Jackson's Service Center - Susanville, California

Sherry V.

My Car needed repair, they took care of my car, right away. They help me in many ways, while my car was in the shop. Drop me off, lend ne a car, to go to work. They will go above and beyond for their customers. Now my car is all fix & working well. There is no other place, I would trust & go, for my car repair and maintenance, just this place. They treat you like family.

Jane

At the start of the month I had problems with my Jeep. Took it to Raj and told him I wasn't getting a check engine light so I had no idea what was going on. He took it for a few days and when I got her back he not only fixed the problem but also changed the oil, replaced the wiper blades and filled her with premium gas. When I saw the bill I was shocked. He charged me next to nothing. I couldn't have gotten that kind of service anywhere else around here. Will never go anywhere else for service and Great hug's. Thank you Raj

richard E.

Time for tires. The last time I tried to buy locale was not good. High price, rude, condescending attitudes, even cussed at, pay my price or told "drive to Reno or Redding". I do not enable thieves; I will not be ripped off. I kept my pride, dignity and MONEY, I did go to Reno. This time I started checking different stores, my sincere thanks go to Raj Singh of Jackson's Service. I asked him every question that pertained to new tires, new valve steams, balance, disposal of the old tires. He did not try to talk me into things I didn't want or need I found Raj to be fair priced, honest, patience, and ethical. Balance is perfect, Bottom line I was treated with respect, kindness. I noticed he and employees treated all of his customers how a customer wants to be treated I highly recommend Raj at Jackson's and will be back.

Kalee M.

My throttle body went out and they had it fixed in one day. Quick and great service my car is running so well now!!!!!!They are the best!!!!!!!!

Anam K.

I need a smog check for my car in Susanville, California. This small small town is at least two hour drive to another place I can get a smog test. A ripe opportunity for legalized robbery which Jackson's take full advantage of.
When I arrived for the smog test I believed I was in for a bill of somewhere around $40. I was shocked when presented with a $100 charge! I asked for explanation of such a high price for just a few minutes of work. I was told that since there is no competition, they can charge whatever they want. Since I suggested that the price might not even be legal I was told to leave and go elsewhere. After such treatment I think that this is a great idea and I have to suggest that everyone go elsewhere too.

And, just in case you thought that maybe their mechanic could do a good job repairing your car...?
Previously I had asked their head mechanic if their gas had ethanol? He blithely "taught" me that the Octane number on the pump indicated the content of ethanol in the gas with the higher number indicating more ethanol. That is not how it works just in case you thought their mechanic could do a good job and knew what they were doing.

cheryl B.

Just went to Jackson's and met the new owners. They let me know they were in training and learning the new ins and outs of their new business. They were very friendly and courteous. I always get my gas there, as I love the old fashion service of doing my windows and filling the tank. Take the opportunity to go in and let them pump your gas for you. It's great. I will definitely recommend them

Cheryl

Sailesh ?. S. S.

Had a burst radiator that needed a replacement. The crew here was honest, responsive, and reliable. They worked on the car the same day and even helped me clear out the error codes from the car. Not very expensive and a good choice to go to when you are in the area.

Francis

I was on a road trip driving through town, when my car started giving alert issues. I took the car to a few places and they were no able to help me. When I came here, they took the car right away in and tried to find the issue and get it fixed. Regretfully they didn’t have the parts needed nor in the near by auto parts stores, and despite this and spending good part of an hour working on the car, they did not charged me- so I brought them a six pack.
A shout out there to look for this jewel if ever needed.