Cookie Co. - Redlands, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 100 W Stuart Ave, Redlands, CA 92374, United States.
Phone: 9096947899.
Website: cookieco.com
Specialties: Cookie shop, Bakery, Catering food and drink supplier, Caterer, Dessert restaurant, Dessert shop, Mobile caterer, Soft drinks shop.
Other points of interest: Identifies as women-owned, Delivery, In-store pick-up, In-store shopping, Takeaway, Dine-in, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Dessert, Toilet, LGBTQ+ friendly, Transgender safe space, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free of charge street parking, Free parking lot.
Opinions: This company has 277 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Cookie Co.

Cookie Co. 100 W Stuart Ave, Redlands, CA 92374, United States

☎️9096947899

⏰ Open Hours of Cookie Co.

Monday: 10 am–8 pm
Tuesday: 10 am–8 pm
Wednesday: 10 am–8 pm
Thursday: 10 am–8 pm
Friday: 10 am–9 pm
Saturday: 10 am–9 pm
Sunday: Closed

Cookie Co.: A Delightful Destination in Redlands

For those seeking a sweet escape and exceptional catering services, Cookie Co. stands as a premier choice in Redlands, California. Located at Address: 100 W Stuart Ave, Redlands, CA 92374, United States, this beloved establishment offers a delightful array of treats and services, consistently earning a remarkable Average opinion: 4.3/5 based on 277 reviews on Google My Business. Cookie Co. has cultivated a strong reputation as a women-owned business dedicated to quality and customer satisfaction.

Specialties: Cookie shop, Bakery, Catering food and drink supplier, Caterer, Dessert restaurant, Dessert shop, Mobile caterer, Soft drinks shop â Cookie Co. truly excels across a broad spectrum of offerings. The bakeryâs core strength lies in its handcrafted cookies, utilizing premium ingredients and time-honored recipes. However, their expertise extends far beyond simple cookies; they provide a comprehensive catering experience, supplying delectable food and drinks for various events. Their mobile caterer service brings the sweetness directly to your location, offering convenience and personalized service.

Location and Accessibility: The location at 100 W Stuart Ave is strategically situated within Redlands, making it easily accessible to residents and visitors alike. The establishment boasts several key accessibility features, ensuring a welcoming environment for all patrons. These include a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. Furthermore, the store offers in-store shopping, takeaway options, and dine-in seating, catering to diverse preferences. Free of charge street parking is also readily available, simplifying the parking experience.

Convenience and Payment Options: Cookie Co. prioritizes customer convenience with several valuable services. Delivery is offered, allowing customers to enjoy their treats from the comfort of their homes. In-store pick-up is also available for those who prefer to collect their orders personally. The establishment accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments. Credit cards are accepted for all transactions and there are no associated charges. The store also operates on a quick visit basis, catering to busy schedules.

Community and Values: Beyond its delicious offerings, Cookie Co. is recognized for its commitment to the community. They are proudly an LGBTQ+ friendly establishment, fostering an inclusive and welcoming atmosphere for all. They also actively promote a transgender safe space, demonstrating a genuine concern for the well-being of their patrons. The storeâs dedication to these values contributes significantly to its positive reputation.

Detailed Amenities: To further enhance the customer experience, Cookie Co. provides a range of amenities:

Dessert: A delightful selection of desserts, including cakes, pies, and pastries.
Toilet: Clean and accessible restroom facilities.
Free parking lot: A convenient and free parking lot for customers.

Why Choose Cookie Co. Cookie Co. distinguishes itself through a combination of factors. The consistently high Average opinion: 4.3/5 reflects the overall satisfaction of its clientele. The diverse specialties â from a fantastic cookie shop to comprehensive catering â make it a versatile choice for various needs. The commitment to accessibility, coupled with a welcoming atmosphere and strong community values, solidifies Cookie Co.'s position as a cherished local establishment. Customers consistently praise the quality of the cookies, the friendly service, and the delightful overall experience. The establishmentâs adaptability, offering delivery, in-store pick-up, and dine-in options, ensures convenience for everyone.

Contact Information: For more information or to place an order, please visit their Website: cookieco.com. You can also reach them directly at Phone: 9096947899.

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👍 Reviews of Cookie Co.

L

2/5

hate to leave a bad review but bro💔 i got a teaspoon of frosting. saddest cookie of my life. and the nerve to give my cousin the majestic and ADVERTISED cookie… i wasn’t even rude either 😭

Joan M.

3/5

The cookies were good and the price was actually worth it for the size. However the lady that helped me had no customer service skills. We weren't greeted when we came in, we kind of just stood there until she acknowledged us and when my husband was trying to start a conversation with the employee, she just kind of shrugged him off as if she didn't want to be there. I wanted to really like this place more but unfortunately we didn't feel welcome and felt like we were just bugging the employee there. Update response ( our visit was April 26th last Saturday) I would love to give you guys another chance and update this review at a later date. Thanks for your response

Rebecca F.

