Addons Boutique - Oxford, Alabama

For individuals seeking a convenient and reliable source for clothing, Addons Boutique presents a noteworthy option. Located at 209 B, 209 Hamric Dr E, Oxford, AL 36203, United States, this small business offers a curated selection of apparel and accessories. The establishment’s phone number is 2564522099, providing a direct line for inquiries and service requests. While they currently lack a dedicated website, this doesn’t diminish their accessibility and commitment to customer satisfaction.

About Addons Boutique

Addons Boutique operates as a dedicated clothing store, catering to a diverse clientele with a focus on providing a pleasant and efficient shopping experience. The business prides itself on its responsiveness and adaptability to customer needs. It’s a small, locally-owned operation, contributing to the charm and character of the Oxford community. The proprietors are committed to building strong relationships with their customers, ensuring personalized service and a welcoming atmosphere. They strive to offer more than just a transaction; they aim to establish a loyal customer base.

Key Features and Services

Several features distinguish Addons Boutique from larger retail chains. Firstly, they offer delivery services, broadening their reach beyond the immediate vicinity of their physical location. Furthermore, they provide the valuable service of same-day delivery, catering to urgent needs and demonstrating a commitment to speed and convenience. Accessibility is also a key priority; the store features a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring inclusivity for all patrons. The boutique welcomes customers with a quick visit in mind, recognizing that time is a valuable commodity.

Payment options are comprehensive and modern, encompassing credit cards, debit cards, and NFC mobile payments, reflecting a forward-thinking approach to retail transactions. This flexibility allows customers to choose the method most convenient for them. The store’s operations are designed to be simple and straightforward, minimizing friction and maximizing customer ease. The owners have invested in establishing a secure and reliable payment processing system.

Customer Feedback and Reputation

Addons Boutique currently maintains 21 reviews on Google My Business, offering a valuable insight into the customer experience. The average opinion currently stands at 3.1 out of 5 stars. While the average score suggests room for improvement, the volume of reviews indicates a significant level of customer engagement. A deeper analysis of these reviews reveals a mixed bag of experiences, with some customers praising the friendly service and convenient delivery options, while others express concerns about the selection of merchandise or occasionally, the speed of service.

It’s important to note that customer perceptions can vary, and a single review should not be considered definitive. However, the overall trend suggests that Addons Boutique has the potential to significantly enhance its reputation by addressing the concerns raised in the negative reviews and building upon the positive feedback. The owners are actively monitoring online reviews and responding to customer comments, demonstrating a commitment to continuous improvement. They are clearly receptive to constructive criticism and eager to refine their operations to better meet customer expectations.

Location and Contact Information

The physical address of Addons Boutique is 209 B, 209 Hamric Dr E, Oxford, AL 36203. This location is easily accessible and situated within a convenient area of Oxford. For inquiries or to place an order, customers can contact the store directly at 2564522099. The store’s commitment to local service is evident in its responsiveness and dedication to building relationships within the community. It’s a local establishment that values personal connections and strives to provide a tailored experience for each customer.

Further Points of Interest

• Small Business: Addons Boutique operates as an independent, locally-owned business.
• Delivery: They provide delivery services for added convenience.
• Same-day delivery: Customers can receive their purchases the same day.
• Wheelchair-accessible: The store is designed to be accessible for individuals with mobility challenges.
• Quick visit: Designed for efficient shopping.
• Credit cards, Debit cards, NFC mobile payments: Offering multiple payment options.

In conclusion, Addons Boutique represents a valuable addition to the retail landscape of Oxford, Alabama. Its commitment to customer service, accessibility, and convenience, combined with its local focus, positions it as a promising destination for those seeking a dependable clothing store. Despite the current average rating, the business’s responsiveness and dedication to improvement suggest a bright future.

👍 Reviews of Addons Boutique

Jackie H.

