Camping World RV Sales - Swedesboro, New Jersey

Christina H.

A big, thank you to Camping World service manager Jenn Smarrito who always goes above and beyond to make sure my coach runs perfectly and is in top notch shape. She pays attention to every detail and continuously updates me about the progress of repairs, and anything that I may need to know about. She makes you feel like you are the most special client that the company has. She is such a pleasure to work with and truly a pro... a million thanks to you Jenn! Ace technician Vinnie Digiovacchino also took extra special care of getting my vehicle repaired and truly went above the call of duty, and making sure everything was running perfectly. He paid attention to every little detail and made sure every nut, bolt and screw was safely in place; that every bit of caulk and sealant was just right. It makes all the difference in the world to have a wonderful team to help keep you traveling in confidence. Thanks Jenn and Vinnie! I will be sure to spread the news to anyone who is looking to explore the world that they can count on you and your expertise!

Jeo L.

My daughter's extremely excited ever since she got cancer and had to have her arm amputated, this has been of the best experience. Camping World has fulfilled her wish, Thank-you so much ❤

Mark G.

Ken McGrath is my look out for me for all that's right sales representative.
Ali is my understanding and caring financial manager.
Melanie is my make sure all is correct pre-delivery inspection coordinator who was very understanding with concerns about my towing vehicle.
The entire staff is fun to be around and they will be seeing more of me which is what I enjoy in all of my dealerships. I didn't yet meet the owner but look forward to. He's lucky to have such welcoming associates.
A shoutout to Bob in parts and Alex the lot attendant !

Masi V.

I’m giving high starts so it shows, only one blocks the item from showing. Please read our experience below.

Background: It’s breaking my heart to write this review given the experience we had at Camping World, Swedesboro, NJ. My husband and I are traveling the 50 states, living full-time in our RV. After a year of ownership and visiting 15 states, we knew our RV would need maintenance and upgrades. We saved money all year, cutting costs by cooking at home. We disciplined ourselves to save money. We wanted a new stove and for my 40th birthday, I asked for the washer-dryer instead of a trip or gift. My husband wanted necessary maintenance too.

By October, just in time for my birthday, we finally saved enough for upgrades. Camping World in Swedesboro had a labor special, which allowed us to stretch our budget. At the store, we spoke with Lora in Parts and Jenn in Service. We paid for the parts and scheduled maintenance. Jenn promised to call after seeing the RV to finalize the quote.

The Good: Lora Owen in Parts did her job. Lora updated us on a gas line issue with the stove, quoting additional labor and materials. She kept us informed throughout, and by Wednesday, the gas range and washer-dryer installations were complete. The new range works wonderfully, and the washer-dryer installation was clean and functional, though I wish they’d suggested a base to reduce shaking during use.

The Bad: Jenn in Service was the complete opposite. She never emailed or called us. In-store, she rushed through interactions or redirected us to Lora, as if too busy to handle our concerns. Jenn charged us $2,516.43 for several services, including slide-out maintenance, wheel bearing packing, furnace service, water heater service, air conditioner service, roof preventative maintenance, and winterization. None of these were completed. When we picked up the RV, we found issues everywhere. The screen door we asked to replace, not replaced. Jenn never called to offer an alternative, such as mesh replacement, nor did she provide an explanation. The fire alarm was left mangled on the floor, not replaced or mentioned. The back ladder, which we specifically requested to be replaced due to a broken step, was returned untouched. Jenn didn’t provide updates, quotes, or solutions for any of these items. When we arrived for pick up, Jenn seemed agitated. She greeted us with “I only have 15 minutes,” rushed through the repair order, and didn’t conduct a walk-around of the RV—likely because she knew the work wasn’t done. Upon inspection, the roof looked the same as when we dropped it off, except for a new hole. The “scraped and resealed” roof Jenn promised was untouched. When we pointed this out, Jenn suggested we fix it ourselves, calling it “an easy fix.” Despite paying over $2,500, Jenn expected us to complete the work. Winterization wasn’t done; the tanks’ pipe openings had residue, and the drains showed no signs of antifreeze. We specifically requested the anode rod to be replaced, having dealt with hard water earlier in the year. Jenn claimed the rod “looked good and didn’t need changing,” but we believe it wasn’t even checked. Similarly, the air conditioning service was incomplete. The bedroom air conditioner doesn’t work. After turning it on, it made a noise and stopped functioning entirely.

The Ugly: After raising our concerns, the shop foreman promised a call from the service manager. On Saturday, Josie called and offered a $300 refund, but we explained that the issue wasn’t about money—it was about the work not being done.Tuesday, we contacted Camping World Corporate Offices. Eventually, we spoke with the store manager, who promised an update by Tuesday. It’s now Friday, and we still haven’t received a resolution.

My husband and I sacrificed and saved to maintain and upgrade our RV, only to be left heartbroken, financially drained, and emotionally exhausted by someone who blatantly took advantage of us.

Mandi M.

Great experience and not pushy at all. Everyone is very friendly and knowledgeable. Our salesman Ken was excellent and showed us the perfect travel trailer for our family that we ended up purchasing. The management and finance dept is also top tier! Thanks again, we are very happy customers!

Ste V. Z.

You know I would have never come all the way to South Jersey for a travel trailer when there are several dealers just 5 minutes away. They had a Nucamp tab in stock. A travel trailer I was looking for forever! Traci made this the easiest and smoothest transaction I have done at a dealership in a long long time. Started by email at 730am, was at dealership by 1215, leaving the dealership at 245. Only that late because we were chatting about her kids and my fur baby. Down sized from a 26 footer to a awesome 15 footer. Thank you from the top down, Shawn, Jason and Traci for putting this deal together so fast and easy!

CHARLES

Nicole Young of Camping World in Swedesboro was a tremendous help in selling my 2022 Forest River camping trailer. She helped me through the entire selling process with additional help in processing all the paperwork. She stayed on top of each detail until the process was completed. I really appreciate all of her work and dedication to me as a professional person who treats people with respect.
Thanks again Nicole

Ariel M.

Reese was fantastic and made our RV purchase experience great. This was our third time purchasing an RV and we came to this location because they had the new CAMPSITE RESERVE 33ft. Once we toured this camper we knew it was the one for us!

Shawn the GM was also very nice and worked with us to make sure we had a great experience as well.

Tom, the finance manager was really nice as well and made sure everything went smooth.

Thank you Reese, Shawn, and Tom for the great experience!