Thompson Building Materials - Lemon Grove, California

Asma A.

It’s Taking us over a month to pick a color for the stucco and someone suggested to come to this place and ask for Diane. First, she wasn’t helpful and when I picked 2 colors from the wall sample. I asked her for samples to do it at our home. We waited 5 days and when my husband picked up the sample and we opened it at home, it wasn’t a paint sample. They were just blocks of paint like the ones they have on their wall. This is not what I wanted and she never explained that it was blocks of color and no paints. So, my husband started yelling at me, telling me I can’t do anything right and I’m very upset over lack of clarification of what kind of sample it is.

KidTako

SHADY BUISNESS!!! Skimming going on here.
In the office and out in the yard, most of them seem high... ALL of them just DON'T care and seem like they want to stab you let alone help. Called one week got a quote... 3 days later a different quote... today got another quote. All plus or minus by 3-5 hundred for the SAME MATERIAL. Only went because the client likes them. Not MY money... but my client was 100% ripped off by Thompson.

frank Z.

Beware of deceptive and unscrupulous retail practices...bought a product that was in a sealed printed white bag (poly sand) and upon opening clearly contaminated and solidified. Took it back, counter help then manager claimed "we can't take it back since you opened it". Sure, with x-ray vision one may be able to determine this was a bad bag. Just ended up disputing the charge with my credit card provider and funds returned.

Compared with the big box stores this outfit (now foreign owned) is loser.

Christian T.

Joey and Junior helped me out a lot on a special order item. They came through when I needed them. I highly recommend the them.

Victor M.

Great service very professional supplier as always specially thanks for Kenny’s help.

Tom C.

Great building material yard for both Contractor and Homeowner to buy products

Phiny P.

We were struggling to find the right kind of fire proof door for our condo since it has an atypical size and needed to meet HOA requirements. We went to a name brand, chain store and even after requesting help got very minimal support, so we ended up having to return the door we ordered as it did not meet the specifications.
We decided to check out Thompson Building. Vince realized we had never changed out a door before and instead of being discouraging, he made every effort to figure out what we needed, asking questions and looking at pictures. He gave advice on the pros and cons of different products including ease of installation. He also figured out we didn't need the super expensive door the chain store recommended! Vince helped us order what we needed and delivered it. Vince stayed in contact with us, answered ALL of our very many questions and also ended up spending his own time helping us complete our difficult project. We really appreciate his kindness, professionalism and positivity. He is an expert at what he does and is an amazing human being as well! The world needs more people like Vince!! We will be ordering more products from Thompson's as long as they have Vince!! THANK YOU Vince!!

Nathan M.

I spoke to Jr's supervisor regarding his superior customer service skills and vast knowledge.

One great emplyee who represents Thompson Building Supply with elegance!

Diversified Fence and Landscape LLC