Courtyard Albuquerque - Albuquerque, New Mexico

Introduction to Courtyard Albuquerque

For travelers seeking a comfortable and conveniently located hotel in Albuquerque, New Mexico, the Courtyard Albuquerque presents a compelling option. Situated at 5151 Journal Center Blvd NE, Albuquerque, NM 87109, United States, this hotel offers a blend of modern amenities, a prime location, and a consistently positive guest experience. Guests can easily reach the hotel by telephone at 5058231919, or by visiting their website: marriott.com. With an average opinion of 4.1/5 based on 1126 Google My Business reviews, it’s clear that this establishment is frequently praised by its visitors.

Location and Accessibility

The Courtyard Albuquerque’s location is a significant advantage. It's strategically positioned just off the freeway, providing seamless access to major routes and facilitating easy travel throughout Albuquerque and beyond. This accessibility makes it an ideal base for exploring the city’s attractions, including Old Town Albuquerque, the Sandia Mountains, and the Albuquerque Museum. The proximity to the freeway also minimizes travel time for business travelers attending meetings or events in the Journal Center area. The hotel’s address ensures a straightforward arrival and departure experience.

Hotel Features and Amenities

As a Marriott property, the Courtyard Albuquerque offers a range of features designed to enhance guest comfort and convenience. The hotel typically provides spacious and well-appointed guest rooms, each equipped with modern amenities such as comfortable beds, flat-screen televisions, high-speed internet access, and a work desk. Bathrooms are consistently maintained and offer convenient amenities. Beyond the rooms, the hotel often includes:

• A Fitness Center: Guests can maintain their fitness routines with access to a well-equipped gym.
• An Outdoor Pool: During warmer months, the outdoor pool provides a refreshing escape.
• Meeting Spaces: The hotel features flexible meeting spaces suitable for business gatherings and events.
• Business Center: A business center offers essential services for travelers needing to conduct business tasks.
• On-site Restaurant & Bar: Guests can enjoy convenient dining options, typically featuring breakfast, lunch, and dinner menus.

Dining Experiences – Potential Improvements

While the hotel boasts an on-site restaurant and bar, some guests have reported inconsistencies in service hours. Specifically, there have been instances of confusion regarding the closing time of the dining area. On one occasion, guests were informed of a 10:00 PM closing time, only to be told later that it was 9:45 PM when attempting to order food. Furthermore, the breakfast service has been described as requiring staff to actively bring the order to the table, rather than allowing guests to serve themselves, a practice that some found less efficient. These experiences highlight an area where the hotel could benefit from improved communication and streamlined service processes.

Guest Feedback and Overall Impression

The overall guest feedback for the Courtyard Albuquerque is overwhelmingly positive, reflected in its average rating of 4.1/5. Guests consistently praise the hotel’s cleanliness, comfortable accommodations, and friendly staff. Numerous reviews highlight the convenience of the location, particularly its proximity to the freeway and major attractions. The comfortable bed and good water pressure and temperature are frequently mentioned as positive aspects of the room experience. The ease of check-in and the friendliness of the front desk personnel also contribute to a positive impression. However, as noted previously, there are some isolated instances of service inconsistencies that could be addressed to further elevate the guest experience. It’s evident that the hotel strives to provide a welcoming and pleasant atmosphere for its guests.

Recommended Information for Travelers

When planning a visit to the Courtyard Albuquerque, here’s some recommended information to consider:

• Booking: Reservations can be made directly through the Marriott website or via phone: 5058231919.
• Location Details: The hotel’s location off the freeway provides easy access to major routes. Specific directions can be found on the Marriott website or through online mapping services.
• Dining Hours: It’s recommended to confirm dining hours with the hotel directly, especially if planning to dine late.
• Amenities: Guests can enjoy the fitness center, outdoor pool, and business center.
• Parking: Parking facilities are typically available, and details regarding fees and availability can be obtained during booking or at the front desk.

In conclusion, the Courtyard Albuquerque offers a well-located and comfortable option for travelers visiting Albuquerque. While minor service adjustments could further enhance the guest experience, the hotel’s strong foundation of cleanliness, convenience, and friendly service makes it a recommended choice.

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👍 Reviews of Courtyard Albuquerque

Melissa T.

5/5

It’s right off of the freeway. The room was clean, bed was comfortable, and water pressure and temperature were great. Check in was easy and the front desk personnel were friendly. We were misinformed about what time the dinning area would close (10pm) and when we tried to order food at 945pm they stated they were already closed. At breakfast we were told to sit and they would come to the table to get your order, that was not correct as well. I would recommend this hotel.

Jonathon C.

We stayed here because everything I saw said this was a nice area. Sounds like they were filming the next fast and furious next door all night in Cabela's parking lot. We had the "permanently shut" sliding door open because the heat was on in the room, which made it unbearable(70° outside). Either heard exhaust backfire or gunshots, but I couldn't tell for sure. The "permanently shut" sliding door was latched with a drop bolt, which could be easily opened with a magnet on the other side. The bolt for the main door did not work. There was about a half-inch gap at the bottom of the door, so all the noise in the hallway would echo in the room. The beds were hard as a rock, and the pillows were down, which my wife is allergic to. The shower leaked onto the floor. There was no microwave in the room, only 1 in the entire hotel. The positive things I could say was that the staff was nice, my car did not get broken into, the hotel was clean, and there were outdoor fire pits. I feel like they cut corners in the rooms to make the rest of the hotel look nice. For 160 a night, I would expect nicer rooms.

Dale

4/5

Rooms appear to have recently undergone renovation but the quality of the work was lacking. Bed was adequate but very firm. Bathroom and shower were sufficient. Food and bar are very expensive so plan accordingly. Avoid rooms are the highway side of the hotel as they are very noisy.

Ana J.

Great stay! We booked a hot air balloon ride in the early morning and wanted something near that. Courtyard was only 15 minutes away with lots of restaurants nearby. Hotel is very clean, quiet despite having a large convention going on and the hotel itself is beautiful. |Would definitely stay again!

Ray W.

5/5

Clean property downstairs public bathroom excellent nice Room design little bit of issues with drainage in the showers but got that fixed. Had two queens, a little stiff. King was a little bit better rooms very warm even though we are heading towards winter time. I like it cool in my room though, overall pleasant day always be satisfied with Bonvoy Marriott

* so many errors on voice text🤣
*just edited

lizzy R.

1/5

Pros: The room is clean, the staff is kind, the lobby is a nice touch to have drinks.

Cons:The beds are HARD! The hotel is next to the highway therefore you can hear cars passing loudly. It is LOUD! You can also hear what is going on in hallway, the noise is a lot. I found ants in the room. To my dismay, I saw a spider crawling on the ceiling above the bed, I’m so glad I caught it before it fell on me.

Unfortunately I will not stay here again.

Russell

Positive: Reception and warm feels with the courtyard and my wife enjoyed the restaurant bar staff. The buildings and grounds are very New Mexico and put you in that enchantment New Mexico is known for. Negative: No

Anusha B.

3/5

Stayed here on 18th March 2025. The app is misleading as it shows an offer for free breakfast however at the front desk they tell you that have to pay extra or choose the higher paid room option for breakfast? (Make it make sense please)
Also came to stained sheets in the bed which was frankly disgusting.