Caliber Collision - Fallbrook, California

Giovanna C.

I can't say enough wonderful things about my experience here. From the moment I walked in with my 3-year-old, the staff immediately stepped up — not just to help with my truck repairs, but to offer support and kindness when I needed it most. They treated us like family, making sure both my toddler and I were comfortable and cared for.

The communication throughout the entire repair process was outstanding. I always felt informed, heard, and genuinely valued as a customer. Their team truly goes above and beyond, no task is ever too small or too big for them.

A special thank you to the staff (David) who even helped me out when I forgot to fill up the rental car. Without hesitation, he kindly offered to take care of it with the money I provided. It's little acts of generosity like this that show just how much heart this team has.

Thank you a thousand times over for not only taking incredible care of my truck but also for showing such compassion and warmth. I will always recommend you to everyone I know!

Maggie H.

I cannot say enough good things about this shop. Nice facility, friendly and knowledgeable staff, good communication, and my car is as good as new. Juan was amazing throughout the whole process. I dropped my car off Tuesday, was kept updated on the progress of repairs, and was able to pick it up on Friday. Highly recommend this place.

James H.

Did great job on my car even offered for me to come back for them to fix little issues I’ve had prior. Great people very friendly ex military workers definitely know how to get things done at a quick yet efficient manner. My wife loved the lady at the desk stated she was very nice and polite for some reason that’s hard to find here in California

Natasha M.

Great customer service my car was finished two days early. I love the fact that they were very professional. The whole process was quick and easy and faster than expected. Thank you so much.

Ariel L.

I sent my car to this shop per recommendation from my insurance. They were very helpful and friendly and made the entire situation a breeze. They communicated professionally and in ways that I understood. They also updated me along the way. Most importantly, my car looks like new! Thanks y’all!

Susan H.

Great service at Caliber Collison, Fallbrook. Chris was outstanding...his good attitude and immense knowledge made this process seamless. Thank you!

Kay L.

I wouldn't give them any star - worst body shop. They talk nice to you and deliver nothing in return. They kept Tundra for months and kept giving me new stories about part available and then saying they did what they could to fix the problem as it was not fixed and charged thousands of dollar for the service. I would recommend go find another service in town and stay away from these guys. I wish I could give them zero stars, but looks like i need to give them 1 star at the minimum.

M G.

I took my jeep grand Cherokee for auto body repair on Monday afternoon and it looked like new by Friday when I picked it up. The customer service from Chris was top notch and the body work was awesome 👏. I will definitely be using them in the future.