Arrow Truck Sales - Maple Shade, New Jersey

Address: 2931 NJ-73, Maple Shade, NJ 08052, United States.
Phone: 8564140100.
Website: arrowtruck.com
Specialties: Used truck dealer, Trailer dealer, Truck dealer.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 166 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Arrow Truck Sales

Arrow Truck Sales 2931 NJ-73, Maple Shade, NJ 08052, United States

⏰ Open Hours of Arrow Truck Sales

  • Monday: 8 AM–6 PM
  • Tuesday: 8 AM–6 PM
  • Wednesday: 8 AM–6 PM
  • Thursday: 8 AM–6 PM
  • Friday: 8 AM–6 PM
  • Saturday: 9 AM–1 PM
  • Sunday: Closed

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Arrow Truck Sales: A Comprehensive Overview

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Arrow Truck Sales stands as a prominent fixture in the New Jersey trucking and commercial vehicle market, operating from its well-situated base at 2931 NJ-73, Maple Shade, NJ 08052. For customers seeking further details or exploring their inventory, the official website, accessible via arrowtruck.com, provides a valuable resource. The dedicated team can also be reached directly through the provided telephone number, 8564140100, ensuring prompt communication.

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Core Business Focus

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Specialized Dealership Offerings

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At the heart of Arrow Truck Sales' operations lies a deep commitment to serving the diverse needs of the trucking industry and related businesses. The dealership specializes primarily in two key areas: the sale of used trucks and the provision of trailer dealerships. This specialization positions Arrow Truck Sales as a knowledgeable partner for individuals and companies looking for reliable, cost-effective, and well-maintained commercial and heavy-duty vehicles. Their expertise in the used truck market is particularly noteworthy, offering customers access to a wide range of pre-owned trucks that have been professionally inspected and refurbished to meet stringent standards.

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Furthermore, Arrow Truck Sales extends its services to include the sale of various types of trailers, catering to the essential needs of transport businesses. This comprehensive approach allows customers to source both their prime movers and their cargo-carrying equipment from a single, reliable source. The dealership acts not just as a purveyor of vehicles but as a strategic partner invested in the operational success of its clients within the demanding logistics and transportation sector.

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Accessibility and Convenience Features

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Recognizing the importance of accessibility for all customers, Arrow Truck Sales has implemented thoughtful features to ensure a welcoming experience. The facility boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity. For those seeking more information or assistance, the dealership accepts various payment methods, including credit cards and debit cards, streamlining the purchasing process. To stay current with evolving consumer technology, they have also integrated NFC mobile payments, offering customers a convenient, contactless payment option.

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Customer Experience and Reputation

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Operating within a competitive market necessitates a customer-centric approach, and Arrow Truck Sales appears to have cultivated a strong reputation for this. While specific testimonials require direct engagement, the general sentiment reflected in reviews, such as the one provided, suggests a pattern of positive customer interactions. Individuals or companies exploring truck and trailer purchases are likely to encounter references to knowledgeable and reliable staff members who provide attentive service throughout the buying process.

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Incorporating Third-Party Feedback

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Considering the insights gleaned from customer reviews, it becomes evident that Arrow Truck Sales places a high value on client satisfaction. The feedback often highlights the professionalism and expertise of the sales team, which plays a crucial role in helping customers navigate the complexities of selecting the right commercial vehicles. This focus on personalized service, as exemplified by experiences with specific team members, contributes significantly to a positive overall customer journey. The ability to build rapport and trust is essential in such a significant investment, and the review clearly indicates that Arrow Truck Sales understands this dynamic.

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Location and Practical Information

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Located in the vicinity of Maple Shade, New Jersey, Arrow Truck Sales benefits from a strategic position within the Northeast region of the United States. This location provides logistical advantages for customers based throughout New Jersey, Pennsylvania, and surrounding states, facilitating easier access to the dealership for test drives, negotiations, and post-purchase support. The designated address, 2931 NJ-73, Maple Shade, NJ 08052, serves as a clear point of reference for customers planning their visit.

