Rent-A-Center - Semmes, Alabama

Rent-A-Center, located at Address: 3385 Schillinger Rd N #15, Semmes, AL 36575, is a versatile store that specializes in furniture, appliances, cell phones, and electronics. This store offers a unique service - furniture rental - making it a popular choice for those needing temporary or flexible solutions for their home or office.

When you visit the store, you will find a wide range of products. Their furniture selection includes everything from sofas and beds to dining sets and home office furniture. Appliances range from refrigerators and washing machines to microwaves and vacuum cleaners. They also have a variety of cell phones, tablets, and other electronics.

What sets Rent-A-Center apart is their commitment to customer convenience. They offer delivery services, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible parking lot. They also provide assembly service for large items, making it easy for customers to get their new furniture or appliances set up. If you're in a hurry, you'll appreciate their quick visit option. They accept credit and debit cards for payment.

According to opinions: This company has 61 reviews on Google My Business, Rent-A-Center has an average rating of 4.1/5, indicating a high level of customer satisfaction. Many customers praise the store for its wide selection of products, affordable prices, and excellent customer service.

If you're looking for a new piece of furniture, appliance, cell phone, or electronics, Rent-A-Center is a great option to consider. Their flexible rental service, convenient delivery and assembly options, and wide range of products make them a standout choice. Plus, with a high average rating from customers, you can feel confident that you'll have a positive experience at the store.

Recommendation: For a hassle-free shopping experience, we recommend visiting their website at Website: locations.rentacenter.com to browse their selection and reserve the items you're interested in. This way, you can ensure that the items you want are available when you visit the store, and you can save time by not having to search through the entire store. Plus, you can take advantage of any online promotions or discounts that may be available.

Reviews of Rent-A-Center

krystal perryman

1/5

Horrible customer service. I placed an order online. Called the store to speak with someone because my paperwork work had an address I had when I lived in another county years ago. Let's not mention I've recently order with the them a couple of years prior to me placing this order at the current address, that was one of the reasons why I went back to purchase through them again. After I completed everything (paperwork), I asked the guy when will the washer and dryer be delivered I was told 6/24/23. I sent the rest of my paperwork to the email provided the same day I placed the order. Fast forward to 6/24/23, I called to see what time delivery would be at 11:30 am. One of the workers put me on hold for about 3 minutes. Then a lady answered the phone like I was as inconvenience to her. Stats that she need me to send over my paperwork. I stated that I emailed it the day I submitted the online order. She stated "oh here it is". Like it magically appeared when the true is they never pulled my information and it wasn't until I called to see when they would deliver, they realized they messed up. They processed to tell me they can't deliver until Thursday (6/29/23) between 1pm and 3pm. So I called the store back and cancelled the order. I get a call back 5 to 10 minutes later from the store stating they can deliver on today (6/24/23) because they got permission from the general manager and they are only allowed 3 deliveries a day. I call bs they didn't think I would cancel the order. I said no the damage was done. I won't rent or purchase from Rent a Center again. Their values are not the same, seems like they will hire anyone.

Barbara Beckham

5/5

A Great group of people...always handles any problems you have

Michael Reeves

1/5

I put a down payment on a washer and dryer. No one called me for delivery. 3 days later, I called the store. They said they didn't deliver to my area anymore. Refunded my money and didn't even try to help me find another rental center that would.. The store is in Semmes, Al.

Crystal Cooley

1/5

When I call to speak to a certain person that works at the place. He is Always busy. Don’t know why? They are always harassing you if you are a couple days late. I would Not recommend Rent a Center to No One. Very Bad place to buy something from. Hard to work with!!! Sincerely!!

Kevin McCarthy

5/5

Took a while to work out the details for exactly what I needed. However the staff was very helpful and ordered what I saw online. Now working on the contract pricing for a package deal. Very satisfied with the friendly service.

Fnaf Bash

1/5

The worst customer service I have experienced from a company that’s charging the interest that’s being charged. I had no issue with payment prices nor the quality of the furniture because I wasn’t given the chance. This store was prepped with my information and what I was asking for. The manager David acted like he hadn’t even heard of my name upon introducing myself. Mind you he knew he was leaving early and hadn’t even started on my process. I had to ask for any information that was given to me on how the process worked and all I was given was info on what to do if I could no longer afford the payments. After he did locate was I was asking for he continued to give me examples of other situations that wasn’t pertaining to what I was asking for. So all in all lost our business to another company trying to defer me any type of way he could so he could get off right at 2 today.

Alexis Roberson

5/5

OT has great customer service he was very helpful and he got me what I needed and I love it

Natrecia Marshall

5/5

Very excellent when it comes to customer service and taking care of your wants.