company. DO NOT USE THIS COMPANY!!

Alisa R.

5/5

So a buddy of mine broke down on his motorcycle while we were out riding the other night. I must have called no less that 15 tow companies trying to get someone to come and get his Road King off of the side of 561 in heavy traffic at night and tow it literally 1 mile back to the house. Every single company except for Car Store Towing either said they flat out weren’t available, couldn’t tow a motorcycle or would be 12-15 hours to show up. Car Store was there in 30 minutes or less and the price was fair and reasonable. Saved our weekend!

A B.

1/5

Stole my camper and everything I own after being in an accident during the last hurricane. Said I owed them over $2000 to get it out. Tow truck driver lied and said it took 3 hours when it only took an hour. Wouldn't let me get my dogs food or even my medication or shoes. Could have literally died in the parking lot and they didn't care one bit. Tried to wait it out overnight and they told police I was trespassing and made me come back with a sheriff, then scramble to grab whatever belongings I could in a short amount of time. Lost many valuable personal items, including my grandmother's urn. Absolutely disgusting business. They should be sued and shut down for their arrogant and incompetent practices.

Alexia

1/5

Maria at the front desk very unorganized the manager very rude and disrespectful. He talked to the black and Mexican employees very nasty with file language. And they don’t even consider the fact that ppl coming here are most likely injured from an accident. Horrible experience for a towing company. 1/10