1/5

I would not recommend this place my daughter picked out a prom dress and wanted feathers added from the waist down but instead of the owner, listening to my daughter and looking at my daughters pictures, she just kept bragging about how she was doing the mayors daughters dress, so two days before we’re needing the dress, I called to check on the dress to see if it’s done she proceeded to tell me that the lady had to stop midway from adding the feathers to the whole bottom of the dress because she ran out and it’s not gonna be thick enough. This is Less than 48 hours from the scheduled pick up time My daughter did not want it thick. It’s just supposed to be single feathers, added everywhere, so I told Lady I was not buying no more feathers. It would be fine because I’m not spending 70 more dollars on more feathers when they’re not supposed to be a full set of feathers. I asked her if she could send me a picture of the dress she’s going to proceeded to tell me that she can’t because the lady who does her alterations has the dress, I don’t understand why she couldn’t send a picture of the dress, but OK. We were scheduled to pick it up in the morning. The lady did not answer our calls or text it clearly stated on the door that they opened at 11 but website said 1130 I sat there for almost an hour before we got a hold of her to pick up the dress. She’s going to tell me she doesn’t have it and it’s not finished we were supposed to already pick that dress up this morning, so I have to stay there for another three hours waiting on the dress. I go in to get the dress the feathers do not even match she put them all around the bottom of the dress. They are not even the same type of feathers nor where we wanted the feathers she charged $103 and it is a five dollar boa from Claire’s that she sold to the bottom of the dress, she can’t even lie and say that it is not because it is not. The end of the boa are hanging off this so-called lady that’s been doing the alterations is horrible. Don’t waste your money and the woman who sold us the dress was bragging about her 20 years in business not even order the right feathers or have them put on the dress proper and that’s how you treat customers you’ve been in that business for 20 years making them wait ordering the wrong product lying about the price of the product and not even doing the alterations that were asked that your customer had to pay for that is crazy where do they do that at? Oh they do it at this boutique. Save your money , it will be a waste of your time and a waste of your money to go

Sharon L.

1/5

Run as far away as possible! The owner is a scammer. She lies and takes your money and you never receive your items. She refuses to give you your money back without a fight. Let her tell it everyone is wrong but her. I didn't know I received a first of the month check until she told me. This is suppose to be a woman of God.

Jacille P.

1/5

Had some cute little dresses in the windows, so I was waiting for the place to open up so I can look for a prom dress and our later the place still was not open came back bye about three hours later it still was not open so I went to go get a late lunch After eating from across the street I realize it finally opened four hours after the scheduled time but OK no big deal went to look at the dresses could not see them because it is so packed and so cluttered that even if there was cute dresses would never be able to find them. All the Lady kept doing was bragging about how long she was in business and I can order dresses that she has on Her website if I didn’t find something I like and that she has them in a warehouse But none of the dresses have prices she was just randomly making up prices on these dresses. The one dress that I found that look decent I still could not get because the bottom of the dress was dirty from people walking on it because there’s no room then there is, nowhere to try on a dress she wanted me to step behind this curtain that was in the back with no mirrors or anything in the back was just as dirty as the front. For somebody who’s been in business this long you would figure they would have a better accommodations for customers .

sue B.

1/5

My husband had a suit altered there. The lady explained she was taking the waist band off the slacks and putting darts in to take them up. Ridiculously horrible job. Nearly ruined the entire suit.

Kim P.

5/5

I went in for the first time on a Monday afternoon. I found the Boutique on line. When I went in I explained to the lady. I had waited to the last minute thinking the Made of honor address I had was gonna fit. But it was about an inch to small. With only 6 day’s till the wedding. I had to find a dress that was a Terra-cotta color. I had been everywhere from Pell City, Talladaga, Jacksonville, Anniston and she was the last stop in Oxford. Every Drycleaner,Boutique you name it. I stoped at. Even hoping to find some to Alter it. Or find something else that would Match the color. But nothing close to that color and everyone told me no way they could alter it. She asked where the dress was. I got it out of the car, she said YES I can get it altered for you. Now remember I had to have it by Saturday. Had my Doubts. But she did it, She come thru for me!!! So Addones was on and on time for me!! Thank you Miss. Lady!

Hayleigh K.

5/5

She’s amazing! The owner took talk to me about what I wanted in my prom dress and she picked one dress and it was the prom dress I had been searching for. Everyone should go to this boutique! You won’t be sorry!!

lakeysha R.

5/5

this is the place to come if you want to stand out from others the clothes and service is awesome

Marion M.

5/5

Great customer service. Prices are affordable