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For those seeking detailed information about specific inventory or product lines beyond the main website, the contact information provided offers a direct line of communication. The dealership maintains a presence on prominent online platforms like Google My Business, where it currently holds 166 reviews, reflecting an average customer rating of 4.2 out of 5 stars. This strong average rating indicates a consistent level of service and product quality that resonates with a significant portion of their clientele.

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Planning Your Visit and Purchase

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If you are in the market for dependable used trucks or versatile trailers, Arrow Truck Sales presents itself as a viable and potentially advantageous option. When visiting the facility, be prepared to discuss your specific requirements in detail, whether it's the type of truck needed for particular applications, the payload capacity required, or the specific features desired in a trailer. The knowledgeable staff can then guide you through the available options, offering expert advice tailored to your operational needs.

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Considering the positive reviews frequently mentioning helpful and experienced staff, it's advisable to inquire about the specific models currently in stock and their maintenance histories. The professionalism demonstrated by the sales team, as highlighted in feedback, suggests they will take the time to thoroughly explain the details of each vehicle and address any questions you might have. This comprehensive approach ensures that customers feel informed and confident in their purchasing decisions, contributing to a successful transaction and long-term satisfaction.

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For businesses requiring regular vehicle maintenance or repairs after their purchase, it's also prudent to ask about the dealership's service capabilities or recommended partner facilities. While not explicitly detailed in the provided information, establishing a relationship with a reliable service provider is essential for the longevity and performance of commercial vehicles. Arrow Truck Sales can potentially assist with this aspect of vehicle ownership, further enhancing the value of doing business with them.

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Conclusion: Arrow Truck Sales as a Partner

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In summary, Arrow Truck Sales emerges as a dedicated and professional dealership focused on the specialized needs of the trucking and commercial vehicle sector. Operating from a strategic location in Maple Shade, New Jersey, they offer a comprehensive selection of used trucks and trailers, complemented by convenient payment options and a commitment to accessibility. The strong average customer rating of 4.2/5 signifies a reputation built on reliability, quality products, and satisfactory customer service, as evidenced by numerous testimonials.

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For individuals or companies seeking to acquire dependable commercial vehicles, Arrow Truck Sales presents a compelling proposition. Their expertise in the used truck and trailer market, combined with a focus on customer satisfaction and operational convenience, positions them favorably within the industry. By leveraging their knowledge and resources, potential buyers can find well-maintained equipment that meets their specific operational requirements, thereby supporting the efficiency and success of their logistics endeavors.

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Whether you're expanding your fleet, upgrading existing vehicles, or entering the trucking business for the first time, Arrow Truck Sales offers a valuable partner with the necessary expertise and resources. Their structured approach to sales and service, coupled with positive industry feedback, makes them a recommended choice for anyone requiring quality used trucks and trailers in the specified region.

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👍 Reviews of Arrow Truck Sales

Arrow Truck Sales - Maple Shade, New Jersey
NAVEEN S.
5/5

Thanks,

Brendan Steppke

I can say I did business with many others I am glad I got chance do business with Brendan and it’s really great experience he is so fast and understanding help you with all stuff we bought 2 trucks and planing to buy more soon

With regards
Sql truckline inc

Arrow Truck Sales - Maple Shade, New Jersey
MULBERSON I.
5/5

I had an excellent experience at Arrow Truck Sales thanks to Brendan, my sales representative. He was incredibly knowledgeable and attentive, helping me find the perfect truck for my needs. Brendan took the time to understand my requirements and answered all my questions, making the purchasing process smooth and straightforward. His professionalism and dedication truly set him apart. I highly recommend Brendan and Arrow Truck Sales for anyone in search of quality trucks and outstanding customer service!

