Livermore Auto Mall - Livermore, California

Address: 3500 Las Positas Rd, Livermore, CA 94551, United States.
Phone: 9254471100.
Website: thelivermoreautomall.com
Specialties: Car dealer, Auto parts store, Auto repair shop, Car accessories store, Car leasing service, Car repair and maintenance service, Tire shop, Truck dealer, Used car dealer, Used truck dealer.
Other points of interest: Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Oil change, Repair services, Credit cards, Debit cards, Credit cards.
Opinions: This company has 204 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Livermore Auto Mall

☎️9254471100

⏰ Open Hours of Livermore Auto Mall

Monday: 9 AM–8 PM
Tuesday: 9 AM–8 PM
Wednesday: 9 AM–8 PM
Thursday: 9 AM–8 PM
Friday: 9 AM–8 PM
Saturday: 9 AM–7 PM
Sunday: 10 AM–5 PM

About Livermore Auto Mall

Livermore Auto Mall, located at 3500 Las Positas Rd, Livermore, CA 94551, United States, is a comprehensive automotive hub that caters to a wide range of car-related needs. With a phone number 925-447-1100, customers can easily reach out for assistance. Their official website, thelivermoreautomall.com, provides detailed information about their services and offerings.

Facilities and Services

Livermore Auto Mall stands out for its diverse range of services tailored to meet the needs of car enthusiasts and owners alike. Their specialties include:

- Car Dealer: A vast inventory of new and used vehicles.
- Auto Parts Store: Stocked with everything from basic accessories to complex repairs.
- Auto Repair Shop: Expertise in diagnosing and fixing a variety of automotive issues.
- Car Accessories Store: Enhance your vehicle with the latest in accessories.
- Car Leasing Service: For those looking to drive without the long-term commitment.
- Car Repair and Maintenance Service: Comprehensive care for your car's upkeep.
- Tire Shop: Specializing in all your tire needs.
- Truck Dealer: A dedicated section for truck enthusiasts.
- Used Car Dealer & Used Truck Dealer: Expanding their offerings to include pre-owned options.

Accessibility and Convenience

Understanding the importance of accessibility, Livermore Auto Mall offers:
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet

Moreover, their services include convenient options like delivery, in-store shopping, and various repair services, ensuring customers can choose the option that best fits their schedule and needs.

Payment Options and Customer Reviews

Customers have the flexibility to pay with credit cards and debit cards. The establishment has garnered positive attention from customers, with 204 reviews on Google My Business, boasting an impressive average opinion rating of 4/5. This suggests a high level of customer satisfaction, particularly in areas like customer service and the overall shopping experience.

Recommendation

For anyone in search of a one-stop solution for all their automotive needs in Livermore, Livermore Auto Mall is highly recommended. Their commitment to customer service, as evidenced by the positive reviews, and their broad range of services make them a standout choice. To explore their offerings further, visit their website at thelivermoreautomall.com. Whether you're looking to purchase a new vehicle, service your current ride, or simply need some auto parts, Livermore Auto Mall is equipped to meet your needs. Don't hesitate to get in touch with them to schedule a visit or discuss your specific requirements over the phone or through their website. Your satisfaction is their priority, and they're ready to help you find the perfect solution for your automotive needs.

👍 Reviews of Livermore Auto Mall

Livermore Auto Mall - Livermore, California

Kitkat

1/5

Not one person approached me to offer help ,staff walked by. First time on a car lot and no one spoke to me. Usually folks are eager to help?

maggie J.

3/5

Well... lots of changes to this place and new owners/management. Unfortunately we had a new guy... poor guy first night by himself. Things weren't working... getting keys out for test drives etc. He was nice otherwise. Will be interesting to see how this place operates under new owners. Hopefully they go back to basics and great customer service... time will tell and fingers crossed!

John P.

5/5

Yama from Livermore Honda was very helpful and courteous. We went to Livermore Honda look for a Lexus but my wife wanted a moonroof unfortunately that vehicle didn't have one. Yama told us that the entire auto mall owned by their group and he walked us to other dealerships he showed us other vehicles. from now on I would differently come here if I needed a vehicle. Large selection of vehicles and helpful employees. Thanks

Charlie S.

5/5

Picked up a new car at the best price available without the stress. Alina helped me get the best price for a Clarity anywhere in the area and stayed true to the price provided up front. Throughout the process she was attentive and informative about the car and the process. On the test drive she answered any questions about the car while providing plenty of details about it. When I decided to purchase the car there were no attempts to sneak in hidden fees.

Alina provided everything up front and was clear about what was included for the car and what could be added on. She found several good deals and I didn't feel like I needed to constantly haggle just to bring the price down. I never felt mislead or pressured for any of the additional packages I wished to add or remove. Any questions I had about what was included or excluded in certain packages were answered in detail. At the end of it all I had a new car and I didn't feel stressed about any of it, which was a welcome change of pace for me. Thanks again Alina!

om B.

4/5

Had my eTron purchased here , so this is my 2nd service but nobody guides where to stand for service, Nobody greets, service reps while helping others intentionally ignore or avoid to eye contact you, no receptionist..., once I got my turn start talking to service reps things feels bit better..

You have to ask for the ride, in-spite of clearly asked for windshield replacement, other repairs while booking appointment many weeks in advance so they know it's a multi day job yet for a loaner i begged still didn't get one...

A rental car can be on our own but that still needed someone to pick-up drop-off to rental place, and also audi service locations all that double logistics there.., super inconvenience! IMHO for a brand new luxury car we invest in the expectation of a reasonable support, maintenance services.

>>Today I received a response from service manager and willing to correct it next time., changed 2 to 4 stars just by assurance of improvisations and kind enough to listening to the feedback

Felisha T.

4/5

Specific to Livermore Honda-
Alex has been my service provider for close to 5yrs and he always offers such awesome and professional service. I can probably count on one hand how many times I've been helped by another service person, which they have been uber pleasant and professional as well.

I purchased my car here in 2016 and will take it nowhere else for service. I tried once closer to where I live, but was so disappointed with the customer service and the service as a whole that I will never go anywhere else other than Livermore Honda.

Deep K.

4/5

Cars available for everyone

Tango T.

2/5

This place is a mess. The construction going on in & around the building has been going on for very long time. Due to the construction, the service suffers. It seems as if many of the staff don't know what needs to be done. I.e. just picking up an auto part & whether or not it has been paid for. Just contacting them via phone to checking to see if my part had arrived for pickup is a very difficult thing to do. Their phone system is very, very poor. I will no longer go to this dealership any longer. It is better to go to the dealership in Pleasant Hill.