The Redlands Thrift Store - Redlands, California

Mrs. K.

DO NOT DONATE TO OR BUY FROM THIS STORE. It's dirty inside and their prices are INSANE! It's a THRIFT store, not a department store. All their workers are rude and the cashier tells you the price per clothing at the register. They even have guys walking and sitting around acting as security. For what Their 'valuables' aren't even good, it's garbage. You are so much better off shopping at Goodwill or Salvation army. At least they're much more clean and organized with GREAT prices. Don't waste your time in this dump.

Bryanna D.

We used to love coming here—even braving the summer heat—just to hunt for hidden gems. But over time, we noticed the quality of items declining while prices kept rising. Why pay thrift prices for a skein of yarn when I can get a brand-new one at Joann for the same price?

Today was the last straw. Today was their 50% off sale (some exclusions), so my husband and I stopped by. He found a few things, including two small tools marked "99" Given our past visits, we assumed they were 99¢. At checkout, we were told they were $9.99, the flannel was $20, and the long sleeve was $10. Excuse me? The tools are $6.99 new at Walmart, and the flannel might have been $20-$30 if it were brand new.

We pointed out the tool pricing issue, only to be told the missing "9" was implied—how silly of us! As for the clothing, we confirmed the final prices and asked if the discount had been applied. The cashier flatly stated, “That’s the price.” When I questioned if the flannel’s original price was $40 (which would be absurd), I was met with a blank stare.

At that point, we left empty-handed and won’t be back. Whether the discount applied or not is irrelevant—the problem is the outrageous pricing of donated, visibly used items. And for what? The store isn’t particularly well-kept, and the staff, often court-appointed, are more focused on following customers around than assisting them.

We don’t mind paying fair prices for secondhand goods, but we know when we’re being ripped off.

Karina C.

Two situations happened this day 🙄 The "new" store manager, is a joke. She is so rude. Sonia asked me to hang the hangers on the rack, so I did. Rushed while doing it, I had a line, and I was up to pay. As I'm about to pay, when the "store manager" shouts to Sonia " Sonia, can you tell the lady that was hanging the hangers to hang them right, they're all facing different ways, it's a mess" I stopped in my tracks and responded, "I am still here, I was rushing because I was due to pay" Sonia looked at me and padded my hand, like saying sorry and to basically ignore her. I brought the hangers with me, to not give them double work. But guess what, next time, I am leaving them on the rack. It's not my job to be hanging them. I come here a lot, and even the customers are rude. I went on the new president's inauguration, there was another person outside, apparently entitled to cutting in line. I know they open at 10:30. So I parked, people standing outside their car, or in their car. I park, grab a cart and stand in "line" there's no line, everyone is cold and waiting in their car. Or outside. He, said something, grabbed a cart and stood right in front of me. Mind you, I was the first one in line. Not once did he turn around to say anything. I kept quiet, I was highly bothered. But kept to myself. He looked arrogant and rude, like sense of of entitlement. It got close to opening time, and a worker passed by with the, dumbest hat, the new president walks around with, and says hi, to the man that cut in front of me, like he knew him for years. The worker walked in the store and he was back to silence. As we walk in the store, he looked back, and I just stared at him as well, he said nothing. As I assumed. They're all so ballsy, but then realize they are not as ballsy as they think.

Best believe next time I go, and I will keep going back because I love this store. I will put my foot down, if someone cuts in line or if the store manager gets snarky again. I know we are all shopping for different things. But It's not right.

Note to self, leave the hangers in the rack!

Trin C.

I go to thrifts stores all the time. They left a sign 10 books for a dollar and after 3 hours of looking around they said no that was Wednesday. No consideration for their mistakes!! 3 hours and another two guys too were there for more time then me. I don’t know if they got their coins but I’m. So upset! It’s a thrift store they should have honored it! Never again going here. And last time I spent over 39 in books there without the special.

rachel E.

First time coming and I won’t be coming back. First of all the store is dirty and UNSAFE, everything is a mess and there are things all over the floor i tripped twice on items that were left on the floor. Yeah they do have a lot of stuff but none of it is worth buying, most of it is damaged or broken and extremely overpriced. I found a broken mirror priced at 45 dollars, crazy. At the moment they are selling used snow jackets for 39.99 if you know anything about snow jackets most of them are double layered that comes in two pieces. The cashier told me I had to pay 80 dollars for one jacket because it had a second layer why don’t they have a sign for that then. You would think that because its for toddler the price would be cheeper but nope so for two USED WORNE OUT JACKETS my total was 180 dollars for one adult and one child snow jacket. I can get two new jackets for that price. On top of that horrible customer service the cashier was rude and looked like she didn’t want to be their, vary unhelpful. I will never come back I can overlook everything but overpriced stuff is not it. Overall the store has alot of things, most of it is overpriced junk but the auction is probably the only good thing about the store but based of the other reviews the auction sucks to.

Sarah S.

Pretty large store with it’s own auction house! The silent auction concept is unique, will be great once you can bid online! Redlands has a lot of history so there are many treasures to be found! This store is large and is worth a visit!

Luanna

I have stopped here many times.But today will be my last!! I was harrassed by the employees only 5 minutes after I entered the store with my elderly husband. They stopped me and questioned me about my handbag like I had just stolen it there.. I had a full woman's handbag with my personal things in it. They made me wait for 10 minutes until this lady at the register
Came and looked at my purse. They said I could go.! IF YOU WANT TO BE TREATED LIKE A COMMON CRIMINAL THEN SHOP THERE!! I will never recommend my friends to go there again!!

Em M.

Aw. I had recommended this thrift store to my friends last year. Stopped for a quick visit today and it was not it. Clothing items were over priced, almost all the furniture, which was what I went in for, was priced at $250 and up! It was hard to maneuver around with a stroller as well, even without one it's narrow and cluttered, not very organized and you'll have 5 different guys staring at you to prevent theft? Unfortunately this store won't be in my rotation anymore.