Ashley Store + Outlet - Lathrop, California

Address: 18290 S Harlan Rd, Lathrop, CA 95330, United States.
Phone: 2097072177.
Website: stores.ashleyfurniture.com
Specialties: -.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Wheelchair-accessible washroom, Assembly service, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 2091 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Ashley Store + Outlet

☎️2097072177

⏰ Open Hours of Ashley Store + Outlet

Monday: 10 a.m.–9 p.m.
Tuesday: 10 a.m.–9 p.m.
Wednesday: 10 a.m.–9 p.m.
Thursday: 10 a.m.–9 p.m.
Friday: 10 a.m.–9 p.m.
Saturday: 10 a.m.–9 p.m.
Sunday: 11 a.m.–8 p.m.

The Ashley Store + Outlet, located at Address: 18290 S Harlan Rd, Lathrop, CA 95330, United States, is a well-known furniture retailer that offers a wide range of high-quality furniture options for your home or office. The store can be reached via phone at 2097072177, and their website is accessible at stores.ashleyfurniture.com.

Specializing in a variety of furniture styles and designs, the Ashley Store + Outlet caters to diverse tastes and preferences, ensuring that customers find the perfect pieces for their spaces.

In addition to their extensive product range, the store offers several other points of interest, including delivery, in-store pickup, in-store shopping, onsite services, wheelchair-accessible entrance and parking lot, wheelchair-accessible washroom, assembly service, Wi-Fi, and a welcoming environment for the LGBTQ+ community and transgender individuals. They accept various payment methods, such as checks, credit cards, debit cards, and NFC mobile payments.

With a strong presence on Google My Business, the Ashley Store + Outlet has earned 2091 reviews, boasting an impressive average opinion rating of 4.2/5. This outstanding feedback showcases the store's commitment to customer satisfaction and the quality of its products and services.

👍 Reviews of Ashley Store + Outlet

Ashley Store + Outlet - Lathrop, California

Cecelia D.

1/5

Was very disappointed with the 5 drawer dresser that I purchased on the 2ndofJanuary. When I had it picked up on the 3rd of January opened it was broken. I expected it to be usable I want my money back and your company to come pick up It. The people on the phone were no help at all. Please come get and bring me my money. I hope to have this done by Wednesday the 8th of January. Don't you inspect the products before you pack and sell them? I will be getting ahold of the BBB.

Rodrigo A. F.

5/5

I had an amazing shopping experience at Ashley Outlets, thanks to Juan. From the moment I walked in, he provided me with all the information I needed and answered all my questions with great professionalism and kindness. Thanks to his help, making a decision and completing my purchase was incredibly easy. If you’re looking for quality furniture and outstanding customer service, I highly recommend asking for Juan. He will make sure your experience is as great as mine! He definitely deserves recognition for his excellent work.

Celeste A.

5/5

Outstanding service. Elena was able to expedite our new dinning table and rug within a week, and was also very patient and friendly with us. Thank you to Ashley’s staff for a very wonderful experience helping us find our furniture. We definitely plan to return in the near future!

Eric M.

5/5

Today was an incredible experience! We went to the counter to help our father-in-law find a chair for his living room. The service we received was top-notch, and it made us realize we should totally upgrade our entire living space. We left with a complete living room set for him, and he was over the moon! He couldn’t believe it would be so easy, and the selection was a bit overwhelming at first, but he felt great about having such a great choice and variety.

Lance B.

5/5

Great service. Prices were the best around. Quality products. Very satisfied and would recommend to all. Bought a bedroom complete set and mattress and more.

Lizbete F.

1/5

Oh boy if zero stars were a option ! I made a really big purchase in store a item I’m my order was a memory foam firm mattress 14 inch well they delivered a soft 12 inch the wrong item. Forget customer service all I herd was the manager say I will assist and advocate for you in making a claim and seeing what options you have. First off you are not assisting me you are correcting your stores error mind you I showed them pictures and video with measurements that proves the wrong item was delivered. It was not a cheap mattress also the claim frame time is 3 days if you do not hear back you have to chase after them after that time.This should have never happened let alone make the customer further inconvenienced I have back and neck issues so I have at this point supper unhealthy painful sleep.

Review update on 10/7/24 I got a call that they would be refunding the mattress and someone would call me for a pickup. Then on 10/15/24 I got another call that I would need to come in for re selection when the called I was at work and today 10/22/24 I spoke to Aileen and explained that I already bought a new mattress elsewhere based on the conversation on 10/7 and she said if I had the name of who I spoke to I did not personally think I had to do that she stated it was my fault and my job to have gotten the name of the person who called on 10/7 and she would only give a credit. With the whole experience what makes them think I would want to shop there again. I did take her advice and took down her name to document how poor horrible untrained the overall customer service is at this store thank you for the tip Aileen.

David B.

4/5

I came into the Ashley’s store in Lathrop just to look at bedroom sets and I was greeted at the door by one of the sales staff, Didier. He asked me what I came in for, and proceeded to show me what they had.

Didier then left me alone to look around, which was nice. Once I figured out what I liked, I went and found Didier to help me make my purchase. Didier’s manager Tanner came over to assist on the paperwork. Didier was really nice, and very professional. It was all a smooth, no pressure process.

I went into Ashley’s just to look at bedroom sets and I left out with two bedroom sets!

Thanks Didier, Tanner, and Ashley’s!

February 04, 2025 Update. Unfortunately the same energy wasn’t given after the sale. Phone calls weren’t returned, an item came damaged, which took weeks to replace, other items were on back order that was supposedly in stock, and their delivery schedule was very inconvenient and interfered with my work schedule. By the third delivery I was finally able to get a Saturday delivery.

Unfortunately because of all of the post sale issues I’m deducting one star.

James J.

5/5

We purchased a set of recline sofa couple weeks ago at this store. My wife and I loved the design of the sofa. The lines were simple and sturdy. Aileen (sales) and Juan (sales manager) provided a great buying experience I've ever had also.