Cole Haan Outlet - Tinton Falls, New Jersey

Cole Haan Outlet presents a premier destination for discerning shoppers seeking high-quality footwear, apparel, and accessories. Located at Address: 1 Premium Outlets Blvd #533, Tinton Falls, NJ 07753, this outlet store offers a comprehensive selection of Cole Haan’s signature designs, catering to both men and women. Customers can easily reach the store via Phone: 324933401, and further explore their offerings through the Website: stores.colehaan.com.

Specialties and Product Range

Cole Haan Outlet specializes in a diverse range of products, encompassing a substantial collection of shoes, alongside a curated selection of clothing and fashion accessories. The store’s inventory includes meticulously crafted leather goods, carefully designed to meet the needs of a sophisticated clientele. Specifically, the store caters to both men’s clothing and women’s clothing, ensuring a wide variety of styles and sizes are available. Beyond footwear, shoppers can find bags, belts, scarves, sunglasses, and other complementary items, creating a complete fashion experience. The emphasis is consistently on combining comfort, style, and durability – a hallmark of the Cole Haan brand.

Convenience and Accessibility

The Tinton Falls location prioritizes customer convenience. In-store pickup is available for online orders, streamlining the purchasing process. Delivery services are offered, providing flexibility for those unable to visit the store in person. For customers seeking immediate gratification, same-day delivery is frequently available, subject to location and order volume. The store is fully wheelchair accessible, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity. A quick visit allows customers to easily browse the selection and make their purchases efficiently.

Payment Options and Customer Service

Cole Haan Outlet accepts a wide range of payment methods, including debit cards and credit cards. NFC mobile payments are also supported, reflecting the store’s embrace of modern technology. Furthermore, the store is known for providing exceptional customer service. Feedback from customers consistently praises the helpfulness and expertise of the staff, with many highlighting the positive interactions with managers like Brook and other team members. A notable aspect is the availability of potential teacher/student discounts, adding value for specific customer segments. The store’s dedication to providing a pleasant and informative shopping experience is evident in the level of assistance offered.

Customer Feedback and Reputation

Opinions: This company has 148 reviews on Google My Business. The overall average opinion: 4.3/5 reflects a high level of customer satisfaction. While individual reviews may vary, the predominant sentiment is positive, emphasizing the quality of the products, the comfort of the shoes, and the helpfulness of the staff. Customers frequently commend the wide selection of stylish and comfortable footwear, appreciating the brand’s commitment to both fashion and functionality. The experience is often described as enjoyable and stress-free, with customers feeling well-supported throughout their shopping journey. The store’s reputation for providing attentive service and a diverse product range contributes significantly to its positive standing within the community.

Key Features Summary

• Prime Location: Situated within Premium Outlets, Tinton Falls, NJ
• Extensive Product Range: Shoes, Clothing, Accessories, Leather Goods
• Convenient Services: In-store pickup, Delivery, Same-day delivery
• Accessibility: Wheelchair accessible
• Payment Options: Debit cards, Credit cards, NFC Mobile Payments
• Positive Customer Service: Known for helpful and knowledgeable staff

Overall, Cole Haan Outlet in Tinton Falls provides a compelling shopping experience, blending quality products, convenient services, and a commitment to customer satisfaction. It’s a destination for those seeking stylish footwear and accessories, backed by a reputation for excellent service and a welcoming atmosphere. The store consistently strives to meet the needs of its clientele, offering a seamless and rewarding shopping journey.

👍 Reviews of Cole Haan Outlet

Emme

5/5

Teachers/student discount, wide selection of super comfortable and stylish shoes, and very very helpful staff from Brook the manager to 3 other people who helped us. We will be back!!

Katie W.

5/5

Love this Cole Haan shop. I've been coming to this Outlet for more than 10 years and I love Cole Haan for their comfy shoes and soft leather. This location always have very good deals and don't forget the clearance section in the rear. Staffs are extra friendly and helpful each time I'm here. I've introduced Cole Haan to my family and they love it. My niece and her boyfriend starts to shop here too and online. There's also a student discount so don't forget to ask when checking out. If you happen to love them as much as I do and spend more than $250, you can get $50 off on top of the deals!! I've got this $150 comfy light weight shoe for $32 after all the discounts. It's such a bargain!!

Lora W.

5/5

Helpful employees. Great selection of shoes, belts, wallets, socks and more.

Alex S.

3/5

Usually I don’t leave reviews like this, but here we go. My boyfriend and I walked into Cole Haan at the Jersey Shore Premium Outlets the night of December 30th. He’s been wanting a pair of dark brown boots for a while now. He finally finds the perfect ones at this store, however you can tell they had scuff marks on them and some light black scratches. He decides to see if he is able to order them instead as he really likes them, but he was not going to buy shoes that had some damages to them. A lady informed us what was out on the floor was out, however we could order them at the register if we wanted to. We decided that’s what we wanted to. Another older lady who did not seem like she wanted to go through with ordering the boots for my boyfriend decided to tell us that she cannot order them because they will not be able to process a new order for those boots as they are on clearance… the boots were displayed in the front, and the clearance section was in the very back of the store… but anyways… we decided okay we will just order them online then. (Online was double the price than in store). Another worker who was a younger gentleman, very thin, wearing a flannel overheard us and said “I can just order them for you if you want.” We let him know that would be great! He proceeded to process the order. The older lady rudely interrupts the young man who was attending us saying “did so so give you permission to do that? We can’t order them if we have them in store already?” At this point I was annoyed as I can see what was going on here. It felt as though the lady did not want to waste her time processing the order due to It could probably take up time or maybe she was losing out on a sale in store. I rolled my eyes and stated i don’t see what the problem is with him ordering the boots and helping us. She then says to the boy helping us “oh well it’s gonna be $5 extra to ship them to you.” My boyfriend said that’s not even an issue. The boy proceeded to process the order and successfully submitted It for us. What was wrong with the older lady? Why didn’t she want to help us? I am a manager at a retail location as well and this was beyond rude and she made this process so much more difficult than It had to be. However the boy that helped us? Amazing! Such a nice and kind young man who was willing to go above and beyond for us. I don’t like how she tried to stop the transaction and she better had not said anything slick to him after we left because I would like a word with her if she did! And if she is his boss, she deserves a demotion! Why work retail if you don’t have the patience to deal with customers and find a solution for them? I give a three stars due to the boy being amazing and helping us! The older lady prevented this from being 5 stars.

Bread N. B.

1/5

Came in to the store Saturday afternoon, the employee that greets ppl at the door looked right past me and greeted two older ladies that walked in 2 seconds after me. Told the other customers about a sale they are running while I’m literally standing 4 feet away thinking she’s going to turn to me next to assist me, I get the cold shoulder. Walked through the rest of the store no one else attempted to assist me. The vibe I got was “we don’t like your kind in our store”. Work on your customer relations. Don’t just pick and choose who you greet. I will not be returning to this location.

Larry K.

5/5

Excellent array of
merchandise both male and female . Brook, the manager, was polite,helpful, and a pleasure to work with. Not rushed -very accommodating -excellent sale pricing. Highly endorse the store and the staff.

Michael J.

5/5

Date: 7/1/2023
All of the women working in the store were so friendly and helpful. It was a great experience. 5/5 stars.

Jesabel C.

5/5

They have the most energetic and welcoming door greeter! Great customer service and we were there because of the quality and workmanship of Cole Haan products. A sale makes it even better.