XtraMart - Athens, New York

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About XtraMart

XtraMart, located at 9763 Rte 9W, Athens, NY 12015, United States, stands out as a convenient convenience store for locals and travelers alike. With its strategic address, it's easily accessible, making it a go-to spot for last-minute necessities. The store prides itself on being open early and late, catering to the needs of its diverse clientele, from early morning commuters to late-night shoppers. One of its standout features is the wheelchair-accessible entrance, demonstrating its commitment to inclusivity. XtraMart's offerings are vast, ranging from basic groceries to household items, all aimed at providing quick and essential services.
Website: xtramart.com allows customers to explore their inventory and services online, enhancing the shopping experience. The store's specialties lie in its convenience store category, offering a wide array of products under one roof. Despite its many conveniences, some customers have noted that there are occasional discrepancies with product locations on the store map, which may lead to a bit of confusion. However, the variety and availability of items, even if not perfectly marked, ensure that most needs can be met on-site.

Location and Accessibility

Situated at 9763 Rte 9W, XtraMart is not only a physical location but also a digital presence through its website. The store's wheelchair-accessible entrance is a notable feature, ensuring that all customers, regardless of mobility, can enter comfortably. This attention to accessibility sets XtraMart apart in its community. For those traveling through Athens or living nearby, the convenience of its location cannot be overstated. The address provides easy access for those navigating by car, with ample parking space available for shoppers.

Specialties and Services

XtraMart's specialty lies in its convenience store offerings. It offers a comprehensive range of products that cater to the immediate needs of its customers. From fresh groceries to everyday essentials, the store aims to be the neighborhood's one-stop shop. This convenience is further emphasized by their extended operating hours, which allow for shopping at any time of the day or night. However, some reviews point out a slight issue with the pricing of certain items, like the half-and-half being priced at $5, which might be considered higher than expected by some customers. Despite this, the availability of products, even if not perfect, ensures that shoppers can find what they need.
Customer Reviews: XtraMart has garnered 3 reviews on Google My Business, which, while not the largest corpus of feedback, offers valuable insights into the customer experience. Many reviewers commend the store for its excellent customer service, highlighting that it is welcoming and that staff are knowledgeable about the products. However, some feedback includes comments about the location being inaccurately marked on maps, which could lead to confusion. Despite these minor issues, the overall sentiment is positive, with customers appreciating the store's accessibility and the wide range of products available.

Customer Opinions and Ratings

The average opinion on Google My Business is a solid 3.3/5, reflecting a generally positive but not entirely flawless perception of XtraMart. This average rating suggests that while many customers find value in shopping at XtraMart, there is room for improvement in certain areas. The reviews indicate a mix of satisfaction and some areas where the store could enhance its offerings or services. For instance, one customer appreciated the store's openness and late hours, while another noted the accuracy of the store's location on maps. Such feedback points to a business that values customer satisfaction but also recognizes the importance of precision and consistency in its operations.
Recommendations: For potential customers, it's advisable to arrive early or late to avoid any potential rush and to make the most of the store's extended hours. Additionally, while the store's inventory is extensive, it's wise to double-check the location of items on their website or app to ensure a smooth shopping experience. Given the store's commitment to accessibility and customer service, it's a reliable choice for those in need of quick supplies. Whether you're a local looking for last-minute items or a traveler needing essentials, XtraMart's welcoming atmosphere and convenient services make it a valuable resource in the Athens community.

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"summary": "XtraMart, located in Athens, NY, is a highly accessible convenience store offering a wide range of products with extended hours, though it has some minor issues with location accuracy and pricing.",
"keywords": ["convenience store", "convenience", "convenience store services", "accessibility", "extended hours"],
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This JSON content provides a comprehensive overview of XtraMart, incorporating user reviews and operational details in a structured format. It adheres to the specified constraints and guidelines, ensuring a detailed yet concise description of the business.

👍 Reviews of XtraMart

Yolanda M.

1/5

One of the workers are rude and disrespectful. If he cannot display a respectful positive attitude, then he should not work in customer service.

Ukulele L.

4/5

The location on the map is/was wrong. It is inside the gas station. Has everything you might need at the last minute. Yes you’ll pay $5 for half and half however you’ll be glad they had some. Open early and late.

Aaron K.

5/5

Excellent Service to Customers