18th Street Train Shop - Fayetteville, Arkansas

18th Street Train Shop: A Dedicated Model Train Retailer

For individuals and families seeking a comprehensive selection of model trains and related accessories, 18th Street Train Shop stands as a reliable and knowledgeable resource. Located at 2105 W 18th St, Fayetteville, AR 72701, United States, this establishment has cultivated a strong reputation within the hobby community. Accessible via telephone at 4795212091, and further detailed on their Facebook page, 18th Street Train Shop offers a convenient and engaging experience for both seasoned enthusiasts and newcomers to the world of model railroading.

About the Business

18th Street Train Shop specializes in providing a wide array of model train equipment, including locomotives, rolling stock, track, scenery, and accessories. They cater to various scales, ensuring there’s something to suit every collector's preference and budget. The store’s focus extends beyond simply selling products; it’s about fostering a community of railroading hobbyists and providing expert guidance.

Key Features and Services

The shop offers several key features designed to enhance the customer experience:

• Delivery Services: They provide delivery options, broadening their reach and convenience for customers.
• Same-Day Delivery: A commitment to swift service is demonstrated through their same-day delivery capabilities, a highly valued benefit for those with immediate needs.
• Wheelchair-Accessible Car Park: Recognizing the importance of inclusivity, 18th Street Train Shop operates a wheelchair-accessible car park, facilitating access for all patrons.
• Quick Visit: The store is designed to accommodate quick visits, allowing customers to efficiently browse and purchase items.
• Credit Card Acceptance: Customers can utilize various credit cards for secure and convenient transactions.

Customer Feedback and Reputation

As evidenced by their presence on Google My Business, 18th Street Train Shop has garnered a considerable amount of positive feedback from its clientele. Currently, the company holds 45 reviews, reflecting a strong level of customer engagement. The average opinion stands at 3.7 out of 5, signifying a generally favorable perception of the business. The reviews highlight the store’s knowledgeable staff, particularly Dave, who consistently receives praise for his helpfulness and expertise. Customers frequently mention his ability to answer questions thoroughly and provide valuable insights into the model train hobby.

Several reviews underscore the shop's commitment to customer satisfaction. One customer noted that Dave was “very helpful and full of knowledge,” and that he was “going to learn on it.” Another customer valued the ‘price is right on this rig,’ and found the prices online to be higher. A significant number of customers also commented on the helpfulness and kindness of the owner, emphasizing his patience in addressing their inquiries. A recent purchase by a child and their parent highlights the positive impact of the shop's offerings, with the son reportedly “loving” his new train set and the owner being “very helpful and nice.” These anecdotes collectively suggest a welcoming and supportive environment, encouraging both novice and experienced hobbyists.

Location and Contact Information

Address: 2105 W 18th St, Fayetteville, AR 72701, United States

Phone: 4795212091

Website: m.facebook.com

18th Street Train Shop’s central location in Fayetteville, Arkansas, allows for convenient access for residents throughout the region. The store’s commitment to providing same-day delivery further enhances its accessibility and appeal. The Facebook page serves as a valuable resource for customers seeking updates on new arrivals, special promotions, and events. The business’s dedication to customer service, combined with a wide selection of model trains and related accessories, makes it a premier destination for railroading enthusiasts.

👍 Reviews of 18th Street Train Shop

Andy T.

5/5

Dave was very helpful and full of knowledge. This is my first crawler and my son is going to learn on it. I'll be back for sure. Price is right on this rig. Couldn't find it cheaper online.

Richard M.

5/5

Sold my receiver and transmitter to Dave, nice guy, enjoyed talking rc's with him.

K C.

5/5

My son purchased a train set recently and loves it! The owner was very helpful and nice. He was patient with all of our questions.

Joe S.

1/5

From the moment we walked in, he had an attitude. I came in to have a couple engines tested to see if they operated and check out the store. See what it might cost to build a set. I had a spectrum in a Kato box. "Oh Kato, they're no good". I said its a spectrum in a kato box. "Even worse" he says.

I asked if he'd test the other two and he starts in about how I come in with stuff he didn't sell and he usually gets $45 an hour. The engines were Walthers and he says their actually Bachmann? I didn't argue but by that point I was about done. Id actually been in the store years ago and bought a G scale caboose. I don't recall the snarkyness then. But...

I won't be back sir. You could have made a new customer but instead you lost one with your grumpy attitude. Trains are supposed to be fun. But I'm not going to go into the only train store around here to be talked down to and insulted. I don't need a train set that bad. But if I do, I'll drive to Branson or Joplin or Ft Smith. But rest assured, I won't be stopping in at the Train Stop.

Brian N.

5/5

David is a great guy. He has definitely been in the business a long time and knows the products. In the age of online hobby shops, it’s nice to go to a true hobby shop. I like doing business with him, and will cont to do so for as long as he keeps the shop open. For those that want a cheap train set, go online. For quality products and someone that will actually tell you what is really worth the money and why. Go to his store, not many left in the region. I don’t mind the drive at all to be a patron.

Jem H.

4/5

Interesting place, interesting atmosphere, nice enough guy, straight to the point with no grey zone, he did say if you come at 11:45 you probably Missed him. Get there early.

Elijah’s L.

1/5

Horrible. The old man is so rude and not useful at all. He is not willing to help with anything. Go to Nwa RC Raceway. The owner is so much nicer and is willing to help. They have a better selection and at better prices. The owners name is ray. He is a great guy

Harry

4/5

When you walk in the door you are met with a constant beep to keep the door closed and an old man who seems to have been through a lot. When I asked him about something he instantly responded that it would be pointless to do that in a way that was kinda upsetting, but agreeable. When I started to look around there were many things that caught my eye. I got what I needed and was met with a surprise that we had to pay in cash, no card or check, just cash. Overall it was an interesting experience and had what I needed.