Freightliner of Bridgeport - Swedesboro, New Jersey

Viktor M.

Very disappointed with the service and diagnostics.
I brought my truck in due to a coolant loss issue. I clearly told them what was happening, and they claimed to have pressure-tested the EGR and said the problem wasn’t coming from there. Instead, they told me more teardown was needed, including dropping the oil pan to inspect the engine, and that I might be looking at a full engine overhaul.

I decided not to go ahead with their suggested work and picked up my truck. Despite no actual repairs being done, I was charged nearly $1,200 just for their estimate and diagnostics. I took the truck to another dealership right after — and it was the EGR after all. A correct and much simpler fix.

This shop misdiagnosed the issue, recommended an unnecessary and expensive overhaul, and still charged me an excessive amount. I won’t be returning, and I’d advise others to be cautious.

Kyse J.

These guys suck, no accountability. If you order parts and they dont show, dont expect to receive a phone call. Youll find out when you show up and the part isnt there and Chris will blame the warehouse. Just go to the Elkton store and dont waste your time here.

Calvin

After months of slapping on parts trying to fix my Columbia with it’s powerloss turbo cutting on and off issues these guys and desk lady fixed my problem..I’m really really happy with the work..although expensive
i am relieved they found my problem and fixed it and i can get back to working..its been an issue for over a year..i avoided going to the dealer because i simply couldn’t afford to go but at the same time i spent the same amount and more trying to be cheap..i would like to thank the team over there and ms Kayla at the front desk for helping me and being transparent as she can be with pricing..all the work comes with a warranty it’s been only 1 load since it’s been fixed so my review is early but I’m back to business

Daniel V.

Truly an amazing place. Beyond satisfied with the service not only done to my rig, but the customer service received. Hands down best experience I've had at a shop and I couldn't be happier with the price, work done, and to have my baby back on the road. You won't be disappointed at Bridgeport!

Brian D.

I really can’t say enough about this location. We received excellent service from everyone involved. From Kayla our service writer to Rob the shop forman to our technician Matt. Everyone went above and beyond to help us get in and out.

calvin D.

I arrived at 12:46pm at parts department. Their closing time today is 1pm and doors were locked. I was counting on being able to pick up a part to compete a load I had. Alot of us count on the ability to rely on Freightliner dealers and hours of operation should not be cut short.

Zar K.

They did good work on the unit, but please be aware that a simple inverter breaker reset will cost you almost 500$

Jorge V.

⛔️ MUST READ ⛔️ I purchased a cylinder head out this this guys which cost me 7,300 usd including a core for 1,174 usd, NOW after almost 4 months and they haven't call me for the core (I called them like 4 times within this 4 month) so I call them again to see what's going on with my core of 1,174 usd and now they say that my cylinder head was missing parts and they can only reimburse me $200, when I said let me get those parts to you so the manager told me that now is too late when they haven't even call me to let me now about it, they were just waiting for those 3 months pass by so they can steal those $900 usd.
⛔️⛔️JUST BE CAREFUL DOING BUSINESS WITH THIS PEOPLE⛔️⛔️