Banana Republic Factory Store - Manteca, California

Banana Republic Factory Store

Banana Republic Factory Store is a renowned clothing destination located at 910 Lifestyle St, Manteca, CA 95337, United States. The store offers a wide range of clothing options for men and women, including jeans, dresses, sportswear, and more. Established with the vision of providing high-quality, fashionable clothing at affordable prices, Banana Republic Factory Store has carved a niche for itself in the fashion industry.

Key Features and Services

The store is known for its exceptional customer service, with staff members always ready to assist customers and ensure they find the perfect outfit. In-store pickup, in-store shopping, onsite services, delivery, same-day delivery, and wheelchair accessibility are among the other points of interest available at Banana Republic Factory Store. The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.

Specialties

• Clothing store
• Jeans shop
• Dress store
• Men's clothing store
• Sportswear store
• Women's clothing store

Customer Reviews and Ratings

With a 4.4/5 average rating based on 114 reviews on Google My Business, Banana Republic Factory Store has proven itself to be a trusted name in the fashion industry. One satisfied customer shared their experience, stating, "My husband called me on the way home from banana republic yesterday to let me know he experienced the BEST customer service EVER from this team. They took care of him, asked him more than once if he needed help, saw things in his hand and took initiative to take clothes out his hand to start a fitting room. Helped find different sizes and just constantly checked up and were attentive while treating him with the utmost respect. He was amazed and told me I HAD TO write a review. 10/10."

Such positive feedback highlights the store's commitment to providing an exceptional shopping experience for its customers.

Final Recommendation

If you're looking for a one-stop-shop for all your fashion needs, Banana Republic Factory Store at 910 Lifestyle St, Manteca, CA 95337, United States is the place to be. With its extensive collection of high-quality clothing, exceptional customer service, and convenient location, Banana Republic Factory Store offers an unforgettable shopping experience. For more information or to browse their latest collection, visit their website or call them at 2092391015.

👍 Reviews of Banana Republic Factory Store

jenan Z.

5/5

My husband called me on the way home from banana republic yesterday to let me know he experienced the BEST customer service EVER from this team. They took care of him, asked him more than once if he needed help, saw things in his hand and took initiative to take clothes out his hand to start a fitting room. Helped find different sizes and just constantly checked up and were attentive while treating him with the utmost respect. He was amazed and told me I HAD TO write a review. 10/10

Raksha S.

1/5

Horrible service, no concern for the customer whatsoever! A few weeks back, I purchased a pair of pants. I came into the store to see if there was a larger size in it. The manager helped me place an online order for the larger size and told me that I could return the original purchase once the new pair arrives. The new pair fits great so I drive a good 30 minutes to this store to return my original purchase. The cashier and a different manager now tell me that the original purchase is not returnable as it was a final sale. First of all, why did the initial manager who helped me not share this information before? Secondly, why can’t this manager simply honor what was guaranteed to the customer? To make things worse, the larger size (which fits me better) is somehow returnable. They are literally the same pair of pants, same color, both purchased online. But the larger size is returnable while the smaller size is not. So I literally just returned the size that fits me better only to keep the size that doesn’t. The tags even have the same number on it. And yet the manager still could not honor my request. What a ridiculous policy and even more ridiculous customer service!!

Kerry M.

1/5

I accompanied a relative who had something at this store he wanted to get. I helped him find what he was looking for and while he was trying it on in the dressing room an older woman started following me around while I browsed. She literally got in my personal space way too close, so I honestly thought she might be a pick pocket. I clutched my purse under my arm and moved to the other side of the store and again she followed me. Turns out this older lady works at this store. You could have fooled me the way she was acting. I asked her why she was following me around the store and she said "I thought you might need help MAM." (Emphasis on "MAM.") The only help I need help is to find another store to shop where you don't have some weirdo following you around. No thanks.

Laura S.

3/5

The clothes are nice however, I walked around the store carrying an abundant amount of clothes for 10 minutes before someone asked to get me a dressing room. Then when I was ready to try on, I couldnt find an associate to help me for another 10 minutes. Took almost my entire lunch break. I will probably go back because of the clothes but the staff needs to stop chatting about their significant others and start helping their customers.

Rosa A.

5/5

The employees went beyond expectations to help us find our clothing today. We enjoyed the experience.

Nick W.

5/5

Great place to shop for black Friday. Some of the best deals around. 60% off plus another 30 if you got their credit card. I ended up getting clothes easily worth over $200 on a normal day for only $50. I felt like I was shopping in a thrift store for new clothes!

Maria M.

4/5

Good customer service, relaxed environment does not feel like they are rushing you which in turn gives you time to shop comfortably for more. Good location. Near a lot of other convenient shopping locations.

Danielle M.

5/5

I always find nice quality clothes at a fraction of the price the store is always nicely organized the staff is always friendly and very eager to assist me