Arrow Truck Sales - Maple Shade, New Jersey
Laron J.
5/5

Big S/o To My Professional/Knowledgeable Salesman Brendan. Answered All My Questions I Had. Traveled From Virginia & He Made The Process Seemingly Smooth I Will Definitely Be Going To Arrow Trucks When It’s Time For Me To Purchase My 2nd Truck ‼️

Arrow Truck Sales - Maple Shade, New Jersey
Female T.
1/5

Don’t recommend buying a truck from here , if you going to use it for work . They sale defective trucks. Be ready to put 40k in it for hidden repairs. They will clear all the codes and make it look nice .
I personally experience this and I sent a friend of mines to them and was the same thing . However, the customer service is very good. And very good with getting you approved to buy a truck. Real customer real review . Buy at your own risk ! ⛔️

Arrow Truck Sales - Maple Shade, New Jersey
C. C.
5/5

My husband purchased his tractor using the Dray Truck Replacement Program from Arrow in Maple Shade, NJ. His sales rep Jerrold (Jerry) Jaspan and finance manager Carrie Shingleton were both phenomenal!! The Dray Truck Replacement Program is very complicated. Jerry was super patient and very helpful in making sure that we had all of the required paperwork and supporting documentation complied that we needed in order to get approved for the program's application process. Jerry provided exceptional customer service as he painstakingly reviewed all of the documentation that we submitted. And if there was anything wrong he quickly asked for corrections or for replacement documentation. His assistance helped make the application program go smoothly. Carrie worked closely with my husband and I in order to get us approved for the balance of the truck purchase not covered by the program. Carrie went above and beyond and provided stellar customer service! Answering our many questions and responding promptly to our numerous phone calls and emails. Carrie is friendly, very detail oriented and knowledgeable about the entire process including the trucking business, financing and the Dray Truck Replacement program. My husband was approved for flexible financing and was able also to get a great warranty on a 2020 Freightliner tractor. The vehicle was in great shape and we went to pick it up and was sitting right up front in the parking lot shiny and clean. We would highly recommend this Arrow office and Jerry and Carrie, for any truck driver looking for a new vehicle. Check out Arrow Truck Sales you will not be disappointed!

Arrow Truck Sales - Maple Shade, New Jersey
shane M.
1/5

You respond stating you repaired in accordance of the 3rd party shop that you recommended. Yet you wanted to charge it to the purchasers warranty. We specifically requested to have soot levels reported for the dpf filters which you did not. An EGR valve and dpf filters do not clog in 3 months time. This truck had issues upon sale you claim you do the inspections and that you repaired what was wrong. Then why did I have to fight for Arrow to pay for repairs then the salesman blame it on the GA dealer. You know damn good and well at those mileages the after treatment system needs cleaned if not filters replaced and you refused to do anything about it. You changed some sensors essentially putting a bandaid on it until it was out of your hair. Trust me with the amount of referrals we get asking where to purchase their trucks from Arrow will not be it. I will do my very best to deter as many as possible from buying from your location. You showed you have no care or concern about the individuals purchasing your equipment once the papers are signed you wash your hands of them.

Arrow Truck Sales - Maple Shade, New Jersey
Savlat K.
5/5

I recently purchased a 2020 Volvo semi-truck from Dave ( Anushervon) and I couldn’t be more pleased with the entire process. From start to finish, Dave was professional, transparent, and incredibly helpful also a big thanks to Carrie for helping to get the truck

Arrow Truck Sales - Maple Shade, New Jersey
Shane M.
1/5

Absolutely horrible service. We referred one of our clients to this office client had to pick up vehicle from their lot in Ga. On the way back with the truck aftertreatment lights were coming on in the dash and truck would not regen properly. Salesman wanted to have repairs put against $14,000.00 warranty the driver purchased. After contacting the head of the warranty dept they took care of the immediate issue but refused to check dpf filters for blockage. when using warranty 4 months later they stated the fuel was contaminated. The fuel was contaminated with carbon deposits from the egr valve depositing into the fuel return line. they would not replace dpf filters and did not cover any of the contaminated fuel issue. DO NOT BUY FROM THIS LOCATION

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