Ferguson Bath, Kitchen & Lighting Gallery - Daphne, Alabama

Address: 25271 Friendship Rd, Daphne, AL 36526.
Phone: 2516212147.
Website: build.com.
Specialties: Bathroom supply store, Appliance store, Kitchen supply store, Lighting store.
Other points of interest: In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible parking lot, Wheelchair accessible entrance, Service guarantee, Appointment required, Quick visit, Credit cards, Credit cards.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Ferguson Bath, Kitchen & Lighting Gallery

2516212147

Ferguson Bath, Kitchen & Lighting Gallery is a well-known store specializing in bathroom supplies, appliances, kitchen supplies, and lighting. Located at Address: 25271 Friendship Rd, Daphne, AL 36526, this store is conveniently accessible to people looking for high-quality products and services. You can contact them through their phone number, Phone: 2516212147, or visit their website, Website: build.com.

One of the unique features of Ferguson Bath, Kitchen & Lighting Gallery is their in-store shopping experience. They offer onsite services that guarantee excellent customer service. Additionally, they provide same-day delivery, making it easy for customers to receive their purchases quickly. The store is also wheelchair accessible, with designated parking spaces and an accessible entrance, ensuring that everyone can shop comfortably.

Ferguson Bath, Kitchen & Lighting Gallery has a service guarantee, which means they stand behind their products and services. To ensure a smooth shopping experience, it's recommended to make an appointment before visiting, although quick visits are also welcome. They accept all major credit cards, making transactions easy and convenient.

With 22 reviews on Google My Business, Ferguson Bath, Kitchen & Lighting Gallery has an impressive average opinion of 4.1/5. Customers have praised the store for its knowledgeable staff, high-quality products, and excellent customer service.

Reviews of Ferguson Bath, Kitchen & Lighting Gallery

Ferguson Bath, Kitchen & Lighting Gallery - Daphne, Alabama

Pat Ramplin

5/5

The showroom has everything you could use to upgrade or change in your home. Anne was very helpful when I needed to add the matching escutcheon last minute to our order. We will definitely be back on the next project.

Jay Foster

1/5

So after literally months and repeated phone calls and as a result of my initial review Ferguson finally did the right thing by us. So I will modify my review accordingly. I will only say to double check everything with them very carefully so you get it right the first time. If they had only done the right thing from the beginning this review would have been very different. I'm not changing my rating but no longer feel as negative towards them as I did before. I am leaving my original review here for perspective and so you can be aware when you do business with them.

OrIginal review:
Do not do business with this company! We special ordered an appliance through them for a new home build. THEY made a mistake and ordered the wrong thing from the manufacturer. We did not discover the error until we went to install the appliance. Ferguson eventually (after photo and electronic evidence was presented to them) acknowledged the mistake was theirs but refused to accept any responsibility for it or make any efforts to correct it. The only person representing Ferguson management was absolutely a pain to work with. They are dishonest, unethical, uncooperative and I could use a few more personal derogatory terms to describe them. Stay away at all costs. If I could do zero stars or negative stars I would.

J Stokes

5/5

Great customer service. Jacob stuck around after hours to help me make sure I had everything I needed for my hot water heater installation. Highly recommended! Thanks to Jacob and his team at Ferguson.

Karen Peacock (Pcok)

4/5

They carry just about everything (except what I needed) .... The only reason I gave a 4 instead of 5 stars is when I was waiting for the customer ahead of me (there was only the one guy that was working the counter) but no one acknowledges you until you are next. It was about a 15 min wait. I personally think that even saying, "we will be with you as soon as possible" or just a "good morning" would work. No big deal.... Just a pet peeve, I guess.