2/5

I use to be a weekly and sometimes multi-weekly customer but the quality and service has gone down hill. The prices have gone up considerably and the service has tanked. I stopped going due to rising cost, addition of card fees, lack of available cookies, and on/off cookie quality. I decided to give it a go again. I was there at 5pm and most of the minis were already unavailable. Now they no longer accept cash. Whatever, at least she got rid of the service fee. PB on the brookie was a waste since the put into a bag and it sticks to the paper immediately. I’m not sure this place is worth the money anymore. Employees are hardly interested in serving customers.

Marina

2/5

Came by today for my first time because me and my daughter are doing the Redlands scavenger hunt.
We ordered two of the Twix cookies because they looked AMAZING!
Background- I worked at a bakery for many years and both me and my partner love an underbaked cookie!
But these just tasted of raw flour and were too underdone even for our liking.
We both took a bite and were not able to get past the raw flour flavor (the goodies inside the cookie were tasty, but the dough was too raw).
On the plus side, they do sell some of my favorite candles there that we were able to purchase!

Cat R.

4/5

We come pretty frequently; here's some new pics ! Yum. Fruity pebbles !!. Back again: lemon drop cookies, chocolate chip and oreo-- these were more baked and oh so tasty... I might be becoming a convert ! Back again; cinnamon crunch and brooky which is half chocolate chip, half brownie-- yum but bake cinnamon crunch longer. Have come twice in past couple of weeks. 1st time had chocolate chip, and carrot cake. My hubby thought the carrot cake could not be more perfect. It was cake like and the frosting was really good. This last time we got snicker doodles and key lime. Both were tasty with the key lime being surprisingly yummy. The chocolate chip are not as good as Martha Greens but they aren't bad. Just not my favorite and chocolate chip are my favorite cookie. It is $14.00 for 4 cookies and they are a generous size. They do get busy with people running in to pick up cookies. They said they change up the menu. It is clean. The service is ok. This last time we were there at the end of the day and they had a bunch of cookies on trays. I said I wanted a warm one and one of the bakers said they were too hot and that all the cookies are baked fresh daily. Hard to believe that since they were closing in 2 minutes and they had at least 100 cookies on trays. I told her I worked in a cookie shop and used to get cookies to eat as they were coming out of the oven but she was firm. So, no warm cookies but I guess we will be back in half of the time because my hubby likes them...

Stephanie F.

2/5

As much as I used to love cookie co (ever since COVID times) I am no longer going to be purchasing from this family owned business.
Service keeps getting worse and cookies are always unavailable. At first I thought it was because it was a Friday night and people are out and about but even today, a random Thursday, cookies were not ready. I don't mind waiting but when this ALWAYS happens plus getting below average service and attitude, that's where I draw the line.
Service: The brunette, tall, slim, female employee kept slamming the microwave (about 6x) and looking over at our directions, as if it was our fault cookies were not ready. She was trying to heat up the chocolate for the cookies I ordered along with another customers order. I didn't make a big fuss about waiting so idk why she looked mad and overwhelmed. Once cookies were ready she handed the box of cookies and I kindly said "thank you" and she did not respond, she walked away without making any type of eye contact, she was not very friendly. The young blonde lady who was working the register was friendly and patient.

Parking: The middle parking was also taken by one vehicle and I imagine it's the employee's vehicle since we were the only customers there when we arrived. Later, while waiting, another 2 customers showed up and had to park down the street because again, the employee was parked on customer parking.

Cookies are becoming very inconsistent varying in size and toppings/fillings. Some days they are loaded and some days they barely have any toppings or chocolate chips. The cookies they have on display do not look like the cookies you receive, it's like they are putting no effort vs. Back in 2020/2021 when everything was consistent and customer service was great.

Sadly I will no longer be returning and will take my business elsewhere. Or maybe I'll go on a diet, stop eating cookies altogether lol

Troy M.

5/5

Easily the best cookies I’ve ever had in my life. Kid approved also. Perfectly melt in your mouth moistness that’ll make you float. Everyone here was very nice and the store is very clean. Definitely recommend and will be back

Jessica A.

2/5

Update...we appreciate local businesses and have tried to give this place a chance. I really really wanted this to be my favorite cookie place but realized we haven't been back for a while. The last time we visited, our cookies were under baked. But I think the thing that really has kept me from returning was the service. I was helped by a very young boy who was flat out rude and dismissive. I am happy to pay a premium for exceptional quality and service but my recent experiences have shown neither.